Veruchia Grabowski

Oversee operational delivery and compliance across 8 residential and Nursing homes.

Support and mentor Registered Managers, ensuring regulatory standards are consistently met.

Drive improvements through audits, monitoring visits, and strategic planning

Lead on safeguarding, policy implementation, and quality assurance.

Collaborate with local authorities and key stakeholders to champion the needs of Vulnerable adults

Build and retain strong, effective care teams through robust recruitment, training, and supervision practices.

Creating and implementing improvement / performance plans for the different homes

Conducting supervisions with Registered/ Home Managers

Support with action plans from audits / mock inspections

• Support with Safeguarding / Investigations & Sickness review meetings

• Work closely with the referral department to conduct referral assessments

• Maintain and develop relationships with new and existing local authorities

Support managers in ensuring staffing teams across all services are competently qualified, this includes ensuring we have qualified staff within homes & support with enrolment of qualifications. Being available to travel to different homes when needed

• Devised operational policies for regulatory compliance and best practices adherence.
• Coordinated cross-functional teams, achieved project milestones on schedule.
• Fostered a culture of continuous learning, improved workforce competency levels.
• Analysed performance metrics, identified areas for improvement in operations management.
• Directed safety protocols implementation, created safer workplace conditions.
• Identified bottlenecks, implemented solutions, increased productivity.
• Optimised workflow procedures with strategic planning and team coordination.
• Encouraged innovative thinking in the team, fostered an environment of growth and development.

Developed risk mitigation strategies, ensured business continuity during crises.

Support Managers and staff to understand performance and implement changes to policy and practices ·

To develop and support systems to understand performance within care and support · To support staff to utilise the systems so they are able to understand how they are performing and demonstrate how they are the best at getting better across care and support · Signpost staff to guidance and advice on policies and CQC standards · Ensure the most up to date policy and associated documents are accessible and used appropriately in practice · Promote and share best practice across care and support ·

• Recommended improvements that enhanced overall organisational efficiency whilst maintaining full compliance with industry standards.
• Led training sessions to enhance staff understanding of legal regulations and ethical standards.
• Prepared detailed reports on current compliance activities for review by senior management and board members.
• Played a vital role in fostering an environment that promotes ethical conduct and commitment to compliance obligations.
• Conducted regular audits for continuous improvement in regulatory conformity.
• Collaborated with senior management to establish effective compliance policies and procedures.
• Maintained accurate and detailed compliance records.
• Reported on compliance performance to senior management.

Oversaw development and management of clinical departments, ensuring adequate staffing and compliance.

Formulated strategic plans for growth while adhering to service standards.

Managed budgeting and resource planning to optimise departmental efficiency.

Recruited and assigned qualified personnel to enhance patient care.

Coordinated staff schedules and provided training to maintain quality standards.

Supervised nursing staff, addressing complaints to ensure optimal patient outcomes.

Established quality assurance procedures to monitor clinical effectiveness and compliance.

Achieved regulatory accreditation through diligent oversight of all clinical operations.

Assessed treatment needs to develop, monitor, and evaluate plans for client care.

Admitted new clients by reviewing records and conducting orientations.

Completed intake interviews to determine requirements for various evaluations.

Established treatment programmes by coordinating services and arranging necessary resources.

Monitored cases through attendance verification and treatment evaluation, advocating for required services.

Maintained accurate records by reviewing case notes and logging client progress.

Communicated client progress in weekly interdisciplinary meetings, identifying obstacles and influences.

Prepared discharge plans by coordinating requirements and orienting family members.

Conducted ongoing surveillance of Hospital Associated Infections (HAIs) using established infection control criteria.

Evaluated and modified the Infection Control Surveillance Plan for improved effectiveness.

Performed daily rounds to identify infection risks and implemented best practice strategies.

Collected and analysed data to support epidemiological studies, identifying sources and making recommendations.

Compiled and interpreted surveillance reports for the Infection Control Committee and Director of Nursing.

Participated in quality improvement activities, assessing HAI rates and evaluating outcomes continuously.

Developed and delivered educational programmes for staff on HAIs and infection prevention techniques.

Maintained compliance with hospital standards, regulatory bodies, and prepared for licensing/accreditation surveys.

• Prepared and verified all surgical instruments, equipment, and sterile supplies before surgery.
• Ensured operating room setup met sterility and readiness standards.
• Confirmed patient identity, procedure details, and consent with surgical team.
• Collaborated with circulating nurses to confirm operational preparedness.
• Maintained a sterile field while adhering to strict infection control protocols.
• Passed instruments and supplies efficiently to surgeon and assistant.
• Anticipated surgical team needs throughout procedures to enhance efficiency.
• Documented all surgical activities and ensured proper cleaning of instruments post-operation.