VICTORIA ADEPOJU
Product Owner/Manager
Summary
Results-oriented and highly skilled Agile Scrum professional with over 5 years of experience in agile product ownership, management, and IT business analysis. Utilizing agile frameworks to drive successful project completion and foster collaboration within cross-functional teams. Known for removing impediments, facilitating team alignment, and implementing process improvements to achieve organizational goals. Adaptable to evolving requirements and proficient in prioritizing key deliverables to meet stakeholder expectations. Leveraging technical expertise to enhance project outcomes, consistently showcasing a strong ability to drive customer success.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
9
9
Certifications
Work History
Product Owner/Delivery Manager
Cardware Projects
09.2024 - Current
- Delivering of user centred products, including owning the product vision and roadmap from inception through to delivery of the products covering all stages of the product lifecycle
- Managing competing priorities, adapting products and services where needed to meet both internal and end user’s needs, ensuring my product team builds the right things at the right time to maximise user and business value
- Working with internal and external customers to analyse the needs and align the product roadmap to strategic goals
- Using product management principles and approaches, capturing and translating user needs into deliverable outcomes for my end user
- Defining the minimum viable product and defining, agreeing and amending priorities where appropriate responsible for acceptance criteria
- Monitoring service quality and setting appropriate KPI’s in collaboration with interested parties and communicating the achievement and performance of my product to stakeholders
- Using qualitative and quantitative data to make the best decisions about the relative priority of work to improve the product or service and working to continuously iterate near and longer-term plans for my team, ensuring these are suitably open, flexible and adaptive to change
- Working closely with operational delivery teams, finding solutions to overcome operational constraints to deliver a successful product or service
- Ensuring the product meets the needs of operational teams as well as end users throughout the product’s entire product life cycle, implementing best practice in new product or service development
- Leading and supporting the securing of funding for agile delivery through a business case and through delivering a good pitch to internal and external key stakeholders
- Prioritising spending based on return on investment (ROI) and strategic intent including contract ownership and accountability for realisation of benefits
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Product Owner
Cadware Limited
10.2022 - 09.2024
- Developed products through insights from market research and customer buying behaviour
- Drove the end-to-end development process, from ideation and prototyping to launch and iteration, ensured products meet customer needs and market demands
- Acted as the primary authority for your products, providing expertise, guidance, and support to teams across the business, including marketing, sales, and operations
- Worked closely with cross-functional teams, gathered insights and feedback to continuously refine and improve product offerings
- Defined the key features, specifications and requirements of the product based on customer preferences
- Established strategies for product pricing and positioning
- Assisted with product launches and marketing campaigns
- Conducted competitor research to learn more about customers’ needs
- Performed profit analysis and forecasting to develop or improve product marketing strategies
- Created project timeline and implementation schedules
- Identified and approached potential distributors
- Practised discretion when discussing the production roll-out and maintaining confidentiality
IT Business Analyst
Eden Hotel and Resorts
08.2019 - 09.2022
- Launched system change with zero technical issues, remediating root cause of issue negatively effecting profit margin
- Generated 100 process maps covering order to cash process based on data gathered from interviews, documentation, and site visits
- Crafted tailored solution proposals, agreed upon by SLT, which outlined how processes (business USP) would be supported in target ERP
- Streamlined project by planning and executing testing phases, whilst authoring implementation plan that detailed cutover planning
- Fulfilled strict deadlines while governing technical changes across two suppliers and internal development resource
Junior Product Owner
Eden Hotel and Resorts
12.2018 - 08.2019
- Fostering collaborative thinking and problem solving within and beyond my team, using appropriate techniques and tools to identify and prioritise further issues and opportunities to explore
- Working with key stakeholders and management teams, to ensure products are delivered consistent with my organisation approaches and values, including relevant governance frameworks, and report on project process, priorities, risks and solutions
- Using my networks and relationships to ensure user feedback is regularly taken on board and they are informed of ongoing improvements
- Supporting the Service Owners and leadership team to deliver on their priorities and actively participating in engagement with internal and external stakeholders to assess what is possible through product delivery whilst being accountable to sponsors for the delivery of user-initiated change
- Ensuring that digital project delivery is aligned to wider organisation Digitisation, joint working across my organisation digital teams are utilised where possible, to deliver a project aligned with the organisation Strategy
- Actively engaging in user research sessions to get first-hand feedback from users and take a data driven approach to prioritisation
- Managing delegated budgets as required, with responsibility for the day-to-day finance work for the project
- Playing an active role in the government product owner community sharing my learning and celebrating progress made by other people and teams
Senior Complaint Specialist
Zenith Bank
01.2018 - 12.2018
- Analyzed complaints data to spot recurring issues, patterns, and trends that can inform business decisions
- Worked with business analysts to dig into the root causes of common complaints, helping the company understand underlying problems that need to be fixed
- Provided insights from complaints data to help the business improve products, services, and customer experiences
- Established and maintained a feedback loop with the team to ensure that customer pain points are communicated and addressed in business strategies
- Collaborated with analysts to develop key performance indicators (KPIs) related to complaint resolution efficiency, customer satisfaction, and service quality
- Suggested improvements to business processes based on the analysis of complaint resolutions, aiming to reduce the frequency of similar complaints in the future
- Ensured that the business is adhering to regulations and industry standards by analyzing complaints related to compliance issues and providing feedback to relevant departments
Education
MSc - International Business Management
University of Sunderland
01.2022 - 01.2023
Skills
Analytical Problem Solving
Certification
Certified Scrum Master, 2025
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Collaborated with team of 6 in the development of Project Tendrill.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
AgilePM Foundation, 2024
10-2025
Scrum Product Owner, 2025
02-2025
Certified Scrum Master, 2025
01-2025
HR Management Diploma (CPD Certified), 2024
09-2024
IT Troubleshooting & Technical Support Bootcamp, 2024
09-2024
Product Owner/Delivery Manager
Cardware Projects
09.2024 - Current
AWS Cloud Practitioner, 2024
04-2024
UK GDPR Certification, 2024
01-2024
Product Owner
Cadware Limited
10.2022 - 09.2024
MSc - International Business Management
University of Sunderland
01.2022 - 01.2023
IT Business Analyst
Eden Hotel and Resorts
08.2019 - 09.2022
Junior Product Owner
Eden Hotel and Resorts
12.2018 - 08.2019
Senior Complaint Specialist
Zenith Bank
01.2018 - 12.2018
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