Veronika Lukoseviciute
Wisbech,Cambridgeshire
Summary
Accomplished professional with extensive expertise in financial management, business administration, and operations management. Demonstrated proficiency in cash handling, Microsoft Excel, and financial reporting. Adept at strategic planning, project budgeting, and business and cash flow planning. Proven track record in client retention, online marketing strategy, and brand management. Skilled in staff recruitment and supervision, KPI performance frameworks, and asset maintenance. Committed to driving organisational success through meticulous financial data analysis and month-end documentation.
Overview
13
13
years of professional experience
Work history
Mobile bars owner
Ronnies Bars
Wisbech, Cambridgeshire
2024.05 - Current
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Delivered high standards of service by training all staff members thoroughly.
- Coordinated special events, enhancing brand awareness in the local community.
- Provided exceptional customer service, resulting in repeat business.
Bar manager
Maxis Bars LTD
Wisbech, Cambridgeshire
2012.07 - Current
- Built loyal customer base by creating welcoming environment with top quality service.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Developed menus with strict cost controls to maximise restaurant profits.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Performed administrative duties contributing towards smooth store operations.
- Maintained up-to-date knowledge, resulting in effective product promotion.
Outreach support worker
Ferry project
Wisbech, Cambs
2022.10 - 2024.10
- Built positive relationships with local representatives to stay current on needs and understand policy impacts.
- Worked within communities to build trust and compile data for future policy changes.
- Developed threat and risk assessments with ranked response options.
- Presented reports to interested groups or stakeholders and fielded questions.
Community projects coordinator
Ferry project
Wisbech, Cambridgeshire
2022.10 - 2024.10
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer service representative
William Hill
Wisbech, Cambridgeshire
2013.06 - 2015.04
Skills
- Cash handling
- Microsoft Excel
- Business administration
- Financial reporting
- Strategic planning
- Project budgeting
- Operations management
- Financial management
- Business and cash flow planning
- Bookkeeping operations
- Client retention
- Financial data analysis
- Month-end documentation
- Asset maintenance
- Expense management
- Online marketing strategy
- Staff recruitment and supervision
- KPI performance frameworks
- Brand management
- Betting compliance
- Compliance adherence insight
Timeline
Mobile bars owner
Ronnies Bars
2024.05 - Current
Outreach support worker
Ferry project
2022.10 - 2024.10
Community projects coordinator
Ferry project
2022.10 - 2024.10
Customer service representative
William Hill
2013.06 - 2015.04
Bar manager
Maxis Bars LTD
2012.07 - Current