Summary
Overview
Work History
Education
Skills
Certification
Timeline
AWS SOLUTION ARCHITECT
CustomerServiceRepresentative
Velmurugan Manickavelu

Velmurugan Manickavelu

Software Technical Architect
London

Summary

Accomplished Technical Architect offering 12 years' experience in comprehensive design and development of infrastructure and architecture for software projects. Attentive collaborator and communicator from project conception to completion. Creative in devising solutions to improve business operations and meet clients' technical needs. Seasoned team leader possessing the technical and interpersonal skills to provide exceptional project deliverables.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certificates

Work History

Technical Architect

BRITISH AIRWAYS
LONDON
09.2019 - Current
  • Responsible for moving from legacy on prem infra to cloud for new CRM program.
  • Designed 100+[both real time and events] APIs as part of new program.
  • Co-architected technical patterns for real time and events interfaces.
  • Architected security patterns for interfaces using Oauth , JWT and Firewall.
  • Involved in CICD set up and framework code.
  • Architected centralized monitoring, logging, and reporting.
  • Performed quality code review and removed technical debt and security vulnerabilities.
  • Worked with testing team for performance testing patterns , load models , NFRs and penetration testing.
  • Managed team of 20 members

TECHINCAL DESIGN LEAD

BRITISH AIRWAYS
CHENNAI
06.2015 - 06.2019
  • Involved project requirement gathering , design and live implementations for new customer portal application which helped to reduce 20 % calls to agents in contact center.
  • Designed fully automatic proactive solution to complaints/cases created via portal which reduced 10% head count in contact center.
  • Identified performance bottle neck in case handling and designed parallel processing to handle cases which reduced 100% high value customer's SLA breach.
  • Created plans for team and communicated deadlines to complete projects on time.
  • Worked closely with all stakeholders to highlight challenges and risk to make sure project is live on time.
  • Made sure documentation is up to date and reviewed.
  • Conducted code reviews and unit testing reviews.
  • Kept team spirit and motivated with required appreciations.

LEAD DEVELOPER

BRITISH AIRWAYS
LONDON
07.2013 - 06.2015
  • Involved in Low level design by working closely with design lead to move from Monolithic to SOA architecture for flight selling flow
  • This project increased number of visits by 40% and increased revenue for airline.
  • Interfaced with front-end[single page application] and back-end development teams to develop unified product, smoothing out coding conflicts before problems arose.
  • Involved in build and unit testing.
  • Developed code with industrial standards and company expectation.
  • Developed reusable codes to reduce development time.
  • Did pair programming with juniors to make them understand and keep them motivated.

Junior Developer

ROGERS.COM
CHENNAI
04.2011 - 06.2013
  • Involved in production support and responsible for requirement gathering , build , unit testing and moving to productions.
  • Worked with senior associates for review.
  • Debugged critical bugs , fixed and deployed quickly which increased Customer Satisfaction Index to 98%

Java Developer

GENERAL MOTORS
HYDERABAD
03.2010 - 03.2011
  • Reviewed code and debugged errors to improve performance.
  • Got Star performer award in project.
  • Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
  • Participated in performance analysis, design, development and testing.
  • Participated in requirements gathering and design development meetings.

Education

Bachelor of Engineering - ELECTRICAL AND ELETRONICS

ALAGAPPA CHETTIYAR COLLEGE OF ENGINEERING AND TECH
KARAIKUDI
08.2005 - 05.2009

Skills

    Technical Architecture Design

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Certification

Certified AWS SOLUTION ARCHITECT - Associate

Timeline

Technical Architect

BRITISH AIRWAYS
09.2019 - Current

JAVA EE6 Web Component Developer Certified Expert

08-2016

TECHINCAL DESIGN LEAD

BRITISH AIRWAYS
06.2015 - 06.2019

LEAD DEVELOPER

BRITISH AIRWAYS
07.2013 - 06.2015

JAVA SE6 Programmer Certified Professional

06-2012

Junior Developer

ROGERS.COM
04.2011 - 06.2013

Java Developer

GENERAL MOTORS
03.2010 - 03.2011

Bachelor of Engineering - ELECTRICAL AND ELETRONICS

ALAGAPPA CHETTIYAR COLLEGE OF ENGINEERING AND TECH
08.2005 - 05.2009

AWS SOLUTION ARCHITECT

Scored 857 out of 1100 in AWS Solution architect

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Velmurugan ManickaveluSoftware Technical Architect