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Client: Maison Francis Kurkdjian, Parfum Christian Dior & Guerlain (LVMH- Global Luxury Group)

• Lead digital campaign management for luxury brands including MFK, Parfum Christian Dior and Guerlain, coordinating with global hubs and local markets to deliver strong performance.
• Develop and execute digital strategies for key seasonal campaigns, ensuring measurable results and alignment with brand goals across Paid Social & Programmatic/ Display.
• Act as escalation point for channel teams, managing client communications and resolving issues efficiently.
• Work cross-functionally with creative, media, and analytics teams to optimise campaign outcomes and support innovation.
• Organise and facilitate ‘Lunch & Learn’ sessions to upskill the team on online and offline media initiatives and promote knowledge sharing.
• Identify and propose new digital opportunities to support future campaign growth and planning, such as innovative formats in DOOH.

Accor (Global Hospitality Group)

• Supported the agency’s transition of the Accor account which included assisting with the setup of tools, operational processes, reporting structures, and commercial workflows across global markets.
• Managed the planning and activation of Accor’s first global sponsorship campaigns (Roland Garros & Sail GP) via Zenith International, managing partner relationships and campaign delivery with media groups including Warner Bros Discovery.
• Oversaw day to day campaign activation from brief to post-campaign analysis (PCA), ensuring alignment with strategy and timely execution across online and offline channels.
• Led client meetings and status calls, taking ownership of deliverables, timelines, and ongoing communication within a lean account team.
• Drove innovation and strategic thinking by leading internal workshops and contributing media first ideas for 2024/2025 campaign planning.

Charlotte Tilbury (Luxury Cosmetics Brand)

• Managed global campaign activation across digital and offline channels, overseeing delivery from initial brief through to PCA across key markets.
• Built and maintained strong client relationships through consistent communication and weekly status meetings, ensuring high-quality execution and client satisfaction.
• Monitored beauty and skincare trends, producing a monthly insights newsletter to inform client strategy and inspire new thinking.
• Maintained and regularly updated the Radar platform with relevant articles and insights across beauty, luxury, and tech categories.
• Partnered with media vendors and internal teams to explore new campaign opportunities and support long-term planning.
• Developed and implemented a new monthly spend reporting process across all European markets.

Client: COTY (Global Beauty Company)

• Supported operations management for a global luxury cosmetics brand (COTY), coordinating campaign delivery across North America, LATAM, EMEA, and APAC.
• Acted as key contact for local teams, handling day to day requests and queries.
• Chaired weekly status calls with operations and finance to review campaign progress, financial updates, and scope new business, using Monday.com to track.
• Led onboarding and training of local teams and PGD (offshore media operations team) on the JIRA platform.
• Seconded to production and operations in Jan 2024 to develop new processes and documentation to streamline workflows.

• Lettings Checker for a large property networking agency in London.
• Key point of contact for multiple letting agencies and the rest of the LonRes team.
• Administrative duties including answering the phone and working from multiple shared mailboxes on a two hour SLA.
• Led on internal stakeholder management for the lettings team, working with other departments to deliver a high standard of service to our clients and customers.

• Sales Assistant in a busy Brighton Town Centre retail store.
• Operated tills, managed changing rooms, and maintained the sales floor.
• Delivered efficient customer service during peak periods, including Christmas.
• Conducted stock audits and maintained optimal stock levels on the floor.
• Trained new staff on operational procedures and customer service.