Victoria Akintunde

Provided person-centred care and support to patients on acute mental health ward, addressing diverse mental health needs. I use therapeutic engagement to build positive and professional relationships with patients, offering emotional support and encouraging communication and participation in their care. Supported patients with daily needs, promoting dignity, independence, and overall wellbeing. I work closely with nurses and the wider multidisciplinary team, observing patients’ mental and physical health and promptly reporting any changes or signs of deterioration. Contributed to safe and supportive ward environment, offering appropriate assistance to distressed patients or those experiencing mental health changes.

I worked as a Support Worker supporting individuals with learning disabilities and a range of care needs. I provided person-centred support while promoting independence, dignity and wellbeing. I used therapeutic engagement to build positive relationships and communicate effectively with service users. I supported individuals with daily activities and encouraged participation in meaningful activities based on their interests and needs. I assisted with medication management in line with care plans and followed appropriate procedures to promote safety. I also used de-escalation techniques when supporting individuals who were distressed or experiencing challenging situations, while maintaining a calm and supportive approach. I worked closely with colleagues and other professionals to ensure service users received consistent and appropriate care.