Vicky Osbourn

A qualified and experienced Personal Assistant at European Senior Vice President and Corporate Board level who regularly demonstrates exceptional organisational and communication skills, with further experience in Human Resources managing Compensation & Benefits schemes. Able to work both autonomously and as part of a team, is a self-starter with proven delivery of tasks to deadlines. Has strong prioritisation and time management skills and is trusted with sensitive and confidential information. Now seeking to develop further into a broader, more challenging role that will effectively utilise the extensive skills and experience attained thus far.

Most recent experience of working closely with customers and stakeholders and representing the brand to their most loyal and enthusiastic customers.

Capable of working within a fast moving team and environment, supportive of a busy and demanding team, providing high level understanding and experience to ensure key deliverables are met and achieved within budgets and timeframes.

Keen to be in a more understanding and focused environment to build on and enhance personal interest in mental health and well being.

• Outstanding communication and interpersonal skills
• Regularly demonstrates exceptional organisational skills and initiative
• Self-starter, able to work effectively both autonomously and as part of a team
• Trusted in all aspects of sensitive or confidential matters
• Excellent prioritisation and time management skills
• Proven delivery of tasks to deadlines

• Porsche Club – sole liaison between company and only affiliated enthusiasts club that boasts over 23,000 members in the UK.
• Overall responsibility for management of budget and support every year.
• Liaison between Porsche Cars and Porsche Club to maximise opportunities between the companies, to support initiatives and engage with members.
• Key involvement in major organised driving tour in Europe working with multiple stakeholders within the company, Porsche Club and German head office and all levels.
• Engagement with selected content creators as part of the overall reach to a younger demographic.
• Key instigator in engaging high level Mental Health resilience training programme for the whole company.
• Management of the company's Pension and Healthcare schemes for UK employees, working with external advisors and Scheme Trustees.
• Assisted in the auditing, drafting and implementation of pan-EMEA Sales incentive plans.
• Evaluated and levelled all roles across EMEA in conjunction with the Director of Compensation & Benefits.
• Project managed collation of multi-country benefits data for housing in Mercer Gold compensation tool.
• Rolled-out and managed company benefit schemes including Childcare Vouchers, Cycle2Work, Season ticket loans and Give As You Earn.
• Supported the harmonisation of benefits programmes within the UK to achieve cost reduction targets. Specifically group income protection, group life assurance and medical insurance.
• Designed and implemented administration process for the management of Global Mobility expatriate benefits.
• Supported annual pay planning process within a complex global matrix environment.
• Provided front line benefit advice to UK employees including pension and healthcare.
• Interacted extensively with Legal, Payroll, Finance and Marketing to achieve cohesion for company-wide projects.
• Pan-EMEA event management experience for internal Sales & Leadership meetings and client summits held throughout Europe.
• Ability to work across all levels within the company in providing key support to the CEO and his team during visits to Europe - including organising high level meetings with customers.
• Managed company's corporate hospitality facility at Chelsea FC.
• Updated and standardised sales presentations, processes and procedures.
• European marketing activities - including production of surveys to prospective and current clients and analysis of the results; assisting in the production of European datasheets and other collateral for sales teams.
• Numerous company secretarial functions including submission of Annual Returns, update of shareholders' register and notification to the London Stock Exchange of material interest in shares.
• Company Secretarial support in respect of Board meetings - including collation and distribution of Board papers in advance of all Board meetings, as well as taking and distributing the minutes.
• Complete management of corporate hospitality event at Ascot and a Company Golf Day at Sunningdale for clients.
• Production of Annual Report and Interim Accounts, including design and proofing.
• Held responsibility for reception staff, all elements of core office administration and associated human resources management.

• Travelling
• Cooking
• Reading
• Walking

• The Industrial Society, Leadership Skills
• Senior Secretary in Management Today
• SkillPlace Training, Train the Trainer
• Catalyst Training, Middle Management Development Programme
• TMI, Time Management
• Reed Travel Planning, Reed Travel Management
• Sabre System training, Inhouse
• Employment Law, JSB Training & Development
• SAP training, Inhouse
• Mercer Prism, Inhouse
• Microsoft Excel, PowerPoint and Word v7

• Level 2 Certificate in Counselling Skills
• Level 2 Certificate in Awareness of Mental Health Problems
• Level 2 Certificate in understanding Mental Health First Aid and Mental Health advocacy in the workplace

• Keen to build on my mental health Level 2 qualifications and establish a richer working environment to support my colleagues and myself
• Endeavour to find a good work/life balance that enables more development of my interests as well as a fulfilled working life
• Desire to have the working relationship that enables development and challenges as well as ensuring complete support and trust to create a dynamic working environment for everyone concerned.