Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Vicky Martin

Ventnor,Isle of Wight

Summary

A highly driven professional with extensive experience in customer service across diverse settings and societal levels. Demonstrates exceptional communication and negotiation skills, complemented by a likeable personality that enhances customer engagement. Proficient in IT skills, including data input, email, and word processing, with a strong background in finance products for property purchases. Public speaking abilities are advantageous for conducting group show rounds. Varied career and life experiences enable effective sales pitches to individuals from different backgrounds and age groups. Committed to achieving results and continuously enhancing customer satisfaction.

Overview

38
38
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Scuba Dive Instructor/Head of Sales

Scuba Blue Dream
Archaia Epidavros, Greece
05.2019 - 04.2026

Responsible for acquisition of customers, planning of daily activities, teaching courses and scheduling activities

  • Presented complex information in an understandable manner to facilitate knowledge absorption.
  • Maintained up-to-date subject knowledge, ensured delivery of accurate information.
  • Drove regional sales growth by identifying and securing opportunities in untapped markets.
  • Built enduring client relationships, ensuring repeat business.
  • Managed client relationships from early stages of sales process through to post-sales
  • Generated new leads and opportunities to maximise revenue.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Adapted teaching style according to the needs of each student thus personalising learning experience.
  • Ensured that all safety guidelines were followed during practical sessions reducing risk of accidents.

Event Producer/Sales Manager

Conference Dynamics Ltd
Grayshott, Hampshire
04.1994 - 07.2019
  • Collaborated closely with clients to understand their vision and expectations for each event.
  • Managed a team of freelancers fostering a cohesive and efficient work environment.
  • Developed robust client relationships for improved business growth.
  • Developed creative concepts for events, leading to unique and memorable experiences.
  • Managed key accounts, resulting in consistent revenue generation.
  • Oversaw budget management to prevent overspending whilst still delivering high-quality events.
  • Worked under tight deadlines, demonstrating exceptional time management skills and reliability in stressful situations.
  • Facilitated smooth running of live shows by coordinating technical aspects such as sound systems, lighting and stage setup.
  • Fostered strong relationships with suppliers, ensuring timely delivery of required materials and service

Commercial Finance Director

Daniels Finance
London
01.1988 - 12.1992
  • Liaised effectively between lenders and borrowers, facilitating successful deals.
  • Enhanced client satisfaction by providing tailored financial solutions.
  • Advised clients on current prices and potential opportunities in different markets.
  • Organised insurance, home loan mortgages and other types of finance for clients through banks, financiers and insurance companies.
  • Evaluated client's credit history, tax information and bank statements to determine credit worthiness.
  • Prepared documents setting out conditions of finance, repayments and loan periods
  • Provided expert advice on mortgage options, benefiting clients' financial health.

Education

A-Levels - Science

Queenswood School
Hatfield, Hertfordshire
09.1976 - 06.1981

Skills

  • Good Communication Skills
  • Likeable personality to enhance customer engagement
  • Good negotiation skills
  • Highly experienced in customer service in a variety of settings and at all levels of society
  • Very driven to achieve results
  • IT skills, data input, email, word
  • Experience in finance products for property purchases
  • Public speaking skills beneficial for group show rounds
  • Varied career and life experiences are beneficial to pitching sales to people from different backgrounds and age groups

Affiliations

  • Scuba Diving
  • Yoga
  • Volunteering
  • Choir
  • Line dancing
  • Swimming

Certification

Advanced Scuba Diving Instructor

Level 2 Powerboat Licence

Languages

French
Intermediate
Greek
Beginner

Timeline

Scuba Dive Instructor/Head of Sales

Scuba Blue Dream
05.2019 - 04.2026

Event Producer/Sales Manager

Conference Dynamics Ltd
04.1994 - 07.2019

Commercial Finance Director

Daniels Finance
01.1988 - 12.1992

A-Levels - Science

Queenswood School
09.1976 - 06.1981
Vicky Martin