Veronika Dimitrova
Weybridge,England
Summary
Responsible and organised student with excellent academic record and eye for detail. Demonstrates strong time management to meet deadlines by organising own workload successfully. Learns quickly and brings good knowledge of sage 50.
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors. Adept at analyzing complex situations and finding creative solutions to challenging problems. Driven professional with background in sales, customer service and operations management across diverse industries.
Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Service-oriented Sale assistant in H&M with background in shops and helping customers. Expertise in checkouts, payment processing and order bagging. Hardworking and organised with good conversational and time management abilities.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Cleaner
T&Z cleaning
Weybridge
09.2019 - 12.2022
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Communicated well with team across multiple locations.
- Restocked, refreshed and sanitised bathroom facilities.
- Monitored cleaning supplies and ordered more when necessary.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Cleaning Operative
Vervia
Weybridge, UK
09.2019 - 01.2020
- Inspected communal areas such as bathrooms, keeping them clean and free of litter.
- Adhered to hygiene regulations to provide safe, standardised service, exceeding cleanliness expectations.
- Identified, managed and reported accidents, hazards and safety risks to managers.
- Worked efficiently to perform day-to-day cleaning and maintenance within allotted timeframes.
Selling Assistant
H&M - Sliven
Sliven, Bulgaria, Bulgaria
05.2018 - 07.2019
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
Bookkeeper
Don Marchoni ltd
Chessington, United Kingdom
04.2017 - 12.2018
- Analysed figures, postings and documents to maintain accounting programme accuracy.
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Helped resolve client problems quickly with superior customer service.
- Completed and mailed bills, contracts, policies, invoices and checks.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
Education
Diploma of Higher Education in AAT Level 3 - Accounting
Brooklands college
Weybridge, Surrey 09.2022 -
Certificate of Higher Education in AAT Foundation Certificate in Accounting -Level 2 - Accounting
Brooklands College
Weybridge, Surrey 01.2022 - 07.2022
Master's - Administrative and information security
National Military University "VASIL LEVSKI
Shumen, Bulgaria 09.2019 - 07.2020
Bachelor's - Accountancy and auditing
Economic university
Varna, Bulgaria 09.2012 - 06.2019
Skills
- Microsoft Office (7 years)
- Cleaning Experience
- Processing payments and receipts and recording transactions in relevant journals and ledgers (Less
- Than 1 year)
- Preparing initial trial balances using suspense accounts (Less than 1 year)
- Completing banking reconciliations (Less than 1 year)
- Effectively using computerised accounting systems- Sage 50 (1 year)
- Preparing manufacturing accounts, inventory valuations and explaning budget variances (Less than
- 1 year)
- Certifications and Licenses
- Bank reconciliations
- Accounts receivable
- Accounts payable
- Balance sheet reconciliations
- File and database management
Additional Information
- Eligible to work in the UK: Yes
Languages
English
Upper intermediate
Timeline
Diploma of Higher Education in AAT Level 3 - Accounting
Brooklands college
09.2022 -
Certificate of Higher Education in AAT Foundation Certificate in Accounting -Level 2 - Accounting
Brooklands College
01.2022 - 07.2022
Master's - Administrative and information security
National Military University "VASIL LEVSKI
09.2019 - 07.2020
Cleaner
T&Z cleaning
09.2019 - 12.2022
Cleaning Operative
Vervia
09.2019 - 01.2020
Selling Assistant
H&M - Sliven
05.2018 - 07.2019
Bookkeeper
Don Marchoni ltd
04.2017 - 12.2018
Bachelor's - Accountancy and auditing
Economic university
09.2012 - 06.2019
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