Service-oriented worker with a background in sales and retail, so I am used to helping customers and fulfilling their needs. Expertise in delivering a high performing customer service, meeting a companies standards and expectations and overall a good listener, so I tend to learn roles quickly. Hardworking and organised with good conversational and time management abilities.
-Set clear and achievable sales targets aligned with the companies standards and objectives
-Developed and implemented sales strategies to increase the teams revenue
-Recruited, trained and managed a high performing sales team
-Ensured a high level of customer satisfaction by addressing any customer concerns or feedback
-Assisted in developing project plans such as setting timelines, budgets and materials required
-Supervised and lead the team to ensure they worked safely and efficiently
-Conducted safety meetings and inspections to minimise the risk of any accidents
-Identified and addressed any issue that may of aro seduring the construction project
-Processed product returns, ensuring items were clean and resaleable.
-Engaged customers to enhance in-store experience and provide outstanding customer service.
-Resolved customer complaints and process issues with proactive problem-solving skills.
-Requested and checked customer IDs at checkout for age-restricted products.
-Customer service
-Time management
-Problem solving
-organisation
-Communication skills
-Team building
-Microsoft office