VELLA HRISTOVA
LONDON
Summary
Organised and energetic worker with expertise in time management, leadership, and teamwork. Possesses in-depth knowledge of food and alcohol, along with excellent customer service skills and ability to upsell. Proficient in Microsoft Office applications including Word, Excel, and PowerPoint. Looking to take on demanding role with room for advancement.
Overview
6
6
years of professional experience
Work history
Waitress
Lord’s Palace Hotel
Kyrenia
2024.08 - 2025.02
- Gained experience working abroad and improved adaptability and resilience skills
Waitress/Host
Castle St Townhouse
Liverpool
2024.02 - 2024.06
- Gained training with A La Carte service and alcohol knowledge to provide a 5 star experience for guests
Waitress
Heavenly Desserts
Liverpool
2023.09 - 2024.02
- Improved customer service skills
General Front of House support, Kitchen Porter, Cleaner, Barback
Stint (Agency Work)
Liverpool and London, UK
2022.08 - 2023.09
- Improved problem solving, time management and teamwork skills
- Gained a variety of experience working in a bar, kitchen and restaurant
Tutor
Explore Learning
London
2019.05 - 2020.07
- Maths and English tutor for children aged 5-15 – gained customer service experience and improved creativity
Education
Bachelor of Science with Honours - Chemistry
University of Liverpool
09/2020 - 06/2023
A-Levels -
Townley Grammar School
London 09/2018 - 07/2020
Skills
- Excellent time management
- Leadership and teamwork
- In-depth food and alcohol knowledge
- F&B Upselling
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
References
References available upon request.
Timeline
Waitress
Lord’s Palace Hotel
2024.08 - 2025.02
Waitress/Host
Castle St Townhouse
2024.02 - 2024.06
Waitress
Heavenly Desserts
2023.09 - 2024.02
General Front of House support, Kitchen Porter, Cleaner, Barback
Stint (Agency Work)
2022.08 - 2023.09
Tutor
Explore Learning
2019.05 - 2020.07
Bachelor of Science with Honours - Chemistry
University of Liverpool
09/2020 - 06/2023
A-Levels -
Townley Grammar School
09/2018 - 07/2020