Victor Chukwudumebi Nwaokolo
Nottingham,Nottingham
Summary
Accomplished Executive Manager possessing multifaceted experience and proven ability to re-energise and restructure organisations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognised for turning around struggling company operations to achieve sustained growth.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Business Manager
Peace-Land Properties And Investment Limited
Asaba, Asaba
07.2022 - 09.2023
- Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
- Independently managed recruitment, employee motivation and training.
- Liaised with clients to identify and target inefficiencies in business controls, process gaps and workflow discrepancies.
- Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
- Acquired Eight (8) new customers through improved conversion techniques.
- Handled complex project management concerns independently and accurately.
- Identified market demands and consumer trends to increase customer base and retention rates.
- Worked with sales representatives to develop strong customer connections, promoting long-lasting relationships.
- Capitalised on industry and marketplace trends to enhance sales solutions and approaches.
- Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
Packer and Warehouse Operative
7up
Lagos, Ijora
03.2021 - 05.2022
- Followed instructions and completed delegated tasks to agreed standards.
- Counted and recorded warehouse stock to help monitor inventory.
- Scanned and sorted products to tight production deadlines for continued KPI progression.
- Wrapped and moved pallets and stock, adhering to safety regulations for continued best practice.
- Loaded goods ready for scheduled dispatch.
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
- Recorded daily productivity and strove to reach operational targets.
- Packaged goods into sealed containers.
- Inspected products to support quality assurance, reporting damaged or inadequate stock.
- Picked, packed and despatched customer orders for safe and timely delivery across country.
- Supported safe transit of goods by using best storage practices and sealing containers with tape, glue, or sin wrap.
- Collaborated with customer service team, manufacturers and supply and logistics for order fulfilment, logistics and inventory control.
- Worked with warehouse house team and reported to warehouse manager for smooth running of new and existing orders, inventory management and quality control.
- Followed safety, quality and production standards while packing, moving and storing goods.
- Identified and disposed defective items and maintained complete records for warehouse manager.
- Sealed containers tightly to minimise damage in transit.
- Transported items by manually lifting packages for conveyor belt and using forklift for heavy items.
- Used automated packing equipment to speed up production line output.
- Lifted heavy goods carefully for safe material handling.
- Manually picked and packed items with speed and accuracy.
Facility Manager
Digital X
Lagos, Ogudu
11.2019 - 01.2021
- Led corporate initiatives by developing and implementing a sales and marketing training programme.
- Regularly liaised and communicated with occupiers, acting as principal point of contact for guidance.
- Investigated problems and determined appropriate remedies.
- Created sustainable improvement initiatives to ensure the efficient use of energy.
- Completed detailed inspection audits on specified timeframe to promote satisfaction and safety.
- Interviewed, hired and trained qualified maintenance employees to improve team productivity.
- Supervised full-time staff to comply with policies and guidelines.
- Controlled expenses and lowered costs to meet budget requirements.
Education
Bachelor Of Business Management - Management Sciences
University Of Calabar
Calabar, Nigeria 09.2016 - 11.2019
National Diploma In Business Administration - Management Science
University Of Calabar
Calabar, Nigeria 02.2012 - 04.2014
Skills
- Operations management
- Business administration
- Customer relations
- Customer relationship management
- Customer service
Languages
English
Fluent
Hobbies
Travelling
Reading
Listening
Interests
Problem Resolution
Timeline
Business Manager
Peace-Land Properties And Investment Limited
07.2022 - 09.2023
Packer and Warehouse Operative
7up
03.2021 - 05.2022
Facility Manager
Digital X
11.2019 - 01.2021
Bachelor Of Business Management - Management Sciences
University Of Calabar
09.2016 - 11.2019
National Diploma In Business Administration - Management Science
University Of Calabar
02.2012 - 04.2014
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