VENKIDESH RAJESH
Warrington,Cheshire
Summary
Results-driven Store Manager with strong experience in the Quick Service Restaurant (QSR) industry, progressing from Team Member at McDonald’s India to Store Manager at Domino’s UK. Skilled in driving sales growth, improving profitability, managing daily store operations, and leading high-performing teams. Proven ability to deliver exceptional customer service, maintain operational excellence, and achieve sales and profit targets in fast-paced environments.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Store manager
DPSK GROUP
Warrington, Cheshire
10.2023 - Current
* Manage daily store operations to ensure smooth and efficient service delivery
* Lead and motivate team members to achieve sales and customer service targets
* Monitor store performance, profitability, and operational standards
* Handle inventory control, food cost management, and staff scheduling
* Ensure compliance with food safety and hygiene regulations
* Resolve customer concerns professionally while maintaining high service standards
Assistant store manager
MCDONALDS INDIA HARDCASTLE RESTAURANTS PVT.LTD
TRIVANDRUM, KERALA
05.2019 - 10.2023
* Progressed from Team Member to Store Manager through strong performance and leadership
* Achieved strong regional sales performance and profit margin targets
* Developed sales forecasts and implemented strategies to maximise sales and profits
* Supervised daily operations, staff productivity, and customer service performance
* Directed sales floor activities and resolved operational issues effectively
* Supported recruitment, training, and development of store employees
* Maintained high standards of operational compliance and customer satisfaction
Education
A-Levels - PHYSICS
GOVT MODEL BOYS HIGHER SECONDARY SCHOOL
KOLLAM, KERALA 06.2018 - 03.2019
Skills
* Store Operations Management
* Profit & Loss Management
* Team Leadership & Staff Supervision
* Customer Relationship Management
* Food Safety & HACCP Compliance
* Inventory Management & Stock Control
* Payroll Management
* Hiring & Staff Training
* Hospitality Management
* Food Cost Control
* Sales Growth & Business Development
* Shift Management
* Operational Planning
* Team Development
Accomplishments
I GOT FIVE STAR RATING IN MY SHIFT RUNNING IN DOMINOS OFFICIAL VISIT.
Languages
English
Fluent
Certification
FOOD SAFETY CERTIFICATION - INDIA
HACCP KNOWLEDGE & COMPLIANCE TRAINING
CAREER OBJECTIVE
Seeking a Store Manager opportunity within a leading QSR or hospitality company in the United Kingdom, where I can utilise my operational management, leadership, and sales expertise to contribute to business growth and customer satisfaction.
Timeline
Store manager
DPSK GROUP
10.2023 - Current
Assistant store manager
MCDONALDS INDIA HARDCASTLE RESTAURANTS PVT.LTD
05.2019 - 10.2023
A-Levels - PHYSICS
GOVT MODEL BOYS HIGHER SECONDARY SCHOOL
06.2018 - 03.2019