Victor Close
Calne,Wiltshire
Summary
With five years of experience in sales within entry-level luxury fashion brands, I have developed strong customer service skills, excellent communication, and a proactive approach to problem-solving. As a detail-oriented professional, I thrive in fast-paced environments, build lasting client relationships, and consistently drive sales while enhancing customer experiences through effective teamwork.
An accomplished graduate with Second Class Honours, Division 1 Bachelor of Arts in Business and Management. I have practical experience using Microsoft Word, PowerPoint, and Excel for assignments, presentations, and data analysis. My leadership roles; Vice President of a University Business Society, Sixth Form Head Boy, and Co-Founder of an award-winning Young Enterprise business, have developed my ability to collaborate, lead, and communicate across all levels.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
Work history
Sales Associate
Reiss
Bath
09.2023 - Current
- Implemented effective sales strategies that led to a 15% increase in sales within the first month. Consistently surpassed sales targets by understanding customer preferences and leveraging strong communication skills, helping the business to exceed its annual target and achieve over £1 million in annual sales.
Post-University Gap Year
International Travel
08.2022 - 08.2023
- Following my university graduation, I dedicated a year to international travel and living abroad. During this time, I explored various cultures, and gained valuable life experiences.
Sales Associate (Part Time)
AllSaints
Cardiff
07.2021 - 07.2022
- Achieved a 10% daily conversion rate increase on target by enhancing customer retention through active, personalised communication. Resulting in consistent customer praise and recognition at the head office for fostering enduring relationships.
Sales Associate (Part Time)
Calvin Klein
Swindon and Cardiff
09.2019 - 07.2021
- Demonstrated proficiency in conflict resolution, implementing a solution-oriented approach that prioritised customer satisfaction. Successfully facilitated item exchanges to better meet customers' needs, resulting in improved customer experience and increased store revenue, surpassing the potential loss from issuing refunds.
Sales Associate (Part Time)
Ralph Lauren
Swindon
01.2018 - 04.2019
- Drove growth in average transaction value and sales revenue through personalized shopping journeys. Leveraged extensive product knowledge and engaging conversations to understand customers' unique preferences.
WORK EXPERIENCE AT A APP START UP
Starava
wrok at BASCS
BASCS
Education
Bachelor of Arts with Honours - Business and Management
Cardiff Metropolitan University
/2019 - /2022
A-Levels - Economics, Business, Photography
Abbeyfield Sixth Form
Chippenham /2017 - /2019
GCSEs -
Abbeyfield School
Chippenham 09.2012 - 06.2017
Affiliations
- Brazilian Jiu-Jitsu
- Photography
References
Bethany Williams
Reiss Bath Manager
Email: storemanager.bath@reiss.com
Phone Number: 01225 336969
Note: Miss Williams is my current manager at Reiss.
Richard Sheppard
Chippenham School of Jiu-Jitsu Head Coach
Email: chippenhamschoolofjiujitsu@gmail.com
Phone Number: 07840 142966
Note: Mr. Sheppard is my current Jiu-Jitsu coach.
Timeline
Sales Associate
Reiss
09.2023 - Current
Post-University Gap Year
International Travel
08.2022 - 08.2023
Sales Associate (Part Time)
AllSaints
07.2021 - 07.2022
Sales Associate (Part Time)
Calvin Klein
09.2019 - 07.2021
Sales Associate (Part Time)
Ralph Lauren
01.2018 - 04.2019
GCSEs -
Abbeyfield School
09.2012 - 06.2017
WORK EXPERIENCE AT A APP START UP
Starava
wrok at BASCS
BASCS
Bachelor of Arts with Honours - Business and Management
Cardiff Metropolitan University
/2019 - /2022
A-Levels - Economics, Business, Photography
Abbeyfield Sixth Form
/2017 - /2019
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