Veda Griffiths
Telford ,Shropshire
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in sales assistant role.
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
38
38
years of professional experience
Work history
Teaching assistant
Telford and Wrekin Council
Telford , Shropshire
2004.11 - Current
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Led small group sessions for enhanced focus on challenging topics.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Prepared classroom materials to facilitate efficient lessons.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Oversaw students during breaks to maintain safe environment.
Cleaning assistant
Telford and Wrekin Council
Telford , Shropshire
2004.11 - Current
- Carried out window washing, resulting in sparkling clean views.
- Completed laundry tasks to provide fresh linens and towels for hotel guests.
- Assisted with waste management duties, promoting an eco-friendly image of the establishment.
Checkout operator
Asda
Telford , Shropshire
1998.03 - 2001.03
- Handled payments for a smooth transaction process.
- Adhered strictly to health and safety regulations thereby creating a safe work environment.
- Identified counterfeit notes meticulously thus preventing financial losses for the store.
- Ensured price accuracy by careful scanning of items at the checkout point.
- Worked collaboratively with team members to meet shift targets smoothly.
- Improved customer satisfaction by providing prompt, courteous service at the checkout.
- Helped train new staff contributing positively towards teamwork and skill development within the team.
- Operated till accurately, reducing errors in cash handling.
- Followed company policies strictly while dealing with age-restricted items sale.
- Maintained cleanliness of checkout area for an organised and professional environment.
- Managed queue efficiently resulting in reduced waiting time for customers.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Reduced customer wait times through optimised checkout processes.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Minimised long register queues by completing sales transactions quickly and accurately.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
Sales assistant
Partners
Telford , Shropshire
1994.03 - 1996.05
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Monitored trends in consumer behaviour with keen attention to detail.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Assistant manager
T&S Stores plc / supercigs
Telford , Shropshire
1988.07 - 1991.11
- Provided support to manager during audits, ensuring accurate reports.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Increased staff productivity by providing comprehensive training programmes.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed daily operations to ensure smooth running of the shop floor.
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Handled stock control duties diligently preventing overstocking or shortages.
Education
Certificate of Higher Education - School of health
Tcat
Telford 2001-09
GCSEs -
Phoenix secondary school
Telford 1983-09
Skills
- Vacuuming operations
- Detergent knowledge
- Public area cleanliness
- Polishing furniture
- Restroom sanitation
- Hygiene awareness
Additional Information
The gaps in my career are mainly due to myself having children and unfortunately my father was my younger children's babysitter until he passed away May 1996. I have also cleaned in several companies part time basis working around my then husbands three shift work patterns.
Timeline
Teaching assistant
Telford and Wrekin Council
2004.11 - Current
Cleaning assistant
Telford and Wrekin Council
2004.11 - Current
Checkout operator
Asda
1998.03 - 2001.03
Sales assistant
Partners
1994.03 - 1996.05
Assistant manager
T&S Stores plc / supercigs
1988.07 - 1991.11
Certificate of Higher Education - School of health
Tcat
GCSEs -
Phoenix secondary school