Vasty Kwarteng-Agyemang
High Wycombe,BKM
Summary
Dynamic professional with a rich background in healthcare and customer service, including a pivotal role at CHAG. Excelled in infection control measures and team collaboration, significantly enhancing patient care and team efficiency. Demonstrated exceptional problem-solving and compassionate care, contributing to improved health outcomes and customer satisfaction.
Overview
10
10
years of professional experience
Work History
School Health Nurse
Ministry of Health
01.2024 - 12.2024
- Provided emergency first aid to students during accidents, resulting in immediate relief.
- Facilitated workshops on hygiene practices, reinforced understanding amongst the student population.
- Improved health outcomes by effectively liaising with other health care staff, educational staff and parents.
- Participated in parent-teacher meetings, provided valuable input regarding student's physical wellbeing
- Performed initial assessments on new students, ensuring proper medical records were established.
- Assisted in creating school policies related to health and wellness; promoted an inclusive educational setting.
- Reported potential health and safety hazards around the school premises, enhancing overall safety measures.
Waitress
Plaza Restaurant
05.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
Cleaner
Nyarko Cleaning Company
06.2022 - 06.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Nurse
CHAG
09.2016 - 12.2022
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Receptionist
Hotel
10.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered approximately 30 or more phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Manager
Patkwart Enterprise
06.2015 - 08.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Master of Science - Public Health
Buckinghamshire New University
United Kingdom 01.2026
Bachelor Of Science In Nursing - Nursing
University of Ghana,Legon
Accra Ghana 09.2023
Diploma - Nursing
SDA NURSING AND MIDWIFERY TRAINING COLLEGE
Ghana09.2019
Skills
- Health education promotion
- Parental engagement
- Infection control measures
- Student health screenings
- Problem-solving
- Verbal and written communication
- Privacy and confidentiality
- Medication administration
- First aid and CPR
- Teamwork
- Multitasking
- Compassionate and caring
- Active listening
- Team collaboration
Timeline
School Health Nurse
Ministry of Health
01.2024 - 12.2024
Waitress
Plaza Restaurant
05.2023 - 02.2024
Cleaner
Nyarko Cleaning Company
06.2022 - 06.2023
Receptionist
Hotel
10.2019 - 01.2021
Nurse
CHAG
09.2016 - 12.2022
Sales Manager
Patkwart Enterprise
06.2015 - 08.2016
Master of Science - Public Health
Buckinghamshire New University
Bachelor Of Science In Nursing - Nursing
University of Ghana,Legon
Diploma - Nursing
SDA NURSING AND MIDWIFERY TRAINING COLLEGE
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