Victor-Eduard Gradinaru
Summary
Experienced Police Officer with 4 years of service, skilled in leadership, problem-solving, and working with people in challenging situations. Known for staying calm under pressure, making quick decisions, and building strong relationships. Previously worked as a Supervisor at JD Sports, gaining valuable experience in team management and customer service. Now looking to move into a management role where I can use my people skills, leadership, and real-world experience to make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Police Constable
Metropolitan Police Service
London, City of London
11.2021 - Current
- Served in both Emergency Response & Patrol Team (ERPT) and Safer Neighbourhood Team (SNT), gaining broad operational experience across urgent response and community roles.
- Responded to emergency incidents including assaults, thefts, public disorder, and domestic violence, making dynamic, risk-assessed decisions in high-pressure environments.
- Took lead in initial investigations, gathered evidence, interviewed victims and suspects, and prepared case files for court proceedings.
- Worked collaboratively with other emergency services and partner agencies to safeguard vulnerable individuals and manage public safety.
- Built strong relationships within the community through visible policing, proactive engagement, and addressing local concerns as part of SNT.
- Supported problem-solving initiatives to reduce crime and anti-social behaviour, including multi-agency work and long-term community safety strategies.
- Regularly supported junior officers during shifts, demonstrating leadership, situational awareness, and a calm, decisive approach.
Supervisor
JD Sports
London, City of London
03.2019 - 11.2021
- Supervised a team of sales assistants on the shop floor, ensuring excellent customer service and smooth day-to-day operations.
- Provided hands-on leadership by motivating staff, setting daily goals, and supporting team members to meet sales targets.
- Handled customer queries and complaints professionally, resolving issues promptly to maintain customer satisfaction.
- Assisted with stock control, merchandising, and visual displays to ensure the store was well-presented and fully stocked.
- Supported store management with opening and closing duties, including cashing up, staff scheduling, and performance monitoring.
- Trained new staff members and contributed to ongoing development by providing feedback and coaching on sales techniques and product knowledge.
- Maintained a strong understanding of current promotions, product ranges, and brand standards.
Education
Bachelor of Science - Professional Policing Practice
University of East London
London 11/2021 - 10/2024
Skills
Leadership & Team Management:
- Led teams in both high-pressure and fast-paced environments
- Delegated tasks, motivated colleagues, and supported junior staff
- Provided guidance, coaching, and feedback to team members
Problem Solving & Decision Making
- Made quick, sound decisions in unpredictable or high-stress situations (policing)
- Handled operational challenges on the shop floor (eg, staff shortages, customer issues)
- Used logic and initiative to resolve conflicts and incidents calmly
Communication Skills
- Clear and professional communication with the public, team members, and external partners
- Experience de-escalating conflicts and giving clear instructions
- Confident in both verbal and written communication (eg, reports, statements, emails)
Customer & Community Service
- Delivered excellent customer service in retail, handling complaints and resolving issues
- Built trust with the public through community engagement as part of SNT
- Maintained professionalism and empathy in interactions with people from all backgrounds
Situational Awareness & Risk Management
- Assessed risks and responded appropriately to incidents and emergencies
- Maintained safety protocols in both retail and policing settings
- Trained in identifying potential threats or hazards
Organisation & Time Management
- Balanced multiple priorities under pressure (eg, responding to multiple incidents, managing shift responsibilities)
- Supported daily operations, stock management, and shift planning in a busy retail environment
- Familiar with shift work, reporting, and performance tracking
Adaptability & Resilience
- Thrived in demanding and unpredictable environments
- Adapted quickly to new roles (transitioned between ERPT and SNT, and from retail to policing)
- Maintained focus and professionalism in high-pressure situations
Languages
Romanian
Fluent
Certification
- Trained in First Aid and CPR
- Completed proactive policing courses focused on tackling crime.
- Full UK Driving Licence
Accomplishments
Received formal recognition from Commander-level officers for outstanding performance and dedication in policing duties, demonstrating commitment to community safety and operational excellence.
Timeline
Police Constable
Metropolitan Police Service
11.2021 - Current
Supervisor
JD Sports
03.2019 - 11.2021
Bachelor of Science - Professional Policing Practice
University of East London
11/2021 - 10/2024
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