VICTORIA ATTAH
ABERDEEN,Please Select
Summary
A seasoned bank executive is highly effective at turning corporate mandates into actionable policies that optimize operations and grow revenue. Resourceful, forward-thinking leader talented at keeping banks at the forefront of the market. Believe in cultivating management teams from within.
Successful investment banking professional with a history of bringing about exceptional results in high-volume environments with demanding objectives.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Banker Team Lead
Access Bank Nigeria
lagos , nigeria
10.2019 - 09.2022
- Operated computers programmed with accounting software to record, store and analyze information.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
- Examined financial statements and records to collect important details and verify calculations.
- Monitored transactions and customer behavior to identify signs of fraud.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Edge Forth Marina
LAGOS, Nigeria
07.2018 - 04.2019
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Processed high-value payments with meticulous accuracy.
Education
Master of Science - Digital Marketing
Robert Gordon University
Aberdeen, United KingdomCurrent
HIGHER NATIONAL DIPLOMA(HND) - Accounting
AUCHI POLYTHECNIC AUCHI
AUCHI , NIGERIA12-2017
National Diploma - Accounting
Auchi Polythechnic,Auchi
Auchi Polytechnic,Auchi 11.2010 - 12.2012
Skills
Excellent communication
Crisis Communication
Advice For Leaders During a Crisis
How To Write a Press Release
- Client support
- Customer relationship management
Languages
English
Fluent
Timeline
Banker Team Lead
Access Bank Nigeria
10.2019 - 09.2022
Customer Service Representative
Edge Forth Marina
07.2018 - 04.2019
National Diploma - Accounting
Auchi Polythechnic,Auchi
11.2010 - 12.2012
Master of Science - Digital Marketing
Robert Gordon University
HIGHER NATIONAL DIPLOMA(HND) - Accounting
AUCHI POLYTHECNIC AUCHI
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