Vasu Bhensdadia
London
Summary
Dynamic and highly motivated Bartender and Bar Supervisor with over two years of hands-on experience in the hospitality industry. Adept at creating exceptional customer experiences through a combination of extraordinary customer service, strong leadership, and deep knowledge of drink combinations. Proven ability to manage and train teams, optimize bar operations, and uphold high standards of hygiene and safety. Demonstrated success in inventory management, promotional event planning, and revenue enhancement. Holder of an Personal Licence, ensuring compliance with regulatory standards. Committed to fostering a welcoming and enjoyable environment for patrons while consistently delivering top-tier service. Proficient in English and equipped with advanced flair bartending skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Cocktail bartender
Nightcap Plc
London
09.2024 - 06.2025
- Maintained fully stocked bar to efficiently meet customer demands.
- Delivered high-quality service during peak hours, ensuring customer satisfaction.
- Executed orders with precision, facilitating seamless operations during busy periods.
- Managed opening and closing duties, including restocking and preparing garnishes for smooth shift transitions.
- Demonstrated extensive knowledge of spirits, wines, and beers to assist customer choices.
- Upheld rigorous hygiene practices in accordance with health and safety regulations.
- Acquired comprehensive understanding of drink menus to provide tailored suggestions and upsells.
Bar Supervisor
albion and east-London
London
02.2023 - 09.2023
- Played a pivotal role in ensuring the smooth operation of the bar and providing exceptional customer experiences.
- Oversaw daily operations.
- Managed a team of bartenders and servers.
- Maintained high service standards.
- Accountable for inventory management, including ordering and restocking supplies.
- Monitored the quality of beverages and ensured consistent presentation.
- Collaborated with management to develop and implement promotional events.
- Uphold safety and hygiene protocols to create a welcoming and safe environment for both staff and patrons.
- Required strong leadership, communication, and problem-solving skills.
- Contributed to the overall success of the establishment.
- Created and enforced policies and procedures to ensure compliance with health, safety, and sanitation regulations.
- Developed and implemented employee training programs that improved customer service ratings by 35%.
- Monitored cash flow and reconciled the bar's daily revenues and expenditures, resulting in a decrease in losses.
Bar and floor incharge
Carlton Lounge
London
11.2021 - 10.2022
- At carlton lounge my tasks were to handle the bar and floor.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest.
- Checked in with customers during meals to check orders were received correctly and met guests'.
- Processed cash and card payments promptly, minimising customer waiting times.
- Advised management of customer service trends, creating proactive strategies to maintain best.
- Actioned client feedback to improve product and service offerings.
- Reviewed processes and practices regularly to achieve business goal.
- Trained and supervised new bar staff on menu items, customer service, and safety protocols.
Education
Bachelor of Science - Computer science
University of Hertfordshire
09.2021 - 05.2025
Skills
- Bartending
- Communications
- Customer Service
- Leadership
- Management
- Operations
- Hygiene
- Inventory Management
- Problem Solving
- Drink pairing
Certification
- Advance flair Bartending, European Bartender school
- RQF Level 2 Personal Licence, Highfield Qualifications
Timeline
Cocktail bartender
Nightcap Plc
09.2024 - 06.2025
Bar Supervisor
albion and east-London
02.2023 - 09.2023
Bar and floor incharge
Carlton Lounge
11.2021 - 10.2022
Bachelor of Science - Computer science
University of Hertfordshire
09.2021 - 05.2025
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