Veeyakantira Henrina Mercedes
Rugby,Warwick
Summary
Accomplished professional with extensive expertise in logistics management, inventory control, and supply chain management. Demonstrates exceptional skills in quality assurance, database management, and critical-thinking. Proven ability to manage materials efficiently while making informed decisions under pressure. Adept at travel arrangements, relationship-building, and client engagement. Proficient in enterprise resource planning and thought leadership, with a strong focus on precision and product knowledge. Career goal includes leveraging these competencies to drive operational excellence and enhance organisational efficiency.
Overview
16
16
years of professional experience
Work History
Specialist, Inventory Control
GXO Logistics PLC
Northampton, Northamptonshire
01.2023 - 03.2025
- Oversee the inventory of all supplies, materials, and equipment used for motorway maintenance and operations
- Maintain accurate inventory records, including tracking stock levels, reorder points, and usage patterns via Oracle Highways stock management
- Conduct regular inventory audits and reconcile discrepancies
- Collaborate with suppliers/ manufacturers to ensure timely and cost-effective procurement of materials and equipment
- Coordinate the distribution and delivery of inventory to various motorway sites as well as distribute spares parts to other region upon their requests
- Analyze inventory data to identify trends, forecast demand, and optimize stock levels via Oracle Highways stock management
- Develop and implement efficient logistics strategies to minimize delays and ensure timely availability of materials
- Manage transportation logistics, including scheduling and route optimization
- Work closely with other departments, such as maintenance, operations, and engineering, to align inventory management with overall business goals
Inventory Controller
DHL Supply Chain
Banbury, Oxfordshire
11.2021 - 12.2023
- Company Overview: Pall Corporation
- Create orders requesting and deliveries
- Deal with email and telephone calls from different departments and countries Ensuring all emails and queries are answered with knowledge
- Non-conformance management
- Health check on product release notification stocks on SAP block and unblocking stock on system depending on request
- Insert Cycle counts data completed by productions
- Dealing with problem picks raised by production
- Making sure problem picks sorted out in timely manners
- Discrepancy investigations
- Adjusting and amendment stock per requests
- Improved data accuracy for inventory records by implementing a new management system.
- Ensured accurate stock levels by conducting daily inventory audits.
- Worked closely with demand planner for forecast accuracy.
Inventory administrator
DHL Supply Chain
Coventry, West Midlands
05.2021 - 11.2021
- Company Overview: National Testing Programme DHSC
- Receive Goods in on system via UNISON WMS and despatch orders
- Investigated missing items, discrepancies and losses.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Followed procedures to maintain accurate stock counts and organised storage system.
- Allocate stocks for orders and generate pick list for warehouse operative
- Create an invoice for Goods out
- Helping management generate various reports regarding stock
- Update spread sheets daily
- Monitored stock levels for timely reordering of products.
- Facilitated training sessions for new staff on proper use of inventory tools and software.
- Developed relationships with suppliers to improve procurement processes.
- Maintained safety standards within the warehouse area whilst handling goods.
- Coordinated with suppliers to ensure timely delivery of goods.
- Reduced stock discrepancies by implementing a new tracking system.
- Improved inventory accuracy by conducting routine audits.
- Utilised inventory management software to maintain accurate record keeping.
- Liaised with sales team to manage supply and demand effectively.
- Implemented cost-cutting measures, resulted in significant savings in the inventory department.
Inbound clerks
DHL Supply Chain
Warwick, Warwickshire
12.2019 - 05.2021
- Company Overview: Aston Martin
- Checking parts on arrivals, report any discrepancy to management team
- Making record time of part deliveries on the board
- Tidying parts on trolley and carts ready for the MHE drivers
- Checking part, NO: matching the tracker on the system
- Arrange stock transfers between sites
- Ensured timely delivery by managing inbound shipments.
- Verified shipment details to reduce errors.
- Sorted incoming goods, enhancing storage efficiency.
Operational Support Clerk
DHL Supply Chain
Crick, Northamptonshire
08.2016 - 12.2019
- Company Overview: Mothercare & Early Learning Centre contract
- Overall stock control
- Inventory Adjustments, physically balancing stocks on the system
- Report any issues found, for instance wrong SKU in a Carton received to appropriate departments
- Compiled reports which assisted management in decision making.
- Sorted mail daily, ensuring prompt distribution to relevant parties.
- Updated company databases regularly for accurate record-keeping.
- Dealing with pick tickets, Stocks out
- Dealing with replenishment issues, Stock on held & releasing
- Quality Inspection
- Dealing with damage, spilt stocks
- Issuing warring notice of incorrect procedure
- PI investigation packs report
- Mothercare & Early Learning Centre contract
Call centre Support
Bank of Ayudhya Public CO.LTD.
Bangkok, Thailand
10.2014 - 04.2015
- Customer Services
- Telephone sales including checking clients' details for prospective loans
- Processing loan applications for authorisation
- Responded swiftly to customer complaints, resolving issues amicably for increased customer retention rates.
- Handled telephone enquiries professionally, facilitated effective communication.
Secretary
Thai Life insurance CO., Ltd.
Bangkok, Thailand
01.2011 - 11.2013
- Administration and processing life assurance policies
- Communicating with Head Office
- Processing new staff applications
- Provided administrative support for projects; project completion rates improved significantly as a result.
- Facilitated efficient communication by managing correspondence via post and email.
Operator
Nidec Brilliant CO.,LTD
Saraburi, Thailand
01.2009 - 01.2011
- Worked on complex assembly lines, enhancing production speed
- Utilised specialised materials, tools and machinery in assembling medical devices.
- Assisted in assembling products, contributing to team goals.
Education
Bachelor of Business Administration - Marketing business management
The Open University
Milton Keynes 09.2024 -
Diploma of Higher Education - Computer Business Studies
Kitti Business Administration Technology College
05.2013 - 05.2015
GCSEs - English For Work and Life
Rugby College (Warwickshire College Group)
03.2015 - 05.2016
GCSEs - Academic English Studies
Royal Leamington Spa College (Warwickshire College Group)
05.2015 - 05.2016
Skills
- Logistics management
- Inventory control
- Supply chain management
- Quality Assurance
- Database management
- Critical-thinking
- Materials management
- Decision making
- Travel arrangements
- Relationship-building
- Enterprise Resource Planning
- Thought leadership
- Client engagement
- Precision under pressure
- Product knowledge
- Data Entry
Affiliations
- Cars Gym and fitness Swimming Faison Ice skating
Timeline
Bachelor of Business Administration - Marketing business management
The Open University
09.2024 -
Specialist, Inventory Control
GXO Logistics PLC
01.2023 - 03.2025
Inventory Controller
DHL Supply Chain
11.2021 - 12.2023
Inventory administrator
DHL Supply Chain
05.2021 - 11.2021
Inbound clerks
DHL Supply Chain
12.2019 - 05.2021
Operational Support Clerk
DHL Supply Chain
08.2016 - 12.2019
GCSEs - Academic English Studies
Royal Leamington Spa College (Warwickshire College Group)
05.2015 - 05.2016
GCSEs - English For Work and Life
Rugby College (Warwickshire College Group)
03.2015 - 05.2016
Call centre Support
Bank of Ayudhya Public CO.LTD.
10.2014 - 04.2015
Diploma of Higher Education - Computer Business Studies
Kitti Business Administration Technology College
05.2013 - 05.2015
Secretary
Thai Life insurance CO., Ltd.
01.2011 - 11.2013
Operator
Nidec Brilliant CO.,LTD
01.2009 - 01.2011
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