Established Executive Assistant – A proactive achiever, confident with a positive attitude and willingness to take on added responsibilities to meet team goals, being on the ball to last minute changes in complex schedules and itineraries, eye for detail, staying calm under pressure, solution driven. Excellent communication and interpersonal skills.
Raised purchase orders and invoices through Procurement/Oracle
Full event co-ordination of conferences in the UK and Europe
Complex international travel for the EMEA team
Managed daily tasks efficiently, contributing to overall team success
Arranged hotels, transportation, client lunches, dinners, team events
Arranged Visas for oversea employees, liaising closely with Immigration to ensure compliance and guidelines are within the correct policies
Organised data and files with meticulous attention to detail, resulting in enhanced document retrieval process
Prepared detailed monthly KPI reports, ensuring transparency in team activities
Optimised daily operations with effective and extensive complex diary and management
Successfully delivered on tasks within tight deadlines
Global Teams Operations Administrator
Marshall Holdings Aerospace
Cambridge
06.2025 - 08.2025
Executive support to the Chief Information Officer, Chief of Quality Assurance and their direct reports
Arranged internal and external meetings to facilitate productive discussions
Organised calendars to meet changing client, stakeholder and business priorities.
Provided back-office support to ensure uninterrupted business operations and alleviate pressures on senior staff
Executive Assistant to the SCI Leadership Team
Efficient Frontiers International
London
08.2024 - 05.2025
Prioritised incoming communications to filter out basic requests and minimise disruptions
Maintained an up-to-date CRM database ensuring easy retrieval of information when required.
Handled queries from clients professionally enhancing company's reputation.
Scheduled meetings, conferences and appointments
Kept files organised and up-to-date for accurate record-keeping purposes
Booked flights and hotels for domestic and international meetings
Delivered high-quality marketing presentations for successful client pitches
Managed complex travel arrangements to ensure seamless business trips for executives
Took minutes during meetings accurately preserving crucial details for future reference
Office Administrator
Lightcast Discovery
Cambridge
04.2024 - 08.2024
General office administration for the staff liaising with HR, Finance, Legal, Procurement
Executive Assistant to the Vice Chancellor’s Group
Anglia Ruskin University
Cambridge
10.2023 - 04.2024
Provided administrative and operational support to the Vice Chancellor, Deputy Vice Chancellor (Research and Innovation), Pro-Vice Chancellor for Education and Director of Studies
Extensive and complex diary management
Managed inboxes: escalating urgent priorities to the relevant VCG and following up with the requestors
Co-ordinated critical academic meetings; Strategic Planning, Town Halls, Promotional Planning - following up with Management Team, Deans, Fellows
Project Management
People Administrator
Lightcast Discovery Ltd
Cambridge
08.2023 - 09.2023
Assumed responsibility of HR duties whilst necessary staff were on annual leave
Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol
Assisted with employee relations issues, grievances etc
Oversaw database to maintain updated records and accuracy
Extensive diary management: co-ordinating UK and overseas complex itineraries, keeping up to date with changing agendas and correspondence
Scheduled meetings for the Heads of Divisions and their Group Leaders: Chalk Talks, CB Symposium, Ex-Co – ensuring all communications are up to date and agendas circulated to all attendees prior to the meetings
Administered procedures for members of staff joining and leaving the Division; new starter packs, inductions, visas, Immigration forms, HMRC checklist, bank details, passport checks, leaver forms, exit interviews
Co-ordinating the completion of HR and financial documentation, such as Right To Work checks, probation reviews and non-employee expense claim forms
Financial planning for the QQR – Quinquennial review of The Alan Turing Institute (UKRI)
Supporting the Divisional and LMB processes and maintain the appropriate records, which may include: overseas travel applications and accommodation for visitors
Arranging seminars: co-ordinating accommodation for speakers, circulating seminar information, assisting with speakers, expense claims
Highly proficient as the gatekeeper for the Director of Studies, involving correspondence with Fellows, Professors, Directors and their teams/assistants within several different Institutes within the UK and Europe
Email management for the Director of Studies, ensuring polished, thorough correspondence is applied to the student inbox and the PhD inbox, answering emails in a timely, courteous manner and following up actions to resolve all queries
Processed invoices, ensuring timely payments.
Arrangedcomplex travel itineraries, flights, trains, taxis, accommodation, visas for potential UK and overseas PhD students, adapting to last minute changes to schedules
Provided guidance on applications for Research and Innovation grants – UKRI, Innovate UK and other research councils
Forward thinking planning and organising the LMB PhD Recruitment Days, Open days, GSA Symposium; catering, interview schedules, interview packs, presentations, badges, expenses, travel requests
Maintained the JeS database; ensuring data is up to date and accurate for essential reports for the University of Cambridge
Administration of the PhD programme processing the supervision reports, Annual Student Reviews, JeS Studentship records and student admissions
Supported staff members with administrative tasks, reducing workload stress
HR Assistant
Laboratory of Molecular Biology
Cambridge
09.2015 - 03.2017
Provided general administrative support to the HR Advisors and responsibility of supervising the workload of the HR Apprentice
To effectively work alongside the HR Apprentice providing support, training and knowledge sharing to continually improve the HR administration process: Provide support to the Divisional Offices in areas such as pay, sickness and performance; To provide administration on Occupational Health referrals, Pension forms and Immigration documents
Conducted exit interviews to gather feedback from departing employees for organisational improvements
Corporate Finance Assistant
Cantor Fitzgerald Europe
Canary Wharf, London
11.2010 - 10.2014
PA to the Head of AIM and support to the General, Oil and Gas and Metals and Mining teams consisting of 25 Corporate Finance Directors, Brokers and Advisors within a US Investment Bank.
Extensive diary management
Managed CF corporate client list
Arranged client meetings, corporate events and on-going CPD training events
Booked taxis, trains, flights for UK site visits
Organised overseas conferences; flights, hotel, cars, client entertainment and events
Created presentations for client pitches
Created client announcements, Interim and Annual Reports for release via the Stock Exchange
Processed expense claims with matching receipts
Managed fundraising placings for clients; placing letters, confirmations, share certificates, fund settlements, money laundering
Completed full Corporate Due Diligence for all new clients and directors in line with AIM and FCA regulations
Managed the process for new joiners with HR, Facilities and IT teams
Monitoring and fielding all telephone calls
Administration logistics for the Investor Relations team; booking taxis, cars, lunches, meetings for client roadshows, presentations, agenda packs
Recorded accurate minutes, tracked and followed up actions
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Supported team by demonstrating respect and willingness to help
Education
NVQ Level 5 - TEFL - Teaching English As A Foreign Language
ITIL Service Management Foundation Certificate - undefined
9 GCSE - undefined
Skills
Microsoft office suite proficiency
G-Suite
Sharepoint
Workday
Oracle
Canva
Docusign
CAMSIS
Knowledge of GDPR regulations
Familiarity with CRM systems Zoho, Hubspot, Monday
AWARDS
End of Year SAS in 2017, 2018 and 2019 – to recognise and reward exceptional performance and contributions by an employee throughout the appraisal year., Recognition Achievement Award in 2015, 2018, 2019, 2020, 2021 – nominations by colleagues to recognise an employee’s achievement, skills and overall performance.
TRAINING COURSES
Anti Money Laundering Concepts: AML, KYC and Compliance
IT Governance: A guide for IT Professionals
Supporting Postgraduate Students with Mental Health Difficulties
Supporting Students in Distress: Boundaries & Boomerangs
Specific Learning Difficulties: What Administrators Need to Know
Data Protection Training for Administrators
Time-Management
Proof Reading
Employment Law
Assertiveness
Fire Marshall
Mental Health First Aider
Know Be4 Cyber Security
Timeline
Legal Team Assistant to SVP Group
Aveva Software Technologies
09.2025 - 02.2026
Global Teams Operations Administrator
Marshall Holdings Aerospace
06.2025 - 08.2025
Executive Assistant to the SCI Leadership Team
Efficient Frontiers International
08.2024 - 05.2025
Office Administrator
Lightcast Discovery
04.2024 - 08.2024
Executive Assistant to the Vice Chancellor’s Group
Executive Assistant to SVP of Property Management/Travel Manager at Timberland PartnersExecutive Assistant to SVP of Property Management/Travel Manager at Timberland Partners
Senior Executive Assistant to the Executive Vice President, Chief Academic Officer & Chair of Pediatrics | SVP & Chief Research Officer at Children's National HospitalSenior Executive Assistant to the Executive Vice President, Chief Academic Officer & Chair of Pediatrics | SVP & Chief Research Officer at Children's National Hospital