Summary
Overview
Work history
Education
Affiliations
References
Timeline
Generic

Victor Close

Calne,Wiltshire

Summary


With five years of experience in sales within entry-level luxury fashion brands, I have developed strong customer service skills, excellent communication, and a proactive approach to problem-solving. As a detail-oriented professional, I thrive in fast-paced environments, build lasting client relationships, and consistently drive sales while enhancing customer experiences through effective teamwork.


An accomplished graduate with Second Class Honours, Division 1 Bachelor of Arts in Business and Management. I have practical experience using Microsoft Word, PowerPoint, and Excel for assignments, presentations, and data analysis. My leadership roles; Vice President of a University Business Society, Sixth Form Head Boy, and Co-Founder of an award-winning Young Enterprise business, have developed my ability to collaborate, lead, and communicate across all levels.


Overview

2026
2026
years of professional experience
5
5
years of post-secondary education

Work history

Sales Associate

Reiss
Bath
09.2023 - Current
  • Implemented effective sales strategies that led to a 15% increase in sales within the first month. Consistently surpassed sales targets by understanding customer preferences and leveraging strong communication skills, helping the business to exceed its annual target and achieve over £1 million in annual sales.


Post-University Gap Year

International Travel
08.2022 - 08.2023
  • Following my university graduation, I dedicated a year to international travel and living abroad. During this time, I explored various cultures, and gained valuable life experiences.


Sales Associate (Part Time)

AllSaints
Cardiff
07.2021 - 07.2022
  • Achieved a 10% daily conversion rate increase on target by enhancing customer retention through active, personalised communication. Resulting in consistent customer praise and recognition at the head office for fostering enduring relationships.


Sales Associate (Part Time)

Calvin Klein
Swindon and Cardiff
09.2019 - 07.2021
  • Demonstrated proficiency in conflict resolution, implementing a solution-oriented approach that prioritised customer satisfaction. Successfully facilitated item exchanges to better meet customers' needs, resulting in improved customer experience and increased store revenue, surpassing the potential loss from issuing refunds.


Sales Associate (Part Time)

Ralph Lauren
Swindon
01.2018 - 04.2019
  • Drove growth in average transaction value and sales revenue through personalized shopping journeys. Leveraged extensive product knowledge and engaging conversations to understand customers' unique preferences.

WORK EXPERIENCE AT A APP START UP

Starava

wrok at BASCS

BASCS

Education

Bachelor of Arts with Honours - Business and Management

Cardiff Metropolitan University
/2019 - /2022

A-Levels - Economics, Business, Photography

Abbeyfield Sixth Form
Chippenham
/2017 - /2019

GCSEs -

Abbeyfield School
Chippenham
09.2012 - 06.2017

Affiliations

  • Brazilian Jiu-Jitsu
  • Photography

References

Bethany Williams

Reiss Bath Manager

Email: storemanager.bath@reiss.com

Phone Number: 01225 336969

Note: Miss Williams is my current manager at Reiss.


Richard Sheppard

Chippenham School of Jiu-Jitsu Head Coach

Email: chippenhamschoolofjiujitsu@gmail.com

Phone Number: 07840 142966

Note: Mr. Sheppard is my current Jiu-Jitsu coach.





Timeline

Sales Associate

Reiss
09.2023 - Current

Post-University Gap Year

International Travel
08.2022 - 08.2023

Sales Associate (Part Time)

AllSaints
07.2021 - 07.2022

Sales Associate (Part Time)

Calvin Klein
09.2019 - 07.2021

Sales Associate (Part Time)

Ralph Lauren
01.2018 - 04.2019

GCSEs -

Abbeyfield School
09.2012 - 06.2017

WORK EXPERIENCE AT A APP START UP

Starava

wrok at BASCS

BASCS

Bachelor of Arts with Honours - Business and Management

Cardiff Metropolitan University
/2019 - /2022

A-Levels - Economics, Business, Photography

Abbeyfield Sixth Form
/2017 - /2019
Victor Close