- Sea and Surfing
- Gym
- Music
- Mountain Biking
Vaughn Richardson
Truro,Cornwall
Summary
Delivers safety-focused P-Way and civils support on railway track works, including maintenance, fault rectification, packing, sleeper replacement and wet bed repairs. Applies Controller Of Site Safety and Personal Track Safety standards to support compliant worksites and protect team performance.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Railway Contractor
Coyle Rail
Truro, South West
02.2026 - Current
- Addressed track faults, adjusted twists, packed materials, and replaced sleepers to ensure track safety.
- Executed track maintenance on wet beds and conducted track work.
- Addressed various P-Way issues to maintain track integrity.
- Performed P-Way work with Network Rail in Southwest region.
Railway Contractor
Agency Crown Rail Sub sponsor & South West Rail Solutions Main Sponsor
Truro, Cornwall
06.2024 - 01.2026
- Contributed to railway line upgrades on the Southwest rail and Newquay single railway line, enhancing infrastructure with new loops and a second platform.
- Collaborated on railway projects involving track, sleepers, and ballast
- Cable pulling and working and working around 360 diggers and RRV,s
- Assisted in basic civil work by installing load bases and signal bases
- Managed the use of cement and concrete for building projects
- Installing handrails, fence posts etc.
- Skill includes shovelling installing Troughing for cables
- (P-Way & Civlis))Multi skilled track operative, and civils Sentinel Number 1397843
- Driving and colleting work gangs from Newquay yard to different sites.
Agency Factory worker
Winners Recruitment Truro
09.2024 - 01.2023
- Prepared and processed raw foods in a hygienic environment.
- Maintained high standards of hygiene in food preparation areas.
- Monitored food temperatures to ensure safety and quality standards.
- Making sure daily required target was produced.
- Labelled and boxed raw food items systematically to streamline inventory management.
- Removing cooked food to prepare for vacuum packing.
- Wrapped pallets securely before relocating them to freezers for optimal storage.
Sales negotiator
Harding Laity Estate Agents
St Ives
04.2021 - 08.2021
- Negotiating the sales process, liaising with solicitors, and arranging for the clients to sign a contract
- Pursued and exceeded company sales targets through dedicated client engagement and negotiation strategies.
- Assessing a buyers needs, showing the clients around show homes and
- Showcased properties across multiple platforms to attract potential buyers.
- Responded promptly to client queries via e-mail and telephone, ensuring clarity and satisfaction.
- Helping clients deal with the intricacies of the contracts
- Maintained regular contact with clients to facilitate a seamless transition into their new homes.
- Cultivated strong relationships with clients post-sale to ensure ongoing satisfaction.
- Taking responsibility for a particular geographical area and building the client base.
Service and solutions advisor
Halfords
Truro
01.2021 - 04.2021
- Advised on fitment solutions, including audio dash cams and roof bars, to enhance customer satisfaction. was correct.
- Guided clients in selecting appropriate products, such as car oil and filters, to ensure optimal vehicle performance.
- Performed comprehensive car checks for clients, including tyre pressures, alternator charge rates, battery health, and wiper blade functionality.
- Provided repair recommendations to clients following detailed vehicle inspections.
- Engaged in direct sales interactions to assess customer needs and provide tailored product recommendations.
- Cashier charging clients and processing orders
- Monitored and restocked shelves to ensure product availability for customers.
- Fitting Roofboards and replacing Lightbulbs for clients.
- Assembled bicycles, E-bikes, and scooters according to customer specifications.
Lettings Branch Manager
Millers Countrywide
Redruth
08.2020 - 12.2020
- Conducted targeted outreach to key landlords and properties to build relationships.
- Identified and pursued opportunities to generate new business instructions.
- Engaged proactively to enhance managed properties portfolio through strategic outreach. to increase the number of managed properties on the portfolio
- Facilitated negotiation processes for offers to ensure favourable terms for clients. and agreeing new tenancies
- Offering an efficient, proactive, and high level of customer service to the clients
- Conducting viewings, obtaining feedback, and updating the landlord
- Providing support by addressing queries and resolving tenancy issues for clients., tenancy issues and enquiries coming into the business
- Analysed team monthly statistics to identify trends and inform strategic decisions.
- Liaised with colleagues in other offices to review staff performance.
- Working closely within the team and with the Company Director to increase the business.
- Creating a strategic business plan
Tier 3 Call handler for NHS track and Trace.
SITEL Group
Truro
05.2020 - 11.2020
- Advised incoming cases for track and trace Covid-19, ensuring accurate information was obtained and recorded.
- Collected and verified information from Covid-19 cases linked to calls, contributing to effective case management.
- Utilised AWS online systems to update, advise, and escalate critical cases, enhancing response efficiency.
- Completed a six-month contract during the lockdown period.
- Worked thirty-seven hours per week across various shifts. Different shifts over a 7-day week.
Branch Retail Manager
Webuyancar.com
Truro
12.2018 - 10.2019
- Managed daily operations of branch, overseeing staff performance and customer service standards.
- Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.
- Opened and closed branch, leading a team of two to achieve a conversion target of 44% on appointments.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Directed operations for new purchases at auction houses, aligning processes with company vision and fostering community relationships to enhance service quality.
Real Estate Specialist
Wakefields Real Estate
Durban Area
03.2016 - 08.2018
- Enhanced communication and supported information dissemination for sales team by developing verbal and visual tools for internal and external clients.
- Managed all client communications via phone, providing leads and relaying messages; ensured timely follow-up on issues to deliver excellent service and maintain strong customer relationships.
- Worked closely with team members to develop strategies for reaching target results.
- Addressed client complaints through effective communication and problem-solving techniques.
- Ensured working environments remained clean and safe to prevent potential accidents.
Real Estate Specialists
Re/Max Address
Durban Area
12.2014 - 02.2016
- Created and executed personalised marketing plans for homeowners, enhancing property visibility for sale or lease.
- Conducted home evaluations and competitive market analyses to guide buyers in selecting ideal homes, fostering strong relationships with in-house agents.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
New/Used and Rent to Buy Car Sales Executive
Universal Premium Auto
, Gauteng
10.2013 - 11.2014
- Directed operational oversight, trained staff, and conducted performance reviews to ensure customer service standards were met and maintained strong customer relationships.
- Reviewed and documented operational records and reports to project sales and increase profitability; prepared budgets, identified customer needs, and supported procurement of merchandise while negotiating price, delivery, and specifications with managers and customers.
- Handled customer objections with professionalism, converting potential lost sales into successful transactions.
- Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
- Advised customers on product range, price, delivery, warranties and product use.
Senior Sales Executive
Mr CCTV
, Gauteng Area
02.2012 - 09.2013
- Managed sales of CCTV IP and analogue systems linked to biometrics, delivering presentations, closing deals, and overseeing installations to ensure customer satisfaction.
- Processed orders and provided customer service by assisting in product selection, negotiating prices, entering orders/quotes, resolving customer issues, maintaining sales literature, and coordinating customer training.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Adapted selling style based on customer profile and requirements.
- Led a team of sales professionals, providing training and mentorship to enhance performance.
IT Sales Executive
Ezee-Dex Industrial Procurement Services
, Gauteng Area
06.2010 - 01.2012
- Expanded customer base and revenue in procurement software sales through strategic positioning of IT solutions' features and benefits.
- Drove new sales and managed account activities by securing appointments with directors and financial directors at Randgold, Afgr, Barrack Gold, and Transnet.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Owner Manager
Vaughns Motorcycles and Quads
Durban Area
12.2006 - 02.2010
- Founded motorcycle business; matched customer requirements to motorcycles and Jet Skis; demonstrated product benefits to justify additional costs; managed and trained staff of two, handling performance reviews and issues.
- Managed day-to-day administration, including quotations, invoicing, sales, and ordering of spares and motorcycles; sourced and maintained relationships with suppliers and clients; oversaw working capital, cash flow, banking, payments, and payroll; followed up on outstanding debts, insurance, and marketing.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Used tax and finance knowledge to provide advice and resolve vendor and employee inquiries.
- Tailored business offerings to meet the diverse needs of clients, enhancing customer satisfaction and loyalty.
New/Used Bike Sales Executive
Honda Sandton
, Gauteng Area
01.2006 - 01.2006
New/Used Car Sales Executive
Renault Northcliff
Northcliff Area
01.2005 - 01.2006
- Earned national recognition for consistently exceeding sales targets in new and used car sales.
- Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
- Negotiated sales deals with precision, securing profitable outcomes for the dealership whilst meeting customer budgets.
- Developed and maintained strong relationships with customers, resulting in increased repeat and referral business.
Sales Executive
Imperial Exotics
Gauteng Sandton Area
01.2003 - 01.2005
New Car Sales Executive
Chatter Cars Northcliff
Northcliff Gauteng
01.2001 - 01.2003
- Achieved Salesman of the Month recognition for consistently surpassing monthly sales targets, contributing to overall dealership revenue growth.
- Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
- Negotiated sales deals with precision, securing profitable outcomes for the dealership whilst meeting customer budgets.
- Developed and maintained strong relationships with customers, resulting in increased repeat and referral business.
Education
National Certificate Integrated - Motor Diesel & Tractor Mechanics (N1 & N2)
Johannesburg Technical College
Gauteng, South Africa01-1993
NQF4 - Real estate
RE/MAX Accelerate Training
Durban South AfricaCertificate - Property
Brian Baffini 100 Days to Greatness
Durban South AfricaCertificate - Sound Equipment Specialist
Rockford Technical Training Institute
Johannesburg Certificate -
Fiat Origin
Johannesburg Certificate - Super Group Management
Super Group
Johannesburg Skills
Controller of Site Safety (COSS)
- Track maintenance
- P-way operations
- Civils installation
Personal Tack Safety (PTS)
Additional Experience
- Recognized as the Best Sales Executive Nationally.
- Consistently Awarded Salesman of the Month.
Certification
- Controller of Sight Safety (COSS)
- Over Head Line Permit
- Personal Track Safety
- AC lines
- Access Overhead Lines Construction Site
- Track Induction
Interests
Timeline
Railway Contractor
Coyle Rail
02.2026 - Current
Agency Factory worker
Winners Recruitment Truro
09.2024 - 01.2023
Railway Contractor
Agency Crown Rail Sub sponsor & South West Rail Solutions Main Sponsor
06.2024 - 01.2026
Sales negotiator
Harding Laity Estate Agents
04.2021 - 08.2021
Service and solutions advisor
Halfords
01.2021 - 04.2021
Lettings Branch Manager
Millers Countrywide
08.2020 - 12.2020
Tier 3 Call handler for NHS track and Trace.
SITEL Group
05.2020 - 11.2020
Branch Retail Manager
Webuyancar.com
12.2018 - 10.2019
Real Estate Specialist
Wakefields Real Estate
03.2016 - 08.2018
Real Estate Specialists
Re/Max Address
12.2014 - 02.2016
New/Used and Rent to Buy Car Sales Executive
Universal Premium Auto
10.2013 - 11.2014
Senior Sales Executive
Mr CCTV
02.2012 - 09.2013
IT Sales Executive
Ezee-Dex Industrial Procurement Services
06.2010 - 01.2012
Owner Manager
Vaughns Motorcycles and Quads
12.2006 - 02.2010
New/Used Bike Sales Executive
Honda Sandton
01.2006 - 01.2006
New/Used Car Sales Executive
Renault Northcliff
01.2005 - 01.2006
Sales Executive
Imperial Exotics
01.2003 - 01.2005
New Car Sales Executive
Chatter Cars Northcliff
01.2001 - 01.2003
National Certificate Integrated - Motor Diesel & Tractor Mechanics (N1 & N2)
Johannesburg Technical College
NQF4 - Real estate
RE/MAX Accelerate Training
Certificate - Property
Brian Baffini 100 Days to Greatness
Certificate - Sound Equipment Specialist
Rockford Technical Training Institute
Certificate -
Fiat Origin
Certificate - Super Group Management
Super Group