Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Veronika Taurina

Summary

Motivated Psychology BSc (Hons) graduate with academic understanding in psychological theories and research. Experienced in providing support for children, families and vulnerable individuals through care-based roles and customer service positions. Demonstrates strong communication, emotional resilience and adaptability in high-pressure environments. Combines academic knowledge with practical experience, with a genuine interest in applying psychological principles to provide support in clinical settings and to influence behaviour and communication in fields such as media, and advertising.

Overview

2
2
years of professional experience

Work history

Party host

Gravity Trampoline Park
Maidstone, Kent
02.2022 - 10.2022
  • Coordinated with customers and colleagues to ensure timely p delivery of party services while addressing carefully addressing dietary requirements.
  • Ensured safety protocols were followed, enhancing customer experience and safety.
  • Communicated clearly and professionally with party attendees, addressing customers' questions and concerns to ensure a positive experience.
  • Maintained focus and composure while managing multiple parties and tasks simultaneously.
  • Supported customers with empathy, addressing their needs and concerns throughout the event.
  • Assisted in setup and tear down of decorations, ensuring attention to detail throughout every event.

Home carer

Ambassador Homecare
Lincoln, Lincolnshire
10.2021 - 11.2021
  • · Interpreted body language and facial expressions to ensure appropriate support for non-verbal clients by ensuring comfort and understanding in all interactions.
  • Safely assisted clients with mobility using specialised equipment such as wheelchairs and hoists.
  • Supported individuals with personal care needs, including showering, dressing and hygiene while ensuring dignity and independence.
  • Prepared meals and completed household tasks while maintaining a safe and comfortable living environment.
  • Effectively communicated with elderly, customers and employees through various verbal and non-verbal communication strategies.
  • Administered medication under supervision and adhered to safety protocols and care plans.
  • Built strong relationships with clients, enhancing their emotional wellbeing.

Waitress

Bells Tea Shop
Lincoln, Lincolnshire
06.2020 - 06.2020
  • Prepared dining area by setting up, cleaning tables and service stations before opening.
  • Welcomed and guided guests through the seating areas, providing assistance when needed.
  • Maintained clear communication with colleagues to coordinate orders and minimise delays in operation.
  • Maintaining professionalism and composure during peak hours by effectively balancing tasks and customer interactions.

Education

Bachelor of Science - Psychology

Canterbury Christ Church University
Canterbury, Kent
2022 - 2025

A-Levels -

Valley Park School
Maidstone, Kent
2020 - 2022

GCSEs -

Saint Peter Saint Paul Catholic Voluntary Academy
Lincoln, Lincolnshire
2017 - 2020

Skills

  • Multitasking and time management
  • Team collaboration and coordination
  • Emotional intelligence and empathy
  • Verbal and non-verbal communication
  • Conflict resolution
  • Active listening

Affiliations

  • Art
  • Fashion

References

References available upon request.

Timeline

Party host

Gravity Trampoline Park
02.2022 - 10.2022

Home carer

Ambassador Homecare
10.2021 - 11.2021

Waitress

Bells Tea Shop
06.2020 - 06.2020

Bachelor of Science - Psychology

Canterbury Christ Church University
2022 - 2025

A-Levels -

Valley Park School
2020 - 2022

GCSEs -

Saint Peter Saint Paul Catholic Voluntary Academy
2017 - 2020
Veronika Taurina