Summary
Overview
Work History
Education
Skills
Certification
Tools Expertise
Project Delivered
Business Verticals
Timeline
AssistantManager
VEER SINGH

VEER SINGH

Manchester, UK

Summary

Dedicated and focused Project Management Specialist with over 12 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Manager

Deltain Digital Services
Manchester
01.2023 - Current
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Facilitated resolution of conflicts between team members when necessary.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
  • Developed and maintained project plans, timelines, and budgets.
  • Managed multiple projects with competing deadlines simultaneously.
  • Created and implemented processes to ensure successful completion of projects.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Provided guidance to team members regarding tasks assigned to them.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted periodic inspections of job sites for quality and progress.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Prepared cost estimates for projects of varying sizes.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Modified project plans when needed to better align with organizational objectives.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Drafted project construction schedule and updated as job progressed.
  • Determined project staffing needs and led resource management.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Identified project needs by reviewing project objectives and schedules.
  • Communicated with key stakeholders to determine project requirements and objectives.
  • Monitored performance of project team members to provide performance feedback.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Conferred with project personnel to identify and resolve problems.
  • Proposed, reviewed and approved modifications to project plans.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Created project status presentations for delivery to customers or project personnel.
  • Developed and updated project plans to document objectives, technologies, schedules and funding.
  • Produced thorough, accurate and timely reports of project activities.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.

Agile Engineering Manager

Department for Work & Pensions
Manchester
08.2022 - 12.2022
  • Developed and implemented agile engineering processes to enhance project efficiency.
  • Collaborated with stakeholders to define product requirements, scope and goals.
  • Mentored and trained engineers on agile engineering principles, practices and tools.
  • Created sprint planning documents for each iteration of the development process.
  • Organized daily stand-up meetings to review progress and address any issues or blockers.
  • Provided feedback on code reviews to ensure quality standards were met.
  • Conducted retrospectives after each sprint to identify areas of improvement in the engineering process.
  • Facilitated weekly team meetings to discuss project status and upcoming tasks.
  • Monitored bug tracking system to ensure all reported issues were addressed promptly.
  • Assisted with recruiting efforts by interviewing potential candidates for various engineering roles.
  • Reviewed test plans and results prior to release of new features or updates.
  • Ensured compliance with industry best practices throughout entire software development lifecycle.
  • Managed technical resources including hardware, software, databases and networks.
  • Identified opportunities for automation within the engineering process.
  • Analyzed data from previous projects to make informed decisions about future projects.
  • Set expectations around performance metrics such as time-to-market, cost savings.
  • Implemented strategies for continuous integration, delivery pipeline optimization.
  • Engaged in research activities related to emerging technologies that could improve agility.
  • Worked closely with other departments such as QA, UX and UI design teams., as needed.
  • Negotiated contracts with vendors providing services related to agile engineering initiatives.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Identified potential project risks and helped developed mitigation plans to resolve potential issues.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Developed detailed project plans and estimates based on identified risks and options.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
  • Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
  • Identified key components and integration touch points for component testing and end-to-end system testing based on design reviews.
  • Stayed current on emerging technologies and trends that could benefit production process.
  • Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Assessed task completion to meet tight project deadlines.
  • Collaborated with builders to confirm construction conformed to drawings and designs.
  • Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
  • Advised clients about engineering concerns for in-development projects.
  • Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
  • Organized data and modeled information for use in key decision-making.
  • Reviewed contractors' schedules and submission of shop drawings and samples.
  • Streamlined and automated internal processes to improve overall workflows.
  • Designed and implemented engineering projects that exceeded client expectations and bolstered revenue opportunities.
  • Drafted technical write-ups of past projects for proposals and projects.

Infrastructure Manager

Pragmatic Design Solutions Ltd.
Manchester
11.2019 - 01.2022
  • Developed and implemented a comprehensive disaster recovery plan for the entire infrastructure.
  • Managed all aspects of network security, including firewalls, malware protection, and intrusion detection systems.
  • Configured and optimized virtualized servers to ensure optimal performance.
  • Maintained an inventory of hardware, software, and licenses across the organization's IT infrastructure.
  • Performed regular system maintenance activities such as patching and upgrades.
  • Ensured compliance with industry standards for data security and privacy regulations.
  • Monitored system performance metrics to identify potential issues before they become problems.
  • Implemented effective backup solutions to protect critical data assets from loss or corruption.
  • Collaborated with stakeholders to define requirements for new projects and initiatives.
  • Provided technical guidance and support to team members on various IT-related topics.
  • Created detailed documentation outlining processes related to system administration tasks.
  • Designed and implemented high-availability architectures for mission-critical applications.
  • Troubleshot complex technical issues across multiple layers of the IT stack.
  • Researched emerging technologies that could improve efficiency or reduce costs in existing systems.
  • Evaluated vendor products based on features, cost, scalability, reliability.
  • Led cross-functional teams in developing custom solutions for specific business needs.
  • Coordinated with external vendors for procurement of hardware and software components.
  • Participated in budget planning sessions to forecast future IT expenditures.
  • Conducted periodic audits of the IT environment to ensure compliance with established policies.
  • Established service level agreements between internal teams and external partners.
  • Collaborated in team-oriented environments, working cohesively and successfully on multiple projects.
  • Installed, tested and checked effectiveness of such security technologies as VPNs, firewalls and anti-malware solutions.
  • Checked network performance and developed strategies to continuously manage network infrastructure.
  • Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
  • Offered positive reinforcement and delivered exceptional training to newly hired employees to impart knowledge required to perform work effectively.
  • Met with users, vendors and technicians to determine computing requirements.
  • Controlled operational IT budget and expenditures within department parameters.
  • Managed backup, user account and helpdesk systems.
  • Analyzed workflows and established priorities for daily operations.
  • Provided company users with tech support for IT problems and account maintenance.
  • Maintained knowledge of advances in information technology systems and applications.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Met with stakeholders to collaborate and resolve problems.
  • Reviewed program plans to develop and coordinate activities.
  • Procured IT resources for strategic and operational computing requirements.
  • Reviewed and approved project plans prior to implementation.
  • Recruited, trained and supervised IT department staff.
  • Developed data security and disaster recovery procedures.
  • Communicated relevance of organizational goals, policies and procedures to IT department staff.
  • Assigned and reviewed work of IT project managers, systems analysts and developers.
  • Assessed data processing proposals and requirements to determine project feasibility.
  • Examined metrics and prepared IT project progress reports.
  • Created centralized management capability by integrating warehouse management software applications.
  • Developed project metrics to follow system build-out progress.
  • Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.

Infrastructure Administrator

HCL Technologies Ltd
Noida
10.2015 - 04.2019
  • Implemented security policies to protect the organization's information assets from internal and external threats.
  • Installed and configured server operating systems such as Linux and Windows Server.
  • Managed virtual machines using VMware vSphere or Microsoft Hyper-V.
  • Performed system backups and restores in accordance with company policy.
  • Provided technical support for hardware and software related issues.
  • Monitored system performance on a daily basis to ensure optimal functioning of all servers and services.
  • Deployed software patches and updates to ensure maximum uptime of the production environment.
  • Resolved complex technical problems by troubleshooting network connectivity issues between multiple systems.
  • Developed scripts to automate routine tasks such as user account creation and password resets.
  • Maintained documentation regarding system configurations, changes, processes, procedures.
  • Analyzed system logs to identify potential issues with applications or services running on the network.
  • Coordinated with other IT teams to resolve cross-functional issues quickly.
  • Ensured compliance with industry standards including HIPAA, PCI DSS, GDPR.
  • Collaborated with vendors to evaluate new products or technologies that could improve the organization's technology infrastructure.
  • Participated in disaster recovery planning activities to ensure business continuity in case of an emergency situation.
  • Created detailed reports summarizing system performance metrics for senior management review.
  • Assisted in developing long-term strategies for maintaining a secure IT infrastructure.
  • Conducted periodic audits of various systems to ensure they are properly configured according to corporate guidelines.
  • Implemented best practices for securing data both on premise as well as in cloud environments like AWS or Azure.
  • Facilitated continuous improvement initiatives with successful changes affecting operations.
  • Applied company-wide policies and procedures to development and recommendation of standard operating procedure introduction and modification.
  • Collaborated in team-oriented environments, working cohesively and successfully on multiple projects.
  • Installed, tested and checked effectiveness of such security technologies as VPNs, firewalls and anti-malware solutions.
  • Checked network performance and developed strategies to continuously manage network infrastructure.
  • Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
  • Offered positive reinforcement and delivered exceptional training to newly hired employees to impart knowledge required to perform work effectively.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Performed data backups and disaster recovery operations.
  • Monitored network performance to determine adjustments needed.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Designed, configured and tested computer hardware and operating system software.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Increased system security and performance with proactive changes.
  • Implemented and provided technical support for voice services and equipment.
  • Maintained inventory of parts for emergency repairs.
  • Configured, monitored and maintained email applications or virus protection software.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Planned, tested and supported high-availability infrastructures.
  • Consulted users to determine areas in need of improvement.
  • Coordinated with vendors and company personnel to facilitate purchases.
  • Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Promoted continuous improvement for IT governance processes.
  • Submitted recommendations regarding infrastructure overhauls.
  • Spearheaded server infrastructure development, quality control, staging and production operations.

VMware Administrator

DechTech Services Ltd.
Noida
08.2012 - 10.2015
  • Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
  • Created and maintained virtual machines using vCenter Server.
  • Managed multiple vCenters with high availability clusters including host, storage and network components.
  • Implemented disaster recovery solutions utilizing VMware Site Recovery Manager.
  • Performed daily system monitoring to ensure optimal performance of all virtualized systems.
  • Deployed and managed third-party applications on virtual servers.
  • Developed automated scripts for server provisioning, patching, and software deployment.
  • Resolved issues related to networking, storage, security, and other infrastructure components within a VMware environment.
  • Ensured compliance with industry standards for security best practices in the design and implementation of virtualization technologies.
  • Monitored resource utilization to identify potential performance bottlenecks or capacity constraints.
  • Reported on system status and activity using various reporting tools such as vRealize Operations Manager.
  • Configured VLANs for secure communication between physical networks and virtual machines.
  • Upgraded existing hardware to ensure compatibility with new versions of VMware products.
  • Assisted in troubleshooting problems related to operating systems or application software running on virtual machines.
  • Optimized performance by tuning parameters such as memory allocation, CPU affinity settings.
  • Utilized PowerCLI scripting language to automate administrative tasks across multiple vCenters.
  • Reviewed logs regularly for errors or anomalies that may indicate a problem with the environment.
  • Provided hands-on training to team members regarding VMware administration processes.
  • Analyzed business needs and developed strategies for deploying workloads on a hybrid cloud platform.
  • Collaborated closely with IT teams from other departments to ensure smooth operations of all virtualized systems.
  • Tested new features released by VMware vendors before rolling them out into production environments.
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Trained and directed users on correct use of software and hardware within systems.
  • Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
  • Kept systems operating efficiently by performing necessary upgrades and repairs.
  • Provided appropriate permissions to users for accessing files and databases.
  • Conducted basic troubleshooting to isolate and diagnose common system problems.
  • Created online documentation to help employees resolve day-to-day issues.
  • Implement policies, procedures and best practices to safeguard and protect data, reports and access.
  • Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
  • Installed firewalls and antivirus software to improve cybersecurity.
  • Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Increased team productivity and automated repetitive tasks with batch files, PowerShell and VBScript.
  • Determined feasibility, functionality and potential benefits of proposed systems.
  • Built new file servers to maximize web hosting, terminal servers and domain control performance.
  • Developed and implemented complex internet and intranet applications on multiple platforms.
  • Decreased spam with firewall filtering and real-time spam black lists for incoming emails.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Performed data backups and disaster recovery operations.
  • Monitored network performance to determine adjustments needed.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Installed security software to protect networks.
  • Designed, configured and tested computer hardware and operating system software.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Increased system security and performance with proactive changes.
  • Implemented and provided technical support for voice services and equipment.
  • Maintained inventory of parts for emergency repairs.
  • Configured, monitored and maintained email applications or virus protection software.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Conferred with network users about solutions to existing system problems.
  • Planned, tested and supported high-availability infrastructures.
  • Consulted users to determine areas in need of improvement.
  • Coordinated with vendors and company personnel to facilitate purchases.
  • Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Promoted continuous improvement for IT governance processes.
  • Submitted recommendations regarding infrastructure overhauls.
  • Spearheaded server infrastructure development, quality control, staging and production operations.

Education

MBA - Information Technology

Graphic Era University
01-2012

BCA - Computer Science And Programming

Forte Institute of Technology
01-2010

Skills

  • Systems implementation
  • Strategic Planning
  • Project Planning
  • Inventory Control
  • Project tracking
  • Resource Allocation
  • Schedule Management
  • Compliance Monitoring
  • Risk Management
  • Workforce training
  • Document Management
  • Project development
  • Project Management
  • Data Analysis
  • Technical Support
  • Cross-Functional Collaboration
  • Meeting facilitation
  • Project scope
  • Stakeholder Management
  • Customer requirements analysis
  • Scrum processes
  • Effective customer communication
  • Incident Response
  • Capacity Planning
  • System Upgrades
  • Agile Best Practices
  • Risk Identification
  • Meeting participation
  • Backlog management
  • Sprint Planning
  • Practice Planning and Management
  • Scope Management
  • Project Scheduling
  • Business Analysis
  • Requirements Analysis
  • Work Planning and Prioritization

Certification

Prince2 Foundation & Agile Practitioner Certified

Microsoft Certified Professional – Windows Server & Azure

Vmware-vSphere 6.7 Foundation

AWS Certified Solutions Architect-Associate

Cyber Security Foundation Professional Certificate

Tools Expertise

MS Project, Snow

Monday.com

Jira (Scrum & Kanban)

Project Planner, Confluence

Oracle Primavera

Project Delivered

On-premises to   Cloud Migration (AWS & Azure)

Application   Upgrade & Migration

Software   Delivery- Full Cycle & Data Migration

Windows Server   Build, Upgrade & Migration

DC Upgrade-Consolidations,   vSphere Upgrade, Migration

Business Verticals

Oil & Gas

Banking & Finance

Automotive

Govt PSUs & Health Care

IT Start-ups, FMCG

Timeline

Project Manager

Deltain Digital Services
01.2023 - Current

Agile Engineering Manager

Department for Work & Pensions
08.2022 - 12.2022

Infrastructure Manager

Pragmatic Design Solutions Ltd.
11.2019 - 01.2022

Infrastructure Administrator

HCL Technologies Ltd
10.2015 - 04.2019

VMware Administrator

DechTech Services Ltd.
08.2012 - 10.2015

MBA - Information Technology

Graphic Era University

BCA - Computer Science And Programming

Forte Institute of Technology

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VEER SINGH