VERONICA DUFIE-DOMFEH
HENDON ,City of London
Summary
Diligent and driven professional with strong analytical thinking and problem-solving skills, coupled with ability to communicate clearly and collaborate effectively. Experienced in developing and implementing policies and procedures, ensuring compliance with regulations, and fostering culture of accountability and continuous improvement. Ready to bring proactive mindset to drive success in administrative role.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Compliance manager
Matrix International Holdings Ltd.
LONDON
10.2009 - 03.2014
- Facilitated legal investigations by gathering pertinent documents and providing necessary information promptly and accurately.
- Ensured adherence to regulatory requirements by implementing sound compliance programs.
- Responded to compliance-related queries, keeping up to date with changes to regulations.
- Ensured company policies were implemented and adhered to.
- Developed robust risk assessments for potential vulnerabilities in the organisation's operations and practices.
- Improved company reputation with clear, concise communication about the business's compliance status.
- Led training sessions to enhance staff understanding of legal regulations and ethical standards.
- Collaborated with senior management to establish effective compliance policies and procedures.
- Conducted regular audits for continuous improvement in regulatory conformity.
- Recommended improvements that enhanced overall organisational efficiency whilst maintaining full compliance with industry standards.
- Interpreted complex regulatory guidelines, simplifying them for use across all departments.
- Assisted in the development of company-wide corrective action plans following internal or external audit findings.
- Managed relationships with regulators, resulting in increased trust and cooperation between parties.
- Reviewed contracts and agreements to ensure consistency with relevant laws, regulations, and company policies.
- Monitored changes in relevant legislation, ensuring timely updates to company policies as needed.
- Advised on data protection issues, promoting a culture of privacy across all levels of the workforce.
- Prepared detailed reports on current compliance activities for review by senior management and board members.
- Played a vital role in fostering an environment that promotes ethical conduct and commitment to compliance obligations.
- Served as primary contact during regulatory inspections, facilitating smooth interactions between inspectors and company representatives.
- Maintained accurate and detailed compliance records.
- Reviewed and resolved complaints to uphold apositive company reputation.
- Conducted intensive audits and risk assessments to identify and minimise non-compliance.
- Reported on compliance performance to senior management.
- Prepared reports and documentation after business inspections.
- Promoted importance of proper regulatory knowledge throughout daily work.
- Communicated risk and compliance reports to Directors for broader company understanding.
Teaching assistant
TimePlan Education
LONDON
03.2009 - 09.2009
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Improved student engagement by utilising interactive learning techniques.
- Encouraged pupil autonomy through guided independent study initiatives.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Oversaw students during breaks to maintain safe environment.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Arranged recreational spaces and equipment to encourage physical activity.
Education
Master of Science - Financial Service Management
University of Salford
Salford 01.2016 - 02.2020
BEd - Social Science
University of Cape Coast
Cape Coast / Ghana 09.2001 - 06.2005
Senior Secondary Certificate Examinations - Business Accounting
T.I. Ahmadiyya Secondary School
Kumasi / Ghana 01.1997 - 12.1999
Skills
- Compliance program implementation
- Compliance training delivery
- Familiarity with fca handbook
- Internal auditing
- Training development
- Anti-Money Laundering knowledge
- Exceptional attention to detail
- Adept in payment services regulation
- Know Your Customer oversight
- Money laundering compliance
- Excellent written skills
- Timely reporting
- Written and verbal communication
Timeline
Master of Science - Financial Service Management
University of Salford
01.2016 - 02.2020
Compliance manager
Matrix International Holdings Ltd.
10.2009 - 03.2014
Teaching assistant
TimePlan Education
03.2009 - 09.2009
BEd - Social Science
University of Cape Coast
09.2001 - 06.2005
Senior Secondary Certificate Examinations - Business Accounting
T.I. Ahmadiyya Secondary School
01.1997 - 12.1999
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