Vicky Gill
Wimbledon ,UK
Summary
Dynamic professional with a robust skill set encompassing time management, interpersonal skills, and leadership. Proven expertise in organising international conferences and managing physical and online retail operations. Adept at handling customer expectations, stock management, and data processing with proficiency in Word, Excel, and Outlook. Holds a clean driving licence and demonstrates strong problem-solving abilities. Career goals include leveraging communication skills to enhance customer relations in e-commerce environments.
Knowledgeable business owner with experience establishing business goals and objectives that provide organisational growth. Identifies and resolves process inefficiencies to boost productivity. Proven success in meeting financial targets through strong budget management.
Friendly and resourceful person with developed problem-solving and critical-thinking abilities. Keeps keen knowledge of trends and developments in the retail jewellery and beauty markets.
Overview
31
31
years of professional experience
16
16
years of post-secondary education
Work history
Business Owner
Lily and Stella Ltd
2015.01 - 2025.06
- Company Overview: Jewellery and accessories e-commerce site
- Jewellery and accessories e-commerce site
Seasonal Beauty Advisor
Space NK
Wimbledon Village
2024.10 - 2025.01
Business Owner
The Gift House Ltd
2012.01 - 2015.01
- Role included buying and selling stock, accounts and book keeping, customer service.
- Food preparation and handling.
Office Administrator
Vitale Group Ltd
2010.01 - 2012.01
- Receptionist, data handling, filing, processing orders and dealing with clients
Accounts assistant and online customer support
Peak Nutrition Ltd
2006.01 - 2009.01
Reinsurance Technician
CIS Insurance Ltd
1994.01 - 1999.01
- Reinsurance handling, international conference organizing and hosting.
Education
Associate of the Chartered Insurance Institute -
Chartered Insurance Institute
1995.01 - 2000.01
BS (Hons) - Geography
University of Newcastle upon Tyne
1991.01 - 1994.01
Casterton School - 4 A-levels Geography (A), Economics (B), History (C), General Studies (D), 9 GCSE’s: Maths (A), English Lit (A), English Lang (A), French (B), History (A), Geography (A), Computer Science (A), Chemistry (B)
Casterton School
1982.01 - 1990.01
Skills
- Time management
- Interpersonal skills
- International conference organising
- Communication skills
- Physical retail experience
- Stock management
- Customer expectations handling
- Data handling
- Accounts
- E-commerce
- Computer skills
- Online retail
- Customer relations
- Working knowledge of Word, Excel and Outlook
- Clean driving licence
Personal Information
Hobbies: Travel, Cooking, Exercising, Reading, NVQ In Patisserie and Confectionary, BABTAC Beauty Qualification
REFERENCES
Available upon request.
Timeline
Seasonal Beauty Advisor
Space NK
2024.10 - 2025.01
Business Owner
Lily and Stella Ltd
2015.01 - 2025.06
Business Owner
The Gift House Ltd
2012.01 - 2015.01
Office Administrator
Vitale Group Ltd
2010.01 - 2012.01
Accounts assistant and online customer support
Peak Nutrition Ltd
2006.01 - 2009.01
Associate of the Chartered Insurance Institute -
Chartered Insurance Institute
1995.01 - 2000.01
Reinsurance Technician
CIS Insurance Ltd
1994.01 - 1999.01
BS (Hons) - Geography
University of Newcastle upon Tyne
1991.01 - 1994.01
Casterton School - 4 A-levels Geography (A), Economics (B), History (C), General Studies (D), 9 GCSE’s: Maths (A), English Lit (A), English Lang (A), French (B), History (A), Geography (A), Computer Science (A), Chemistry (B)
Casterton School
1982.01 - 1990.01