Victor Mihailov

• Logistics & Distribution: Manage the efficient flow of clean and soiled linen, ensuring Housekeeping teams are fully supplied to maintain seamless operations.

• Inventory Control: Conduct regular stock counts and monitor linen levels to prevent shortages in guest rooms and spa facilities.

• Quality Assurance: Inspect linens for damage or staining, ensuring only premium-quality fabrics are in circulation.

• Organizational Management: Maintain tidy and well-organized linen cupboards and storage areas to optimize accessibility.

• Health & Safety: Safely operate industrial laundry machinery and transport heavy trolleys following manual handling guidelines.

• Premium Housekeeping: Maintained guest rooms and suites to high standards for wedding parties and corporate delegates.

• Aesthetic Presentation: Focused on brand standards, ensuring impeccable bed linen and perfectly presented bathrooms.

• Amenity Management: Replenished premium toiletries and coffee stations to ensure a seamless guest experience.

• Proactive Maintenance: Conducted daily checks of room equipment (lighting, heating) and reported defects to the maintenance team.

• Professional Discretion: Worked with a high degree of integrity, respecting the privacy of high-profile corporate clients.

Luxury Dining Service: Delivered high-quality in-room dining experiences, ensuring orders were presented according to premium spa standards.

• Operational Excellence: Managed time effectively to meet strict delivery deadlines during high-occupancy periods.

• Order Accuracy: Managed guest requests with high attention to detail, confirming dietary requirements and allergies.

• Guest Privacy: Conducted duties with the highest level of professional integrity and respect for guest confidentiality.

• Safety Compliance: Followed strict COSHH guidelines and maintained hygiene standards for all food transport equipment.