Veena Erra Sathyanarayana
Milton Keynes,UK
Summary
I am reliable, hard-working with strong attention to detail and eager to learn about new technologies and business issues. Motivated Kitchen team members with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Restaurant Team Member
Street Burgers and Shakes
Milton keynes, london
01.2022 - 06.2022
- Generated monthly metric reports, interpreted results and developed processes and solutions.
- Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
- Led methodology development to outline basic process parameters for operations.
- Recorded orders by answering customer questions and entering requests in system.
- Greeted customers at drive-thru and took food orders.
Team Member
01.2022 - Current
- Demonstrated attention to detail by ensuring shelves were organised to improve customer experience
- Provide excellent customer service to customers through being courteous and efficient.
Senior Process Executive
Wipro
Hyderabad
05.2020 - 07.2022
- Created plans and communicated deadlines to complete projects on time
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Developed team communications and information for meetings
- Have provided technology that transforms operating models, improves customer experience and keeps client businesses relevant
Kitchen Assistant
5 star Londoner Hotel
leicester sqaure, london
11.2021 - 01.2022
- Attended to customer’s needs by providing quick and friendly service
- Utilised time management abilities through successfully helping the customers at one time.
- Gardening – recently planted my own vegetable garden.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Senior Executive
Cognizant Technology Solutions
Hyderabad
11.2016 - 04.2020
- Have experience of 4 years in CTS
- Created plans and communicated deadlines to complete projects on time
- Identified issues, analyzed information and provided solutions to problems
- Improved operations through consistent hard work and dedication
- Have analysed process transactions accurately on time
- Document all transactions completed in day
- Maintained positive and cooperative working relationships with team members
Assistant Kitchen Staff Member
Marriott Hotel
HYDERABAD/ RANGA REDDY, Telangana
07.2019 - 12.2019
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Adhered to procedures in preparing food items.
Process Analyst
United Health Groups
Hyderabad
07.2014 - 11.2016
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Have managed over 80 calls per day and used to resolve all issues
- Developed and implemented performance improvement strategies and plans to promote continuous improvement in health groups
- Have dedicated to helping people live healthier lives and making health system work better for everyone
- PROJECTS
- Dissertation: HUMAN RESOUCES MANAGEMENT have included dramatic changes due to the current COVID-19 corona virus have unparalleled effects on businesses across the globe and have deeply affected human resources management
- HRM has taken the lead in handling employees to deal with pressures and continue to work remotely to continue its activities in a vague current and unforeseen future
- Coursework in Creativity, Entrepreneurship and Innovative have scored high by choosing own industries by innovating ideas and implementing them and also created advertising and also gave brief examples and description about choosing the company and also analysed the relevant cases
Education
MSc - Business Management
Brunel University UXBRIDGE
A-Levels -
Sri Chaitanya Junior College
Secondary School of Certificate - undefined
The City High School
BSc - Food and Nutrition, Computer Application, Food Process Engineering, Dairy Technology
Loyola Academy Degree and PG college
2014
Skills
- MS office
- MS Excel
Accomplishments
- Achieved more targets through effectively helping with serving 320 customers each day
- Resolved product issue through consumer testing.
Affiliations
- Society of Human Resource Management
cooking
Cooking creates a culture of giving and receiving positive energy to the people around you,Hang with friends. Cooking helps create time for hanging out with family and friends, having fun, and making memories that you will keep for the rest of your life.
I would love to prepare new dishes in my free time,
Timeline
Restaurant Team Member
Street Burgers and Shakes
01.2022 - 06.2022
Team Member
01.2022 - Current
Kitchen Assistant
5 star Londoner Hotel
11.2021 - 01.2022
Senior Process Executive
Wipro
05.2020 - 07.2022
Assistant Kitchen Staff Member
Marriott Hotel
07.2019 - 12.2019
Senior Executive
Cognizant Technology Solutions
11.2016 - 04.2020
Process Analyst
United Health Groups
07.2014 - 11.2016
MSc - Business Management
Brunel University UXBRIDGE
A-Levels -
Sri Chaitanya Junior College
Secondary School of Certificate - undefined
The City High School
BSc - Food and Nutrition, Computer Application, Food Process Engineering, Dairy Technology
Loyola Academy Degree and PG college