Victor Onah
Aberdeen City Centre, Aberdeen City Scotland,State / Capital
Summary
A detail-orientated and thorough individual with strong problem-solving and critical-thinking skills, successful at managing multiple priorities with a positive attitude. Committed to creating secure network architecture and developing solutions to limit access to protected data and programs. Monitors computer virus reports and regularly updates virus protection systems. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
Work History
SOC Analyst
First Bank Nigeria Limited
Federal Capital Territory, Abuja
01.2022 - 09.2022
- Encrypted data transmissions and erected firewalls to conceal confidential information.
- Promoted and trained systems users in security awareness to maintain system security.
- Conducted ongoing threat monitoring and targeted audits on systems.
- Triage security events and alerts to determine their severity, relevance, and potential impact
- Tested security measures and systems, performing risk assessments to detect vulnerabilities.
- Preparation of detailed incident reports, which include findings, impact assessment, and recommended actions to prevent similar incidents in the future.
IT Support Team Lead
First Bank Nigeria Limited
Federal Capital Territory , Abuja
01.2021 - 01.2022
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
- Oversees the handling of IT incidents and service requests within the team
- Ensure that incidents and requests are properly logged, prioritized, and resolved in a timely manner. Also responsible for analyzing incident trends to identify areas for process improvement to enhance the team's performance.
- Promoted company values and vision, ensuring full team adherence and investment.
- Promoting a customer-centric approach within the team. Ensures a high level of customer service and satisfaction by setting services standards, monitoring customer feedback, and addressing any customer concern
- Participated in safety and risk assessments and suggested hazard reduction strategies.
- Reported all accidents, near-miss incidents, and work-related ill health conditions to the supervisor.
- Ensures that support documentation, such as knowledge base articles, standard operating procedures (SOPs), and troubleshooting guides, are regularly updated and easily accessible to the team.
- oversees asset management, including inventory tracking, hardware and software procurement, and maintenance.
Head Non-Financial Transaction Unit
First Bank Nigeria Limited
Federal Capital Territory, Abuja
09.2018 - 01.2021
- Designed dashboards to enhance Business Intelligence and KPI reporting.
- Developed strategies to increase profits and cost savings.
- Collaborated with business management to set and control annual budgets.
- Reduced annual business expenditure through careful expense monitoring.
- Managed daily finance services for smooth business operations.
- identifying potential risks and vulnerabilities associated with technology systems and taking measures to mitigate them.
- Ensures the team's strict compliance with financial laws and regulations.
- Develop and ensure a holistic customer experience while ensuring customer satisfaction are met at all customer touch point in the branch.
Head Financial Transaction Unit
First Bank Nigeria Limited
Federal Capital Terrirtory, Abuja
09.2016 - 09.2018
- Managed daily finance services for smooth business operations.
- Represented business in negotiations with external partners.
- Designed dashboards to enhance Business Intelligence and KPI reporting.
- Collaborated with business management to set and control annual budgets.
- Responsible for the financial management of cash in the branch. This includes managing daily vault limits, and cash flow, and reviewing the branch balance sheet daily.
- Provides financial and investment advice to clients and customers.
- Ensures all activities and actions of the team comply with financial laws.
ATM Custodian
First Bank Nigeria Limited
Federal Capital Territory, Abuja
09.2014 - 09.2016
- Auditing of ATM till accounts daily with zero percent error rate
- Ensure the bank automated teller machines are up and running 24hrs of the day.
- Providing first level servicing and maintenance of different brands of Automated Teller Machines in the branch.
Computer Engineer
Nigerian Television Authority
Ogoja, Cross River State
10.2013 - 08.2014
- Analyzed systems to identify bottlenecks and minimize downtime, boosting overall stability.
- Configured, implemented, and installed computer systems to meet operational needs.
- Identified opportunities to improve IT processes, proactively suggesting ideas for potential solutions.
- Provided technical guidance and support for the operation team.
- Resolved system outages with prompt and dynamic repairs, including emergency overnight and weekend callouts.
- Applied impressive problem-solving skills to find and implement resolutions to technical problems within target timescales.
- Served as a reliable point of contact for staff members experiencing technical issues.
Education
Master of Science - Cyber Security
Robert Gordon University
Aberdeen 09.2022 -
Master of Science - Information and Computer Technology
National Open University of Nigeria
Federal Capital Territory, Abuja 09.2012 - 09.2013
Bachelor of Science - Electronics and Computer Technology
University of Calabar
Calabar, Cross River State 08.2002 - 09.2008
Senior Secondary School Certificate -
Federal Science College
Ogoja, Cross River State 09.1995 - 08.2001
First School Leaving Cerificate -
Nigerian Navy Primary School
Calabar, Cross River State 09.1989 - 08.1995
Skills
- Computer forensics
- Information forensics
- Vulnerability analysis
- Penetration testing
- Critical thinking skills
- Developing security plans
- Implementing security programs
- ICT security systems
- ICT disaster recovery
- Attention to details
- Analytical skill
- Data security
- Wireshark software
- Ethical hacking
Languages
English
Fluent
Timeline
Master of Science - Cyber Security
Robert Gordon University
09.2022 -
SOC Analyst
First Bank Nigeria Limited
01.2022 - 09.2022
IT Support Team Lead
First Bank Nigeria Limited
01.2021 - 01.2022
Head Non-Financial Transaction Unit
First Bank Nigeria Limited
09.2018 - 01.2021
Head Financial Transaction Unit
First Bank Nigeria Limited
09.2016 - 09.2018
ATM Custodian
First Bank Nigeria Limited
09.2014 - 09.2016
Computer Engineer
Nigerian Television Authority
10.2013 - 08.2014
Master of Science - Information and Computer Technology
National Open University of Nigeria
09.2012 - 09.2013
Bachelor of Science - Electronics and Computer Technology
University of Calabar
08.2002 - 09.2008
Senior Secondary School Certificate -
Federal Science College
09.1995 - 08.2001
First School Leaving Cerificate -
Nigerian Navy Primary School
09.1989 - 08.1995
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