Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic

VICTOR UMUKORO

Swansea,City and County of Swansea

Summary

Experienced professional Caregiver/Support worker offering over 2 years of expertise focused on providing optimal support to service users (children and adults) through personalized assistance and care required to manage diverse medical conditions and help with daily living tasks to enhance quality of life. Skilled in supporting challenging behavior and learning disabilities by creating support strategies and ensuring access to meaningful activities and resources. Skillful with domestic duties, self-care, hygiene and companionship. Caring and engaging with strong attention to detail and excellent interpersonal skills. Compassionate individual seeking to leverage strong communication and interpersonal skills in Senior Support Worker role. Demonstrated ability in problem-solving and team collaboration ensures high-quality care and support. Committed to driving positive outcomes and improving lives of those supported. Personable Senior Support Worker with extensive experience providing first-class [Type] care. Leading by example to develop high-performing teams, striving for continued quality standards in health, hygiene and dignity.

Overview

19
19
years of professional experience
1
1
Certification

Work History

SENIOR SUPPORT WORKER

Bethphage
Market Drayton, Shropshire
06.2023 - Current
  • Read each residents care plan, including checked for updates and ensuring a full understanding of the service required for each individual
  • Accurately report, record and maintain care records
  • Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, walking, standing
  • And exercising Reviewing patients dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
  • Facilitates and executes social events and activities designed to stimulate and entertain the residents, and coordinating the entertainment programme when required
  • Maintained confidentiality of all Information pertaining to clients, families and employees
  • Assisted in the safe movement of service users, following manual handling regulations.
  • Provided exceptional emotional support to clients, leading to improved mental health.
  • Developed comprehensive care plans for enhanced client wellbeing.
  • Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
  • Managed challenging behaviours of clients, resulting in a safer environment.
  • Delivered tailored therapeutic interventions to improve client's quality of life.
  • Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
  • Protected confidentiality of client information according to Data Protection Act regulations.
  • Conducted risk assessments consistently, minimising potential hazards.
  • Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.

RESIDENTIAL CARE WORKER

City and County of Swansea
Swansea, United Kingdom
03.2023 - Current
  • Collaborated with personal support workers, nurses, nutrition specialists and dietitians, physiotherapists, clients and families to define care needs and ensure delivery of high quality service
  • Assessed resident well-being, including vitals, weight, and daily input/outputs; document and report changes in health status to supervising healthcare providers
  • Observed and reported residents' behavioural, emotional, and physical statuses; documented restraint usage and related interventions
  • Safeguard health and mental well-being of those in need by creating support strategies and ensuring access to meaningful activities and resources
  • Provided emotional, social, and cultural support to vulnerable youth, aiding in the development of practical skills to navigate day-to-day life
  • Built and maintained trusting rapport with children and families, fostering trust and communication
  • Facilitated community inclusion and supported clients to pursue their interests and meet their needs through access to community activities, facilities and services
  • Assisted In Instructional time with special needs children In accordance with IEP
  • Supported service users with ADHD, autism, challenging behaviour, homelessness, learning disabilities, substance abuse etc.

Care/Support worker

RSD Social care
Swansea, City and County of Swansea
10.2022 - 09.2023
  • Assisted with daily living activities, enhancing residents' comfort and well-being.
  • Provided emotional support for distressed individuals to foster calm environments.
  • Delivered high-quality care by closely following individualised care plans.
  • Enhanced patient dignity with respectful personal care assistance.

Health Care Assistant

St Richard Hospital
Lagos, Nigeria
08.2020 - 07.2022
  • Assisted in patient care, improved comfort and well-being.
  • Provided basic health education to patients for proper self-care post discharge.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Enhanced healing process by changing wound dressings regularly.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Helped service users improve their independence, building strength and confidence to enhance daily living.

Field Support Officer

NEOLIFE INTERNATIONAL
LAGOS, Lagos
08.2005 - 08.2020
  • Improving interpersonal skills and setting up individualized training plans to strengthen distributors existing skills or teach new ones
  • To ensure that channels of communication are kept open on a 24 hours basis between the freight team and the distributors Effective customer relationship management to meet company and client’s objectives
  • Technical marketing, market research, market intelligence and awareness
  • To ensure that data from daily reports are interpreted with special attention to regions with strong potential to assist them in increasing their sales
  • To ensure that monthly training is conducted among all the teams in the south eastern region.
  • Provided first-class customer service by resolving queries promptly and efficiently.
  • Increased overall client satisfaction with timely follow-ups after field visits.
  • Conducted thorough on-site inspections to ensure policy compliance.
  • Managed complex technical issues, resulting in improved system performance.
  • Improved team productivity by conducting regular training sessions.

Education

Bachelor of Science - Economics And Statistics

University of Benin
Benin City, Edo State
01.2001

Some College (No Degree) -

West Africa Examination Council
Lagos

Skills

  • Effective Communication
  • Behavioral Management/Emotional Intelligence
  • MS Office Patient Care Community Integration
  • Dementia care expertise
  • Medication administration
  • Safeguarding awareness
  • Flexibility in working hours
  • Strong work ethics
  • Health and Safety Compliance
  • Computer literate
  • Person-centred care
  • Mental health support

Custom

Available on request

Certification

CPI Advanced training

Timeline

SENIOR SUPPORT WORKER

Bethphage
06.2023 - Current

RESIDENTIAL CARE WORKER

City and County of Swansea
03.2023 - Current

Care/Support worker

RSD Social care
10.2022 - 09.2023

Health Care Assistant

St Richard Hospital
08.2020 - 07.2022

Field Support Officer

NEOLIFE INTERNATIONAL
08.2005 - 08.2020

Bachelor of Science - Economics And Statistics

University of Benin

Some College (No Degree) -

West Africa Examination Council

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VICTOR UMUKORO