Summary
Overview
Work history
Education
Skills
Timeline
Generic

Venis Velia

London, United Kingdom

Summary

Service-oriented worker with a background in sales and retail, so I am used to helping customers and fulfilling their needs. Expertise in delivering a high performing customer service, meeting a companies standards and expectations and overall a good listener, so I tend to learn roles quickly. Hardworking and organised with good conversational and time management abilities.

Overview

2
2
years of professional experience

Work history

Sales leader

MyRubix Limited
05.2023 - 09.2023


-Set clear and achievable sales targets aligned with the companies standards and objectives


-Developed and implemented sales strategies to increase the teams revenue


-Recruited, trained and managed a high performing sales team


-Ensured a high level of customer satisfaction by addressing any customer concerns or feedback


Assistant manager

Venis Construction Ltd
01.2022 - 04.2023


-Assisted in developing project plans such as setting timelines, budgets and materials required


-Supervised and lead the team to ensure they worked safely and efficiently


-Conducted safety meetings and inspections to minimise the risk of any accidents


-Identified and addressed any issue that may of aro seduring the construction project

Retail assistant

Sainsbury's
09.2021 - 01.2022


-Processed product returns, ensuring items were clean and resaleable.


-Engaged customers to enhance in-store experience and provide outstanding customer service.


-Resolved customer complaints and process issues with proactive problem-solving skills.


-Requested and checked customer IDs at checkout for age-restricted products.

Education

A-Levels - finance (C)

SFH6
09/2020 - 06/2022

A-Levels - OCR level 3 business marketing diploma (MMP)

SFH6
09/2020 - 06/2022

GCSEs - GCSE's (9-4) Maths 6 English language and Literature 5 Business 5

Forest Hill School
London
09/2015 - 06/2020

Skills

-Customer service

-Time management

-Problem solving

-organisation

-Communication skills

-Team building

-Microsoft office

Timeline

Sales leader

MyRubix Limited
05.2023 - 09.2023

Assistant manager

Venis Construction Ltd
01.2022 - 04.2023

Retail assistant

Sainsbury's
09.2021 - 01.2022

A-Levels - finance (C)

SFH6
09/2020 - 06/2022

A-Levels - OCR level 3 business marketing diploma (MMP)

SFH6
09/2020 - 06/2022

GCSEs - GCSE's (9-4) Maths 6 English language and Literature 5 Business 5

Forest Hill School
09/2015 - 06/2020
Venis Velia