Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Veronika Neshkovska

Veronika Neshkovska

Summary

Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise.


Seeking the opportunity to join a UK-based airline as a valued member of the cabin crew.

Customer-minded professional committed to safety and service.


Knowledgeable and polished with excellent communication and writing skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work history

Head Bartender

Gold Felicia
Bitola, North Macedonia
08.2022 - 07.2023
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.

Bartender

Gold Felica
Bitola, North Macedonia
04.2022 - 08.2022
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

Bartender

Jagoda
Bitola , North Macedonia
01.2022 - 04.2022
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

Education

Dental technician - Medicine

Osmu Dr. Jovan Kalauzi
Bitola
09.2015 - 06.2019

Doctor of Veterinary Medicine - Veterinary Medicine

University Sv.Kiril I Metodij
Bitola
10.2021 -

Skills

  • Safe serving knowledge
  • Strong communication
  • Extensive wine knowledge
  • Marketing and sales experience
  • Food service
  • Problem solving
  • Suggestive selling
  • Organised and reliable
  • Cocktail list development
  • Outstanding customer service
  • Floor staff management
  • Exemplary hygiene standards
  • Cash control
  • Customer retention
  • Hospitality expertise

Languages

Macedonian
Native
English
Fluent
Bulgarian
Upper intermediate
Serbian
Fluent
Croatian
Intermediate

Timeline

Head Bartender

Gold Felicia
08.2022 - 07.2023

Bartender

Gold Felica
04.2022 - 08.2022

Bartender

Jagoda
01.2022 - 04.2022

Doctor of Veterinary Medicine - Veterinary Medicine

University Sv.Kiril I Metodij
10.2021 -

Dental technician - Medicine

Osmu Dr. Jovan Kalauzi
09.2015 - 06.2019
Veronika Neshkovska