Venera Ermamatova

• Ensured comfort of hotel guests by providing efficient room service delivery.
• Cultivated a welcoming atmosphere by preparing rooms prior to guest arrival meticulously.
• Adhered strictly to lost-and-found procedures, contributing towards operational integrity of the establishment.

• Ensured high standards of hygiene by regularly sanitising all areas.
• Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satistaction
• Trained new room attendants on company policies and cleaning

proccaures

• Contributed to team effort by helping colleagues during peak hours
• Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms
• Delivered extra linen and toiletries to meet guest needs.