Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Hobbies
Languages
Timeline
Generic

Venetia Sladek

London

Summary

A dedicated, hardworking and passionate job seeker with a background in hospitality and healthcare, eager to secure entry-level assistant position . Skilled at providing exceptional customer service and creating a welcoming, professional environment for both internal and external customers. With a keen eye for detail, I can effectively manage office operations, including overseeing the switchboard, handling security badge and radio systems and coordinating deliveries. Proficient in scheduling, preparing meeting room and organising logistics for events. Known for my strong organisational, communication and multitasking skills, I ensure smooth daily operations while maintaining a calm and composed demeanour under pressure.

Overview

11
11
years of professional experience

Work History

TV Research Intern

Wise Owl Films / Lime Pictures
02.2023 - 03.2023
  • Completed research, compiled data and assisted in timely reporting.
  • Collaborated with team members for successful completion of research projects on time and within budget.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Conducted literature reviews to identify relevant research articles and support project objectives.
  • Researching for ‘From the Vaults’, a music documentary on Sky Arts
  • Locating and watching archive footage and interviews
  • Logging archive videos
  • Writing facts and information for graphic bubbles
  • Fact checking
  • Researching

Cloakroom Assistant (Part-time)

Convene (County Hall)
07.2024 - Current
  • Assisted in inventory management by keeping track of supplies needed for efficient coat check operations.
  • Followed departmental procedures and safety and sanitation policies.
  • Developed strong working relationships with team members to provide seamless guest services.
  • Demonstrated flexibility in adapting to various event settings, catering to diverse clientele with ease.
  • Promoted a friendly atmosphere by greeting guests warmly upon arrival and departure.

Bartender

Lisboeta
04.2024 - 07.2024
  • Served high customer volumes during special events, nights# and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Luxury Sales Associate

Fortnum & Masons
05.2023 - 04.2024
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Increased store revenue by consistently meeting and exceeding sales targets.
  • Enhanced client satisfaction by providing personalised recommendations and attentive service.
  • Handled high-end transactions with accuracy and discretion, maintaining strict confidentiality for clientele.

Head of Stationary Department

Fortnum & Mason
07.2023 - 04.2024
  • Worked effectively in fast-paced environments.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Monitored store inventory regularly, identifying trends or discrepancies that required attention.
  • Provided exceptional after-sales support to clients, resolving issues promptly and professionally.
  • Demonstrated adaptability during peak periods by assisting colleagues in other departments as needed.
  • Acquired extensive knowledge of luxury brands across multiple product categories to provide well-rounded customer service experiences.
  • Participated in staff training sessions to stay current on industry trends, product developments and sales techniques.

Ambassador Volunteer

Sustainable Fashion Week
01.2021 - 12.2022
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organisation and planning.
  • Supported project completion by coordinating tasks, resources and deadlines among team members.
  • Coordinated complex calendar management for executives, ensuring optimal time allocation for critical tasks.
  • Contributed to budget management by tracking expenses, processing invoices and generating financial reports.

Events Assistant (3 Month Contract)

30 Pavilion Road
10.2022 - 12.2022
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organising successful events by collaborating with vendors and suppliers.
  • Developed integrated event strategies and conducted on-site events management and follow-up after events.
  • Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
  • Performed event coordination for larger parties and gatherings.
  • Promoted a safe environment at events through strict adherence to safety protocols and regulations.

Waitress /Food Runner

The Ivy Group
01.2019 - 12.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Healthcare Assistant

Barchester Healthcare
01.2015 - 12.2017
  • Assisted with patient hygiene, physical comfort, eating, and drinking and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.

Summer Admin Assistant

Capel Manor College
06.2015 - 08.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements and preparing crucial documents.

Work Experience Intern

House of Commons
01.2014 - 12.2014
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organised constituent files, spreadsheets, and reports.
  • Facilitated successful meetings by preparing agendas, recording minutes and following up on action items.
  • Managed travel arrangements, ensuring cost-effective solutions and smooth itineraries
  • Coordinated complex calendar, ensuring optimal time allocation for critical tasks.

Education

Biology BSc -

Open University
London, United Kingdom
01.2025

Diploma in Event Management - Marketing And Communications

The Event Academy
London, United Kingdom
12.2022

Nursing BSc -

City, University of London
London, United Kingdom
12.2022

Access To HE Diploma - Nursing

Waltham Forest College
London, United Kingdom
12.2018

13 GCSES A-B grades -

Palmers Green High School
London, United Kingdom
12.2014

Skills

  • Excellent communication skills
  • Reliable
  • Adaptability
  • Film directing
  • Storyboarding
  • Directing experience
  • Social media promotion
  • Client relations
  • Writing
  • Film and TV researching

Awards

  • Jack Petchey Award, 01/01/16
  • Duke of Edinburgh Silver Award, 01/01/15
  • National Citizenship Service Award, 01/01/14
  • Duke of Edinburgh Bronze Award, 01/01/13

Hobbies and Interests

  • Pilates
  • Flying
  • Hiking
  • Languages
  • Reading
  • Travelling
  • Writing

Hobbies

  • Filmaking
  • Pilates
  • Writing
  • Ballet
  • Languages
  • Hiking

Languages

English
Native language
Chinese (Mandarin)
Elementary
A2

Timeline

Cloakroom Assistant (Part-time)

Convene (County Hall)
07.2024 - Current

Bartender

Lisboeta
04.2024 - 07.2024

Head of Stationary Department

Fortnum & Mason
07.2023 - 04.2024

Luxury Sales Associate

Fortnum & Masons
05.2023 - 04.2024

TV Research Intern

Wise Owl Films / Lime Pictures
02.2023 - 03.2023

Events Assistant (3 Month Contract)

30 Pavilion Road
10.2022 - 12.2022

Ambassador Volunteer

Sustainable Fashion Week
01.2021 - 12.2022

Waitress /Food Runner

The Ivy Group
01.2019 - 12.2020

Summer Admin Assistant

Capel Manor College
06.2015 - 08.2015

Healthcare Assistant

Barchester Healthcare
01.2015 - 12.2017

Work Experience Intern

House of Commons
01.2014 - 12.2014

Biology BSc -

Open University

Diploma in Event Management - Marketing And Communications

The Event Academy

Nursing BSc -

City, University of London

Access To HE Diploma - Nursing

Waltham Forest College

13 GCSES A-B grades -

Palmers Green High School

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Venetia Sladek