Victor Nwanoro
London
Summary
Facilities and estates operations professional with experience managing multi-site residential portfolios, overseeing inspections, compliance processes, and contractor performance across council and private-sector environments. Strong background in health & safety, operational reporting, and service delivery. MBA graduate with a focus on operations and organisational processes, now seeking to step into a junior facilities management role with greater portfolio responsibility.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Estates & Facilities Operations Assistant
London Borough of Islington
London
01.2026 - Current
- Assist in managing a portfolio of residential sites in line with operational procedures and service standards
- Conduct regular property inspections to identify maintenance, health & safety, and operational risks
- Maintain full compliance with fire safety routines, statutory checks, and council policies
- Coordinate multiple contractors and service providers, monitoring performance against service levels
- Support compliance audits and close out actions to maintain audit-ready documentation
- Log and track issues using council systems, ensuring timely follow-up and escalation where required
- Maintain inspection logs, safety documentation, and compliance folders
- Act as liaison between residents, site teams, and managing agents to ensure smooth service delivery
- Support cost awareness by prioritising works, avoiding repeat callouts, and improving operational efficiency
- Supported hard services including alarms, fire safety systems, access control, and planned maintenance activities
Building Operations Technician
CCS
04.2024 - 12.2025
- Managed planned and reactive inspections across multiple residential properties
- Supported facilities compliance including alarms, safety signage, and routine checks
- Coordinated contractors and monitored service levels and quality standards
- Maintained CAFM-style inspection reports and compliance records
- Resolved operational issues while maintaining safety and service standards
Client & Operations Executive
Next Sourcing
07.2019 - 11.2022
- Managed client documentation, reporting, and internal coordination
- Acted as point of contact for stakeholders and service enquiries
- Supported operational processes and service delivery
Sales & Administrative Support
Afodam Samdcrete Enterprises
03.2014 - 01.2016
- Supported operational administration, record-keeping, and reporting
- Assisted management with coordination and documentation
Education
Master of Business Administration (MBA) - Business Administration
London Metropolitan University
London 02.2023 - 06.2025
Bachelor of Science -
Istanbul Gelişim University
09.2018 - 06.2022
Turkish Language Certification A1–C1 -
Istanbul Aydin University
Istanbul, Turkey 11.2016 - 08.2018
Skills
- Multi-site facilities operations
- Portfolio-based site management
- Health & safety and statutory compliance
- Contractor and vendor management
- Property inspections and risk identification
- Compliance documentation and audits
- CAFM-style property management systems
- Budget awareness and cost control support
- Stakeholder and front-of-house liaison
- Operational reporting and issue tracking
- Microsoft Office and property systems
Professional Development
- IOSH Managing Safely
- NEBOSH General Certificate
- IRPM Foundation – Estate Management
Training And Compliance
- Fire Safety
- Health & Safety Awareness
- COSHH
- Manual Handling
- Property Maintenance
- Security & Safety Management
Timeline
Estates & Facilities Operations Assistant
London Borough of Islington
01.2026 - Current
Building Operations Technician
CCS
04.2024 - 12.2025
Master of Business Administration (MBA) - Business Administration
London Metropolitan University
02.2023 - 06.2025
Client & Operations Executive
Next Sourcing
07.2019 - 11.2022
Bachelor of Science -
Istanbul Gelişim University
09.2018 - 06.2022
Turkish Language Certification A1–C1 -
Istanbul Aydin University
11.2016 - 08.2018
Sales & Administrative Support
Afodam Samdcrete Enterprises
03.2014 - 01.2016