Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Vicky Morgan

Greatstone,Kent

Summary

I am a good team player who is adaptable and able to learn new skills, and keen to engage with people of all ages in a kind and professional manner.

Helping others to best suit their needs and to encourage others in their pursuits gives me both professional and personal satisfaction.

Time keeping and reliability are skills I possess and think are of great importance, as is being open to new environments and learning.

Overview

28
28
years of professional experience
1
1
Certification

Work history

Lifeboat Operations Manager

RNLI
Dungeness, Kent
12.2021 - Current

This is a volunteer role that takes approximately 15 hours a week, and started as becoming the volunteer visit officer.

Oversea the safe running alongside 2 full time staff to the standards set by the RNLI. Work within policies and systems in place set out by the Institution, HMCG and Maritime agencies. Work and encourage engagement within the community.

Keep accurate records over many platforms and within strict GDPR rules.

Encourage development of volunteers in their roles at a pace that suits them best.

Pastoral care of volunteers and families, and signposting when necessary in a confidential manner. Promote and work within EDI & dignity at all times.

Promote a welcoming environment for both volunteers and visitors.

Understand reporting process of operational, personal and SHE and adhere to standards set.

As a visit officer create a safe space for educational and inviting tours of the station, and on occasion outside community talks. Working at a level best suited to the age of the visitors to engage in an interesting and educational way.

Sports Massage and Injury Therapist

Self Employed
Greatstone, Kent
07.2003 - Current

Home based part time Sports Massage Therapy, to include some injury management when appropriate.

Maintain up to date confidential records, working within safe working practices.

Maintain up-to-date records of clients' progress and make plans for ongoing if necessary treatments.

Undertake ongoing training to improve knowledge and in line with governing body and insurance regulations.

Work in professional manner and with compassion and dignity for the clients.

Understand when to signpost for treatment outside of my training.

Owner/Operator Contract Cleaning Business

Self Employed
Tunbridge Wells, Kent
07.1998 - 04.2014

Worked over several sites with an employed team of 6, cleaning offices to high standards and within regulations. Built good working relationships with companies and adhered to strict confidentially within those sites.

Trained and worked alongside the team to create a good working systems.

Education

Diploma in Sports Therapy - Therapy

Folkestone College
Folkestone, Kent
09/2002 - 06/2003

European Computer Driving License - IT

Ashford Adult Education
Ashford, Kent
09/2008 - 03/2009

MHFA - Mental Health First Aider - Mental Health

RNLI
Poole, Dorset
04/2022 - 04/2022

Casualty Care for Lifeboat Crew - First Aid

RNLI
Dungeness, Kent
11/2025 - 11/2025

Fire Safety - Safety in the workplace

RNLI
Online
01/2024 - 01/2024

Safeguarding - Workplace Safety

RNLI
Online
05/2025 - 05/2025

First Aid - First Aid

RNLI
Dungeness, Kent
01/2024 - 01/2024

GDPR - Data Protection

RNLI
Online
01/2026 - 01/2026

Skills

  • Resilient and adaptable
  • Teamwork and confidence building
  • Signposting and understanding when to do so
  • Risk assessment and mitigation
  • Able to engage in an enthusiast manner and build effective working relationships
  • Ability to learn new skills
  • Excellent time keeping and reliability
  • Patience and tolerance
  • Conflict resolution

Affiliations

  • Travelling, skiing, my dogs and walking them, reading, socialising and my family.

Accomplishments

In 2003 I trained for over a year to climb Kilimanjaro, I went alone to join a group of strangers who are still my friends, it took resilience and a large amount of humour to complete the climb.

Certification

Full UK driving License

Timeline

Lifeboat Operations Manager

RNLI
12.2021 - Current

Sports Massage and Injury Therapist

Self Employed
07.2003 - Current

Owner/Operator Contract Cleaning Business

Self Employed
07.1998 - 04.2014

Diploma in Sports Therapy - Therapy

Folkestone College
09/2002 - 06/2003

European Computer Driving License - IT

Ashford Adult Education
09/2008 - 03/2009

MHFA - Mental Health First Aider - Mental Health

RNLI
04/2022 - 04/2022

Casualty Care for Lifeboat Crew - First Aid

RNLI
11/2025 - 11/2025

Fire Safety - Safety in the workplace

RNLI
01/2024 - 01/2024

Safeguarding - Workplace Safety

RNLI
05/2025 - 05/2025

First Aid - First Aid

RNLI
01/2024 - 01/2024

GDPR - Data Protection

RNLI
01/2026 - 01/2026
Vicky Morgan