Summary
Overview
Work history
Skills
Timeline
Generic

Veronika Lukoseviciute

Wisbech,Cambridgeshire

Summary

Accomplished professional with extensive expertise in financial management, business administration, and operations management. Demonstrated proficiency in cash handling, Microsoft Excel, and financial reporting. Adept at strategic planning, project budgeting, and business and cash flow planning. Proven track record in client retention, online marketing strategy, and brand management. Skilled in staff recruitment and supervision, KPI performance frameworks, and asset maintenance. Committed to driving organisational success through meticulous financial data analysis and month-end documentation.

Overview

13
13
years of professional experience

Work history

Mobile bars owner

Ronnies Bars
Wisbech, Cambridgeshire
05.2024 - Current
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Supervised staff to deliver top-quality service in alignment with company objectives.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Delivered high standards of service by training all staff members thoroughly.
  • Coordinated special events, enhancing brand awareness in the local community.
  • Provided exceptional customer service, resulting in repeat business.

Bar manager

Maxis Bars LTD
Wisbech, Cambridgeshire
07.2012 - Current
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Developed menus with strict cost controls to maximise restaurant profits.
  • Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Performed administrative duties contributing towards smooth store operations.
  • Maintained up-to-date knowledge, resulting in effective product promotion.

Outreach support worker

Ferry project
Wisbech, Cambs
10.2022 - 10.2024
  • Built positive relationships with local representatives to stay current on needs and understand policy impacts.
  • Worked within communities to build trust and compile data for future policy changes.
  • Developed threat and risk assessments with ranked response options.
  • Presented reports to interested groups or stakeholders and fielded questions.

Community projects coordinator

Ferry project
Wisbech, Cambridgeshire
10.2022 - 10.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer service representative

William Hill
Wisbech, Cambridgeshire
06.2013 - 04.2015

Skills

  • Cash handling
  • Microsoft Excel
  • Business administration
  • Financial reporting
  • Strategic planning
  • Project budgeting
  • Operations management
  • Financial management
  • Business and cash flow planning
  • Bookkeeping operations
  • Client retention
  • Financial data analysis
  • Month-end documentation
  • Asset maintenance
  • Expense management
  • Online marketing strategy
  • Staff recruitment and supervision
  • KPI performance frameworks
  • Brand management
  • Betting compliance
  • Compliance adherence insight

Timeline

Mobile bars owner

Ronnies Bars
05.2024 - Current

Outreach support worker

Ferry project
10.2022 - 10.2024

Community projects coordinator

Ferry project
10.2022 - 10.2024

Customer service representative

William Hill
06.2013 - 04.2015

Bar manager

Maxis Bars LTD
07.2012 - Current
Veronika Lukoseviciute