VICTOR ONYEMA
Leeds
Summary
Experienced Virtual Assistant with strong attention to detail and excellent organizational skills. Successfully provided remote administrative support to executives, entrepreneurs, and small businesses for over 6 years. Proficient in managing calendars, email communication, travel arrangements, and project coordination using tools such as Microsoft Office, Google Workspace, Trello, and Zoom. Demonstrated expertise in customer service, social media management, and bookkeeping tasks, ensuring seamless operations and client satisfaction. Proactive problem-solving abilities and effective communication. Capable of independently managing multiple tasks while upholding strict standards of confidentiality and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freelance Virtual Assistant
Appcastenterprise
05.2024 - Current
- Managed multiple administrative tasks, including email management, calendar scheduling, and travel arrangements for busy executives.
- Provided customer service support via phone, email, and chat, addressing inquiries and resolving issues efficiently.
- Coordinated and maintained project timelines, created reports, and managed data entry tasks using tools like Microsoft Office Suite, Google Workspace, and project management software such as Trello and Asana.
- Conducted research, prepared presentations, and handled document preparation for various meetings and conferences.
- Handled social media account management, including scheduling posts, engaging with followers, and monitoring analytics.
- Assisted with invoicing, bookkeeping, and managing online payments using QuickBooks and other accounting software.
- Supported client relationship management by keeping detailed records and communicating effectively with clients through CRM systems.
Virtual Assistant
Bluestones Temora
02.2021 - 05.2024
- Scheduled meetings, conferences and appointments.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Managed and tracked incoming and outgoing email correspondence, ensuring replies were sent within required timeframes.
- Screened incoming phone calls and relayed detailed messages.
- Wrote business correspondence and technical letters.
- Created expense reports with matching receipts.
Virtual Assistant
DT Solutions Limited
08.2019 - 01.2021
- Booked flights and hotels for domestic and international meetings.
- Documented conferences, meetings and appointments with verbatim reports.
- Maintained internal systems through CRM and website maintenance.
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Partnered with management to implement processes and complete special projects.
- Consistently demonstrated strong skills in invoicing, bookkeeping and credit control.
Virtual Assistant
Outsource Global Technologies Limited
05.2018 - 07.2019
- Organised master calendar of appointments, operational targets and projects.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Managed up to 50 calls daily with external customers and stakeholders.
- Attended Zoom meetings, taking notes, drafting and distributing minutes and actioning recommendations as required.
- Confidently navigated multiple IT software and systems including G-suite and Dropbox.
Education
Master's degree - International Relations
Leeds Beckett University
Leeds United Kingdom06.2024
Bachelor's degree - Political Science
Delta State University
Delta State Nigeria07.2019
Skills
- Customer service
- Organisational skills
- Microsoft Office
- Cashiering
- Administrative experience
- Communication skills
- Leadership
- Cash handling
- Maintenance
- Stocking
- Time management
- Multitasking
- Problem management
- Technical project management
- Social media management
- Bookkeeping
- Data entry and research
- Confidentiality
Certification
- Roles and Responsibilities of Virtual Assistant certification, Present
- Working as a Virtual Assistant certification, Present
- Executive Assistant skills certification, Present
Languages
English
Eligible To Work In Uk
Yes
Highest Level Of Education
Master's
Personal Information
- Total Experience: 6
- Industry: Social Science
- Willing To Relocate: Anywhere
- Driving License: Cars
Timeline
Freelance Virtual Assistant
Appcastenterprise
05.2024 - Current
Virtual Assistant
Bluestones Temora
02.2021 - 05.2024
Virtual Assistant
DT Solutions Limited
08.2019 - 01.2021
Virtual Assistant
Outsource Global Technologies Limited
05.2018 - 07.2019
Master's degree - International Relations
Leeds Beckett University
Bachelor's degree - Political Science
Delta State University
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