Venkata Shiva Prasad Basivigalla
london,City of London
Summary
Results-driven Team Leader experienced in leadership, budgeting, and customer relationship management. Delivered strategic initiatives and enhanced team performance through effective training, performance evaluation, and issue resolution. Focused on aligning workplace culture with organisational values and pursuing opportunities for operational efficiency and growth.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Team leader
sasse limited
leyton, london
2026.03 - Current
- Implemented new working methods which improved overall efficiency of the team operations.
- Reduced staff turnover with an effective motivation strategy.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Improved customer satisfaction through close collaboration with the team.
- Monitored daily operations whilst reducing operational cost significantly.
Facilities assistant
Welcome Break
bishop strotford, united kingdom
2024.07 - 2025.03
- Maintained clean and safe environment by regularly inspecting facilities.
- Monitored building security systems to enhance office safety measures.
- Responded promptly to any facility-related queries or issues from staff members, fostering better communication lines within the organisation.
- Assisted in the preparation of rooms for meetings, ensuring set-up met exact specifications.
Customer sales assistant
D MART
GUNTUR, INDIA
2021.03 - 2024.06
- Assisted customers to make informed purchasing decisions.
- Collaborated with team members to meet daily sales targets.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Managed stock level for effective store operation.
- Stocked, replenished and organised shelves to ensure consistent levels of product availability.
Education
Master of Business Administration - MANGEMENT IN PDP
BPP University
London 2024.07 - 2026.01
Bachelor of Science - BIOTECHNOLOGY
VIGNAN UNIVERSITY
INDIA 2021.05 - 2023.06
Skills
- Team coordination
- Leadership proficiency
- Training and Development
- Customer relationship management
- Client support
- Issue resolution
- Performance evaluation
- Knowledge transfer
- Financial oversight
- Tolerance and patience
Timeline
Team leader
sasse limited
2026.03 - Current
Facilities assistant
Welcome Break
2024.07 - 2025.03
Master of Business Administration - MANGEMENT IN PDP
BPP University
2024.07 - 2026.01
Bachelor of Science - BIOTECHNOLOGY
VIGNAN UNIVERSITY
2021.05 - 2023.06
Customer sales assistant
D MART
2021.03 - 2024.06