Summary
Overview
Work History
Education
Skills
Software
Timeline
ResearchAssistant
Victoria Bamisile

Victoria Bamisile

User Researcher

Summary

Dedicated user researcher with a multifaceted background as a deputy manager in early years education and Town Councillor. Focused on creating meaningful experiences seamlessly blending user-centric research skills, educational leadership, and councillor expertise to create environments that foster growth and innovation. Conducts user research and testing, develops wireframes and task flows and finds creative ways to solve common problems. In-depth knowledge of interaction design and information. With a keen attention to detail, and analytical abilities, I bring a unique perspective to the role of user-centric-research.

Overview

5
5
years of professional experience
2
2
Languages

Work History

User Researcher

Diamond Career Consulting
01.2023 - Current
  • As a User Researcher at Diamond Career, my role involved planning and executing user research initiatives. Researching and proposing new solutions to make app more user-friendly.
  • Participated in design review meetings to brainstorm new UX developments through collaborative thinking. Collaborated with design team and product team to create holistic UX vision and strategies into actionable improvements for the app's features and interfaces ensuring that everyone had a stake in the user-centric improvements
  • I conducted in-depth interviews, surveys, and usability testing to gather insights on user preferences and pain/touch points.
  • Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
  • Created maps, models, and diagrams to outline system interactions and sequences underpinning interfaces.
  • Presented UX designs and solutions to senior staff, advocating for user-centric design decisions.
  • I synthesised this information into a clear and compelling report, which I presented to the team.
  • Utilised Google Analytics to monitor websites/apps recommended strategies and updated channels to improve performance.
  • Ethics and safeguarding were paramount throughout this process as I implemented robust privacy measures, obtaining informed consent from all participants following GDS Standards.

User Researcher

Top Notch IT Solutions
02.2021 - 01.2023
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Worked as member of integrated project team in highly collaborative work environment.
  • My role also involved addressing ethical considerations associated, ensuring participant safety and privacy.
  • My responsibilities encompassed meticulously planning and executing user research methodologies, conducting in-depth interviews, surveys, and usability testing.
  • Gathered and organised information for research purposes.
  • Performed research into study topics to increase knowledge and to provide valuable contributions.
  • Developed research proposals, identified research objectives and created research plans.
  • Determined areas of research to increase knowledge in particular field.
  • Synthesised data and wrote detailed reports to present research findings to stakeholders.
  • Sorted data into well-organised formats and transformed into figures.
  • Utilised statistical packages to analyse data and create visualisations.
  • Requested or acquired equipment or supplies necessary for projects.
  • Analysed and interpreted patterns and trends.
  • Developed data collection strategies and monitored data quality for optimal research results.
  • Interpreted data analysis results to draw inferences and conclusions from surveys to identify potential risks.
  • Performed accurate quantitative analysis of targeted data research, collection and report preparation.
  • By adopting user-centered practices, I played a pivotal role in creating an innovative and secure app.

Deputy Manager

Caring Kindergartens
09.2018 - 02.2021
  • Adept at managing and coordinating the provision of a nurturing, safe, and enabling environment conducive for learning.
  • Supervised and motivated 35 staff employees.
  • Supported general manager in loss prevention efforts.
  • Experienced in planning and implementing research activities to gather insights for continuous improvement; working alongside the council to improve education for children with special educational needs/additional needs.
  • Analysed and reported performance data, translating findings into practical improvement actions each quarter, more if required.
  • Maintained, documented and presented progress reports to leaders.
  • Assumed senior management workloads in absence of general manager to maintain operations continuity.
  • Proven record of accomplishment as a Safeguarding Designated Officer, prioritising the welfare of children, staff, parents/carers, and visitors.
  • Provided strategic allocation of resources to various departments in alignment with needs. Evaluated suppliers to maintain cost controls and improve operations.

Education

Master of Arts - Early Years Education

University College London, Institute of Education
London, ENG
2015 - 2016

Bachelor of Arts - Education

University of Southbank
London, ENG
2014 - 2015

Skills

    Software Proficiency: Slack, Lucid chart, Miro, Mural, Trello, Jira, Riverside recording platform, Google Analytics, Google products, Survey Monkey, Microsoft products, Figma, Zoom/ user Zoom, Microsoft Teams, Canva, User Testing

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Software

Slack

Lucid chart

Miro

Mural

Trello

Jira

Riverside recording platform

Google products

Survey Monkey

Microsoft products

Figma

Zoom/ user Zoom

Microsoft Teams

Canva

User Testing

Timeline

User Researcher

Diamond Career Consulting
01.2023 - Current

User Researcher

Top Notch IT Solutions
02.2021 - 01.2023

Deputy Manager

Caring Kindergartens
09.2018 - 02.2021

Master of Arts - Early Years Education

University College London, Institute of Education
2015 - 2016

Bachelor of Arts - Education

University of Southbank
2014 - 2015
Victoria BamisileUser Researcher