Veronika Doubravova

Streamlined process between offer and exchange by collating sales-related details.

Served as primary contact for buyers post-reservation, facilitating smooth communication.

• Managed documentation for completion from developers to ensure compliance.
• Monitored handover dates across all sales to maintain timelines.
• Updated CRM system regularly to capture status changes and observations.
• Conducted audits for plot sale conveyancing operations to meet legal requirements.
• Established site legal sales packs using relevant experience and knowledge.
• Participated in meetings with development and aftercare teams to resolve issues efficiently.

• Successfully handled after-sales services, enhancing client retention rates.
• Developed persuasive sales proposals that increased conversion rates.
• Implemented promotional strategies to boost product visibility in market.
• Cultivated strong customer relationships, resulting in repeat business.
• Coordinated all shared ownership enquiries, providing timely and professional service.
• Maximised sales from leads to achieve set targets and objectives.
• Assessed applicants' eligibility through affordability and credit checks.
• Prepared weekly reports on sales and marketing activities to monitor performance standards.