VICTOR HUGO LOPEZ V.
LONDON,Haringey
Summary
Dedicated professional with a strong understanding of teamwork as a key to achievement. Demonstrates awareness of customer service importance and effective implementation, contributing to customer satisfaction and company revenue. Skilled in merchandising, marketing, product and service knowledge, stock counting, self-motivation, and goal orientation. Committed to leveraging these skills to drive organisational success and achieve career growth.
Adaptable and committed individual with strong knack for visual presentation and customer service, coupled with excellent organisational skills and keen eye for detail. Proficient in managing inventory and building productive relationships with suppliers and team members. Ready to contribute to growth and success of management and administration role.
Overview
21
21
years of professional experience
Work History
Grocery merchandiser
Self employed
Turbo, Atioquia, Colombia
06.2008 - 11.2023
- Boosted product visibility by implementing strategic merchandising plans.
- Managed stock levels for optimal inventory management.
- Improved store layout with effective merchandise placement.
- Utilised point-of-sale materials to increase product awareness.
- Organised promotional activities for brand exposure.
- Collaborated with suppliers for timely product delivery.
- Manage over 50 customers daily.
- Assisted customers, enhancing shopping experience.
Manager's assistant
SEVEN SISTERS MARKET
London, Haringey
08.2002 - 12.2006
- Handled confidential information discreetly, ensured security of data.
- Assisted in preparing reports to support decision-making processes.
- Communicated with merchants in regard to legal practice councils rules.
- invoiced merchants with their rent bills as appropriate.
- organized events to support and promote demands on what was on offered inside the market.
- Research through surveys on merchants sales performance and advice them when needed .
- Facilitated cleaning and maintenance of the site.
Education
B206 Understanding your customers - Business Administration
OPEN UNIVERSITY
UK 05.2024 - 06.2024
Skills
- Well understanding team work as key of achievement
- Awareness of customer service importance and effective implementation
- Merchandising and marketing toward customers satisfaction and company's revenue
- Product and service knowledge
- Stock counting
- Self motivation
- Goal oriented
Affiliations
- Reading personal development books, neuroscience and business operations lecture
- Go to the gym
Languages
Spanish
Native
Diving license
Full driving license since 1997.
Timeline
B206 Understanding your customers - Business Administration
OPEN UNIVERSITY
05.2024 - 06.2024
Grocery merchandiser
Self employed
06.2008 - 11.2023
Manager's assistant
SEVEN SISTERS MARKET
08.2002 - 12.2006
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