Vergel Tongson

Store Assistant | [09/ 2024] – Present

High-pressure retail environment, multitasking across stock, tills, and customer service with speed and accuracy

• Thrives in fast-paced environments; consistently maintains high energy and momentum throughout shifts
• Efficiently restocked aisles, managed tills, and supported floor operations with minimal supervision
• Demonstrated strong multitasking abilities under pressure, maintaining accuracy and focus during peak hours
• Physically and mentally resilient; met demanding workload expectations with consistency and reliability
• Maintained discipline and punctuality, with a near-perfect attendance record and strong time management
• Communicated clearly and effectively with both team members and management to ensure smooth operations
• Delivered confident, attentive customer service while balancing multiple responsibilities
• Known for a proactive, “always-on” approach to work — focused, fast-moving, and results-driven

Table Waitress | [06/2018] – [08/2019]
Customer-facing role in a busy dining environment, balancing speed, service, and professionalism

• Delivered friendly, high-quality service to customers in a fast-paced, high-pressure setting
• Managed multiple tables efficiently while maintaining attention to detail and customer satisfaction
• Took and processed orders accurately, often under time constraints, ensuring smooth kitchen coordination
• Built strong rapport with regular customers, contributing to a welcoming and memorable dining experience
• Worked closely with team members to ensure timely service, table turnover, and cleanliness
• Maintained a consistently positive attitude, even during challenging or high-volume shifts
• Adapted quickly to changing floor demands, showcasing flexibility and strong problem-solving skills