Veesha Gajjar

· Specialised in sourcing legal professionals for a reputable legal guide in across international and boutique law firms across Europe and West Africa.

· Managed a portfolio of 30 client accounts across 35 countries, achieving a 100% renewal rate in the first year.

· Cultivated strong relationships with senior stakeholders to align business development strategies with corporate goals across legal directories, publications, and events.

· Supported pitch preparation and delivery, working collaboratively across the business to create impactful promotional materials for client pitches, resulting in a 70% pitch conversion rate.

· Assisted in budget development and oversight, maintaining fiscal discipline to ensure business objectives were met.

· Analysed and presented client engagement statistics in monthly meetings, providing insights into market dynamics to identify growth opportunities.

• Collaborated with team members to achieve monthly targets.
• Provided excellent customer service to shop visitors, maintaining store Net Promoter Score above 80%.
• Created visually appealing merchandise displays attracting more foot traffic into the store, increasing sales of the Botanical Collection by 10%

• Recorded and processed customer data accurately.
• Processed and managed internal requests from senior team members to maintain optimum workflow.
• Provided detailed information about products and services to potential customers.
• Improved customer satisfaction by promptly addressing queries and complaints.

• Directed the 6th largest society on campus with 420 members.
• Supervised and motivated 20 committee roles from the day-to-day management to the organisation of large events.
• Hosted and led the planning of the biggest cultural projects on campus - hosting 700 students, making a £1,200 profit.
• Created marketing material for the annual Diwali Ball, driving ticket sales up by 45% from 2019.
• Managed our digital marketing strategy via our most popular social media platform increasing account engagement by 71.7%.
• Established strong partnerships with local businesses and stakeholders, enhancing the society's visibility and funding streams, through a successful sponsorship programme resulting in an annual £700 donation to the society and promotional activities.