Verity Jacques-Hale
Easington,Saltburn-by-the-sea
Summary
Dedicated professional with expertise in customer service and time management. Proven ability to lead teams and enhance collaboration. Efficient in executing financial procedures, contributing to organizational success and improved operational performance.
Overview
14
14
years of professional experience
Work history
Neurology Registered Veterinary Nurse
Wear Referrals
Bradbury, Stockton-on-tees, Scotland
2023.09 - 2026.03
- Advanced technical, patient care, and soft skills tailored to fast-paced, high standard referral environment. Key skills include neuro-specific diagnostic assistance, patient monitoring, and comprehensive nursing care
- Advanced anaesthetic monitoring, particularly for patients with increased intracranial pressure or those requiring ventilation.
- Critical care - managing non-ambulatory patients, including bladder care, physiotherapy and rehabilitation
- Medication administration and calculation
- Providing gold standard nursing care and creating holistic nursing care plans.
- Emergency Care with the ability to act quickly in emergency situations, managing trauma.
- Demonstrate strong attention to detail, effective communication within a team setting.
- Organised patient care while maintaining empathy in challenging working conditions.
Duty Manager Specialized in Front of House
YHA Boggle Hole
Boggle Hole, NYK
2016.04 - 2023.09
- Deputised for managers during absences, ensuring seamless operations.
- Executed daily and monthly financial procedures for business with one million pound turnover.
- Maximised sales in accommodation and café/bar sectors.
- Managed staff rotas and daily shift planning for 24 team members.
- Balanced all reservations and bills across booking systems.
- Recruited and mentored new staff to enhance team performance.
- Engaged with guests on social media and third-party websites.
- Handled guest complaints as out-of-hours emergency contact.
Equine Show Jumping Groom
Paul Schockemohle
Steinfeld, Germany
2016.01 - 2016.04
Cashier Assistant
Sainsburys
Whitby
2015.09 - 2016.01
Waitress
Pier Inn
Whitby
2014.02 - 2015.08
Yard Assistant
Borrowby Equestrian Centre
Borrowby
2012.01 - 2014.12
Education
Foundation Degree - Veterinary Nursing
Askham Bryan College
York 2021.09 - 07/2023
Level 2 ABC - Animal Nursing Assistant
Askham Bryan College
YorkLevel 3 Subsidiary Diploma - Animal Management
Bishop Burton College
Level 3 Subsidiary Diploma - Horse Management in Riding and Teaching
Bishop Burton College
GCSE's - undefined
Whitby Community College
BTEC Level 2 - Animal Management
Whitby Community College
Skills
- Customer service expertise
- Time management
- Team leadership
- Collaboration
- Efficiency
- Financial procedures
Affiliations
- Hiking with my two dogs
- Working out at the gym
- Paddle Boarding
- Traveling to new destinations
REFERENCES
- Elisa Robinson, Head Nurse at Wear Referrals, Elisa.Robinson@wear-referrals.co.uk
- Sarah, Giblin, Neurology Team Leader (Previous), sarah.giblin@hotmail.com, Wear Referrals
- Peta, Nugent, Manager, boggleholemanager@yha.org.uk, 01947 880352, YHA Boggle Hole
Timeline
Neurology Registered Veterinary Nurse
Wear Referrals
2023.09 - 2026.03
Foundation Degree - Veterinary Nursing
Askham Bryan College
2021.09 - 07/2023
Duty Manager Specialized in Front of House
YHA Boggle Hole
2016.04 - 2023.09
Equine Show Jumping Groom
Paul Schockemohle
2016.01 - 2016.04
Cashier Assistant
Sainsburys
2015.09 - 2016.01
Waitress
Pier Inn
2014.02 - 2015.08
Yard Assistant
Borrowby Equestrian Centre
2012.01 - 2014.12
GCSE's - undefined
Whitby Community College
BTEC Level 2 - Animal Management
Whitby Community College
Level 2 ABC - Animal Nursing Assistant
Askham Bryan College
Level 3 Subsidiary Diploma - Animal Management
Bishop Burton College
Level 3 Subsidiary Diploma - Horse Management in Riding and Teaching
Bishop Burton College