Vibhuti Nanda
Summary
Results-oriented Luxury Retail Manager with a proven track record of driving sales growth and enhancing customer satisfaction. Skilled in developing and implementing customer loyalty programs, optimizing product assortment, and delivering personalized customer service. Strong expertise in luxury fashion and never letting a costumer leave the store without purchasing an item.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Instagram
03.2022 - 01.2024
- Sourced a limited edition Birkin for a customer within a week from India.
- Tracked competitors companies, explored numerous luxury outlets to understand consumer behavior and shopping style according to different age groups.
- Established strong relationships with luxury brands sales associates and costumers always updated with luxury fashion and limited edition products.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed professional relationships with customers to establish repeat business and increase trust.
Retail Sales Associate
KOA BEACH BOUTIQUE
06.2023 - 11.2023
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Real Estate Assistant
Royal Manor
04.2023 - 06.2023
- Flexibly traveled overseas between Dubai and London for viewings and selling properties to international investors elaborating them company schemes and mode off payments.
- Coordinated appointments to show marketed properties.
- Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
- Assisted coworkers and staff members with special tasks on daily basis.
Real Estate Agent
White Will London
08.2022 - 03.2023
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
Education
Master of Science - Communications And Entrepreneurship
University Of Nottingham
Nottingham 06.2020
Bachelor of Arts - International Media And Communication Studies
University Of Nottingham
Nottingham 09.2019
Skills
- Sales proficiency
- Trend understanding
- Multitasking Abilities
- Verbal and written communication
- Passionate for luxury and sustainability
- Strong analytical skills
- Strong Interpersonal skills
- MS Word
- Leadership skills
Languages
Hindi
Native language
French
Proficient
C2
Urdu
Proficient
C2
English
Proficient
C2
Timeline
Retail Sales Associate
KOA BEACH BOUTIQUE
06.2023 - 11.2023
Real Estate Assistant
Royal Manor
04.2023 - 06.2023
Real Estate Agent
White Will London
08.2022 - 03.2023
Personal Shopper
Instagram
03.2022 - 01.2024
Master of Science - Communications And Entrepreneurship
University Of Nottingham
Bachelor of Arts - International Media And Communication Studies
University Of Nottingham
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