Victoria Dufour
117 Simpson Road, Snodland Kent
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximise productivity and optimise procedures. Decisive leader with good planning and organisational skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Admissions, Data and Examinations Manager
St Augustine Academy
Maidstone
01.2018 - Current
- Managed data governance policies to ensure compliance and data integrity.
- Led data migration projects to enhance system efficiency and performance.
- Collaborated with cross-functional teams to streamline reporting processes and workflows.
- Developed and maintained MIS systems for efficient data management and reporting.
- Led team in implementing new software tools to enhance operational workflows.
- Collaborated with departments to gather requirements and design effective solutions.
- Trained staff on best practices for system usage and data entry protocols.
- Conducted regular system audits to ensure data integrity and compliance standards.
- Coordinated exam schedules and logistics for multiple academic departments.
- Managed exam materials and ensured proper handling and security.
- Collaborated with faculty to develop accurate examination content.
- Implemented quality control measures for exam administration processes.
- Trained staff on examination protocols and compliance standards.
- Communicated with students regarding exam policies and procedures.
- Maintained records of exam results and documentation for audits.
- Organised invigilation teams for each exam session and provided training as needed.
- Prepared statistical reports on examination performance using software packages such as SPSS or Excel.
- Monitored student attendance during exams and managed any issues arising from absence or late arrivals.
- Responded promptly to queries from students, parents, teachers and other stakeholders regarding exams processes.
- Organised meetings between senior managers, departmental heads and external examining bodies.
- Coordinated application processes for prospective students and maintained accurate records.
- Managed communication between applicants and admissions staff to ensure clarity.
- Answered application and enrollment inquiries from public via telephone or email.
Examinations Officer
The Malling School
01.2017 - 01.2018
- Supervised examination administration and maintained testing integrity standards.
- Trained and mentored new examination staff on procedures and protocols.
- Coordinated schedules and resources for exam sessions and staff assignments.
- Monitored exam environments to ensure compliance with regulations and policies.
- Prepared reports on examination incidents and recommendations for improvements.
- Collaborated with staff from other departments to ensure smooth operations across multiple testing locations.
- Organized data related to exam results, ensuring accuracy at all times.
- Conducted post-exam reviews with faculty members in order to evaluate the effectiveness of assessment methods used.
Payroll Administrator / Cash Capture Clerk
Aone Plus / Balfour Beatty Mott McDonald
11.2008 - 01.2017
- Process payroll for employees using advanced payroll software.
- Maintain accurate employee records and ensure compliance with regulations.
- Review and approve timecards submitted by staff across multiple departments.
- Prepare payroll reports for management review and audits.
- Coordinate with HR to resolve payroll discrepancies swiftly.
- Train new staff on payroll procedures and software usage.
- Assist in the implementation of new payroll systems and updates.
- Updated employee profiles with changes in job titles or salaries as required.
- Audited, reviewed and compiled payroll reports, records and related summaries.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Worked with HR staff to accurately track and update paid time off.
Education
GCSE English Literature, English Language, Mathematics, Double Science, Child Development, Textiles -
Amery Hill Secondary School
Alton, HampshireSkills
- Data governance
- Data migration
- Reporting processes
- Management information systems
- Software implementation
- Quality control
- Exam coordination
- Statistical analysis
- Communication skills
- Problem solving
- Attention to detail
- MIS development
- System audits
Certification
- NVQ Level 2 in Business and Administration
- HR Fundamentals Course CIPD Future Learn
- People Management Skills CIPD Future Learn
- Exams Officers Professional Standards 2024/2025
- KENT FA Child Welfare Officer Course
Timeline
Admissions, Data and Examinations Manager
St Augustine Academy
01.2018 - Current
Examinations Officer
The Malling School
01.2017 - 01.2018
Payroll Administrator / Cash Capture Clerk
Aone Plus / Balfour Beatty Mott McDonald
11.2008 - 01.2017
GCSE English Literature, English Language, Mathematics, Double Science, Child Development, Textiles -
Amery Hill Secondary School
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