Victor Akhigbe
Newastle,Tyne and Wear
Summary
An experienced Business Analyst with key competencies in Project Management, Business analysis, Data Analysis, Root case Analysis, Change Management, Business Process Modelling, Utilizing professional Business Analysis expertise and tools to support stakeholders across multiple projects, exploring business problems and opportunities, using a variety of techniques to gather and validate business needs, translating these into Business and technical requirements/user stories and working with project managers and other key stakeholders to support successful delivery of these projects.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Agile Business Analyst
NCFE (Northern Council for Education)
Newastle, Tyne and Wear
10.2021 - Current
- Using a variety of techniques to analyse business problems and opportunities, driving forward projects and new initiatives, in line with NCFE’s strategic and operational objectives.
- Documenting ‘As Is’ business processes and designing ‘To Be’ business processes (at the appropriate level) to generate improvements and efficiencies
- Acting as a customer proxy for the development team during the development cycle of specific products and working with product owners to effectively manage product Backlog.
- Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
- Gathering and validating functional and non-functional business requirements to support with the software delivery life-cycle.
- Working within NCFE’s defined PMO frameworks and with key PMO colleagues to mitigate risks, issues and support decision making as part of project delivery.
- Responsible for presenting high quality insight, focused on data and customer feedback to enable effective decision making throughout NCFE’s project life-cycle.
- Working with project teams and operational areas to ensure successful transition of project deliverables to new ways of working
- Collaborating with colleagues in the BA and wider PMO community to ensure business analysis standards are aligned to industry standards, sharing best practice and new methodologies and techniques to improve process and practice
- Providing mentoring and BA coaching to colleagues within PMO and the wider organisation to improve understanding of the BA Framework and career transition
Digital /Agile Business Analyst
DIGITAL BANANAS TECHNOLOGY
London
02.2021 - 10.2021
- Carrying out strategic Stakeholder identification, engagement, and management
- Investigated & critically assessed business problem/opportunity against business goals & strategy
- Eliciting requirements using a variety of techniques i.e. workshops, interviews, Delphi, Brainstorming sessions
- Reviewing complex business processes, identifying the “ As is” state, and recommending the “To be” process.
- Perform GAP Analysis, SWOT Analysis, Competitor Analysis, Cost -Benefit Analysis to determine project viability
- Creating use cases, Mind / Customer Journey Maps, Identifying touch points and pain points in other to develop a minimum Viable Product the meets user’s requirements
- collaborating with Product Owners and other stakeholders to ensure transparency and effective product Backlog /Process refinement
- Attending iteration retrospectives to provide feedback and improve the development process
- Led cross-functional teams in analysing technological changes to understand operational impact.
- Developing a Business case that allows the project sponsor to make informed decisions about project delivery
- Collaborates with developers to create and understand detailed functional and technical requirements
- process mapping, analysis, and modeling, customer journey mapping, requirements engineering developing user stories and acceptance criteria
Junior Business Analyst
DIGITAL BANANAS TECHNOLOGY
London
04.2020 - 02.2021
- Conducted interviews with key business users to collect information on processes and user requirements.
- Working with stakeholders to identify functional and non -functional requirements
- Reviewed files, records and historic data to obtain required business information for development requests.
- Collaborated throughout systems development life-cycles, from requirements gathering to production releases.
- Working closely with key stakeholders, cross-functional teams, and business process owners.
- Extracted, cleaned, and analysing data to elicit insights that enable management to make an informed decision
- Delivering high-quality analysis that provides meaningful and actionable insights and proactively offering suggestions of ways to improve the service
- Ensuring User /Customer satisfaction and developing effective working relationships within the project team
Office/Programme Manager
THE KING’S CASTLE CHURCH
Newastle
10.2016 - 03.2020
- Effectively managed all internal and external stakeholder requirements to ensure effective service delivery .
- Aided senior leadership by collecting and analysing data, generating reports for continuous improvement or corrective action planning.
- Collaborated with other managers and senior programme stakeholders, providing leadership and clear direction.
- Managed project budgets and monitored programme expenses against delivered and realised programme benefits.
- Moderated disputes and grievances between parties with goal of speedy and fair conflict resolution.
- Cultivated relationships with community groups, project stakeholders and funding sources, maximising programme outreach.
- Identified, assessed and planned programmes, managing dependencies and interfaces between projects.
- Organised and managed training Programmes, Outreaches, and other community engagement activities.
- Continuously monitored and reviewed operational processes to enhance productivity .
- Worked with management to ensure a smooth digital transformation and service continuity, increasing engagement during the COVID-19 lock-down.
Education
MBCS - Information Technology
BCS, The Chartered Institute for IT
United Kingdom 03.2023 -
Master of Science - Investment & Risk Finance
University of Westminster
London 01.2014 - 01.2015
Bachelor of Science - Economics
Olabisi Onabanjo University
Nigeria 06.2000 - 01.2005
Skills
- Requirement gathering
- User acceptance testing
- Scope and project definition
- Agile methodologies
- Business analysis
- Cost-benefit analysis
- Business recovery and sustainability
- Process mapping
- Change Management
- Data analysis
Timeline
MBCS - Information Technology
BCS, The Chartered Institute for IT
03.2023 -
Agile Business Analyst
NCFE (Northern Council for Education)
10.2021 - Current
Digital /Agile Business Analyst
DIGITAL BANANAS TECHNOLOGY
02.2021 - 10.2021
Junior Business Analyst
DIGITAL BANANAS TECHNOLOGY
04.2020 - 02.2021
Office/Programme Manager
THE KING’S CASTLE CHURCH
10.2016 - 03.2020
Master of Science - Investment & Risk Finance
University of Westminster
01.2014 - 01.2015
Bachelor of Science - Economics
Olabisi Onabanjo University
06.2000 - 01.2005
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