Summary
Certification
Skills
Languages
Work history
REFERENCES
Education
HOBBIES & INTERESTS
Accomplishments
Hobbies
Generic

Vasyl Kowal

London

Summary

Creative and tech-savvy professional with a solid background in computer science, game design, and digital content creation. Proven ability to excel in dynamic environments, leveraging problem-solving skills and creativity to enhance operations. Experienced in retail, hospitality, and operations, with strong communication skills and a track record of improving processes. Actively engaged in video content creation and editing, combining technical expertise with storytelling and attention to detail.

Certification

  • First Aid
  • Buxton School

Skills

  • Stress management
  • Versatile
  • Data analysis
  • Approachability
  • Detail-oriented
  • Effective communication
  • Self-assured
  • Innovative thinking
  • Client support
  • Adobe Photoshop
  • 3D modeling software
  • Unity development
  • Adobe Premiere Pro
  • C# programming
  • Python programming

Languages

Fluent in Ukrainian and Polish

Work history

Stockroom Assistant

Massimo Dutti
London
09.2023 - Current
  • Managed stock levels to ensure product availability and minimise shortages.
  • Maintained cleanliness and organisation of stockroom to ensure efficient operations.
  • Ensure timely delivery of stock to customers, enhancing operational efficiency.
  • Fulfil online orders efficiently and accurately to enhance customer satisfaction.
  • Accepted deliveries and coordinated logistics to ensure timely distribution.
  • Facilitated effective communication with team members to foster collaboration and enhance project outcomes.
  • Facilitated seamless customer interactions to enhance overall satisfaction and loyalty.

Customer Assistant

Lidl
London
06.2022 - 09.2023
  • Assist customers by addressing inquiries and fulfilling requests efficiently.
  • Maintained cleanliness and organisation throughout the shop to enhance customer experience.
  • Optimised customer interactions through proactive service delivery.
  • Operated tills and handled cash transactions efficiently.
  • Conduct deliveries with efficiency and accuracy to ensure timely arrival of goods.
  • Stock shelves efficiently to ensure optimal product availability and accessibility.
  • Crafted high-quality baked goods, ensuring consistency and excellence in every product

Silver Sever

Herbert Berger at Innholders Hall
London
09.2021 - 11.2022
  • Assisted in serving food and beverages including wine, champagne, and coffee. Supported guests with pouring tea and port effectively. Provided timely service to enhance dining experience.
  • Coordinated setup of tables for significant events to ensure optimal guest experience.
  • Assisted in polishing kitchen utensils. Supported efforts in washing dishes. Contributed to maintaining cleanliness in kitchen area.
  • Delivered exceptional customer service to enhance overall satisfaction and foster loyalty.
  • Assisted customers with inquiries and provided information on products and services. Engaged effectively with clients to ensure satisfaction and resolve issues. Supported team members in delivering quality customer service encounters.
  • Spearhead customer service initiatives to enhance satisfaction and foster loyalty.
  • Set tables, ensuring a comfortable environment for customers.

Waiter

Four Seasons Hotel London at Park Lane
London
09.2021 - 11.2022
  • Assist customers with inquiries and provide information on products. Engage in conversations with customers to identify needs and offer solutions. Support customer service team in maintaining high satisfaction levels. Facilitate communication between customers and relevant departments.
  • Ensured accurate processing of customer orders to maintain operational efficiency.
  • Utilised polishing utensils to enhance surface finishes on various materials.
  • Managed buffet operations to ensure seamless service and enhance guest experience.

Helper

LandBeasts Automobile Classica
London
04.2021 - 06.2021
  • Executed comprehensive car washing services to enhance vehicle appearance and value.
  • Executed tire changes with precision and efficiency.
  • Conduct oil changes and vehicle inspections to ensure optimal performance and reliability.
  • Polished cars to enhance their aesthetic appeal and maintain value.
  • Assist in mechanical tasks by employing technical skills to ensure operational efficiency.
  • Assisted customers with inquiries and concerns. Communicated effectively to provide support. Guided customers in understanding products and services.

Labourer

Private Construction
London
01.2019 - 01.2020
  • Oversaw cleaning and preparation of construction sites to ensure safety and readiness for project execution.
  • Facilitated loading and unloading of materials and equipment to ensure operational efficiency.

Dog Walker

Private
Świdnica, Poland
08.2017 - 08.2019
  • Delivered exceptional service from pick-up to drop-off, ensuring customer satisfaction throughout the process.
  • Identified optimal walking routes for dogs, ensuring canines enjoyed safe and stimulating environments.

REFERENCES

References available on request

Education

AIM Qualifications Level 3 Diploma / Extended Diploma - Games design, VFX and Animation

Big Creative Education
London
06.2022

GCSE - Math, English, Science, ICT, Computer Science, Design Technology, Art, Polish

Buxton School
London
08.2020

HOBBIES & INTERESTS

Skateboarding, Bouldering, Hiking, Video gaming, Coding, Socialising

Accomplishments

Duke of Edinburgh bronze award

Hobbies

  • Snowboarding
  • Skateboarding
  • Bouldering
  • Hiking
  • Content Creation
  • Coding

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Vasyl Kowal