Summary
Overview
Work history
Education
Skills
Timeline
Generic

Veronika Berezna

Leicestershire

Summary

I am a passionate and dedicated Interior and Architectural Designer, recently graduating from Sheffield Hallam University (2023), where I gained hands-on experience across a variety of commercial and residential projects. These opportunities deepened my commitment to designing functional, authentic spaces that genuinely reflect each client’s personality and vision. I’m particularly inspired by innovative, sustainable design solutions that enhance everyday living.

My academic background is complemented by over Ten years of customer service experience, where I’ve developed strong interpersonal skills and a client-focused mindset. Fluent in multiple languages, I excel at building meaningful connections with diverse clients and teams, contributing positively to collaborative environments.

In parallel with my design career, I run a small graphic design business that has sharpened my proficiency in software such as Adobe Photoshop, InDesign, and Procreate. This venture has strengthened my ability to deliver high-quality visuals and compelling presentations with precision and creativity.

Currently, I work at Max Spielmann in a dynamic role that encompasses photo development, merchandise design and production, professional photography, and store management across Leicestershire. This position has enhanced my adaptability, creativity, and passion for visual storytelling.

I am eager to contribute my energy, ideas, and multidisciplinary design skills to a forward-thinking team that shares my enthusiasm for impactful design.

My portfolio is available upon request.

Overview

9
9
years of professional experience

Work history

Waitress

Isola (Italian Restaurant)
Loughborough , Leicestershire
2017.02 - 2017.11

Waitress

Tarbush (Lebanese Restaurant)
Loughborough, Leicestershire
2016.01 - 2016.09

Kitchen staff

White Hart
Loughborough , Leicestershire
2018.05 - 2019.08

Warehouse operator (Picker & Packer)

M&S
Castle Donington, Leicestershire
2020.05 - 2020.08

Responsibilities:
-Locate and retrieve items from inventory shelves or storage based on order lists.
-Check item codes and quantities to ensure accuracy.
Handle items carefully, especially fragile or perishable products.
-Use handheld scanners or inventory management systems to track picked items.
Ensure stock is rotated correctly ( FIFO - First In, First Out).
-
Report stock discrepancies or damaged goods to supervisors.
-Maintain cleanliness and organisation in picking areas.
-Meet daily picking targets and work efficiently to fulfil orders on time.

Front House

Turtle Bay (Caribbean Restaurant)
Leicester, Leicestershire
2021.08 - 2022.03

Transferred and relocated - to Sheffield Turtle Bay site due attending Sheffield Hallam University.

Front House

Bill's (Restaurant)
Sheffield
2022.03 - 2022.09

Front House

PieMinister (Restaurant)
Sheffield
2022.11 - 2023.06

Chef / Front of House

Kilo Wine Bar
Quorn, Leicestershire
2023.12 - 2024.08

Branch Colleague

Max Spielamann
Loughborough, Leicestershire
2024.11 - Current

-Deliver a wide range of personalised design and print services, including custom framing, photo gifts (mugs, T-shirts, phone cases, calendars), 3D crystals, engraving, banners, and canvas prints.

-Consistently meet sales targets through upselling new products and services, ensuring quick, efficient customer service in a fast-paced retail environment.

-Design bespoke merchandise and marketing materials using Photoshop and Affinity, providing same-day turnaround for many services that would typically take up to two weeks.

-Successfully completed training in health & safety, advanced photo editing, photo ID/passport applications, photography studio work, and merchandise creation (Levels 1 & 2).

-Recognised for quickly mastering all training modules and entrusted with running multiple store locations independently.
Improve store revenue by offering on-site advanced editing and design services, reducing reliance on head office and increasing customer satisfaction.

-Strong multitasking, time management, and client communication skills—regularly praised in customer feedback for professionalism, creativity, and reliability.

-Consistently met and exceeded tight deadlines.

-Supported team objectives through proactive overtime, ensuring seamless project handovers.

-
Proactively identified and resolved challenges, fostering a commitment to high-quality project outcomes.

-Trusted to independently run store operations early in my employment, consistently delivering strong performance across all areas. Effectively managed open to close responsibilities including financial tasks, inventory control, customer service, and equipment maintenance. Known for clear communication, strong organization, and accurate reporting to ensure smooth operations and seamless handovers.

Education

OCR Level 3 - Cambridge Technical Subsidiary Diploma in Art and Design

Loughborough College
Loughborough
/2015 - /2018

BA HONS GRADUATE - Interior Architecture and Design

Sheffield Hallam University
Sheffield
/2020 - /2023

Skills

Key skills

  • Communication skills
  • Multilingual- English, Slovak, Polish
  • Problem-solving
  • team worker
  • Creative
  • Project management
  • Interpersonal skills
  • Organised

Technical Skills

  • Vectorworks
  • Sketch Up
  • Adobe Indesign
  • Adobe Photoshop
  • Affinity
  • Procreate
  • ICT Literate
  • Merchandise Production

Timeline

Branch Colleague

Max Spielamann
2024.11 - Current

Chef / Front of House

Kilo Wine Bar
2023.12 - 2024.08

Front House

PieMinister (Restaurant)
2022.11 - 2023.06

Front House

Bill's (Restaurant)
2022.03 - 2022.09

Front House

Turtle Bay (Caribbean Restaurant)
2021.08 - 2022.03

Warehouse operator (Picker & Packer)

M&S
2020.05 - 2020.08

Kitchen staff

White Hart
2018.05 - 2019.08

Waitress

Isola (Italian Restaurant)
2017.02 - 2017.11

Waitress

Tarbush (Lebanese Restaurant)
2016.01 - 2016.09

OCR Level 3 - Cambridge Technical Subsidiary Diploma in Art and Design

Loughborough College
/2015 - /2018

BA HONS GRADUATE - Interior Architecture and Design

Sheffield Hallam University
/2020 - /2023
Veronika Berezna