Veneka Musabaike

In my role at Crystal Palace Football Club, I serve food and beverages at stadium bars on match days, including Premier League games and other major competitions. This position requires working in a high-pressure, fast-paced environment due to the large volume of customers relative to bar capacity. I consistently manage large influxes of customers, ensuring efficient and timely service to meet the demands of fans eager to return to the game. This role has significantly developed my ability to think on my feet and remain composed under pressure. I have also gained valuable experience in resolving unexpected issues, such as troubleshooting faulty equipment or de-escalating situations with difficult customers. These experiences have enhanced my problem-solving skills, adaptability, and ability to perform effectively in high-stress environments.

My task here was to ensure students in lower years (predominantly GCSE students) were coping well with the pressures of academia and the school environment in general. To complete this responsibility I had to get to understand students on a personal level which required me to ask them a series of questions regarding their thoughts and feelings about school. I would provide advice and inspiration where I felt like it was needed and also if they asked. During this role I learnt how to empathize with a variety of archetypes of people and create a good environment optimal for communication.

This was a virtual experience hosted by British Airways. In the three days this happened we were tasked with numerous challenging problem solving activities that were revolved the company's revenue hit most likely a result from Covid -19. I volunteered to answer questions in front of numerous other students which increased by speaking skills and confidence. In the final task, I developed and presented a comprehensive budget plan to help mitigate the company’s financial challenges. This experience sharpened my ability to communicate clearly, maintain composure in front of large audiences, and engage others through effective presentation techniques.

I participated in a live virtual work experience with JP Morgan, where I engaged in activities designed to develop critical thinking skills for solving real-world financial and economic challenges. These exercises, modeled closely on situations encountered by JP Morgan professionals, gave me valuable insights into the financial industry. Through this experience, I enhanced my teamwork abilities under pressure and improved my ability to think quickly and strategically. I also had the opportunity to learn directly from a senior JP Morgan operative, who spoke about effective financial decision-making and smart investment strategies. I actively participated by asking questions to deepen my understanding of resourcefulness and the realities of working in the finance sector.