Vasile Budean

• Inspected and managed high-stakes, complex table games, ensuring adherence to regulatory standards and casino policies.
• Delivered outstanding service to high-value and VIP clients globally, strengthening relationships and enhancing their gaming experience.
• Provided expert training, coaching, and leadership to dealer staff, boosting team performance and upholding operational excellence.
• Supervised and managed sophisticated table games, including large-scale, high-limit bets, ensuring fairness, accuracy, and game integrity.
• Facilitated the transition and integration of online casino platforms by sharing comprehensive knowledge of gaming procedures and customer expectations.
• Served as a trusted intermediary between players, management, and security, swiftly resolving disputes while maintaining a professional and welcoming environment.

• Resolved disputes related to suspicious gameplay to maintain fairness.
• Maintained comprehensive records and documentation for all table games.
• Delivered exceptional standards of customer service throughout operations.
• Fostered an engaging atmosphere by attending to players' needs with professionalism.

• Ensured adherence to legal regulations concerning gambling operations.
• Effectively resolved disputes linked to suspicious gameplay behaviour.
• Maintained detailed documentation and records for all gaming tables.
• Promoted a welcoming atmosphere by addressing player needs courteously.

• Oversaw records and documentation for all tables, ensuring accuracy.
• Upheld top-tier customer service standards to enrich player interactions.
• Informed players about game rules and regulations to maintain order.
• Cultivated a welcoming atmosphere through respectful engagement with players.

Oversaw inspections of table games to guarantee adherence to gaming regulations and policies.

Managed supervision of American Roulette, Blackjack (with side bets), and multiple poker variants.

Monitored accuracy of bets and dealer performance, ensuring fairness on all gaming tables.

Maintained comprehensive documentation of game activities in coordination with security teams.

Provided prompt support to players, enhancing the overall gaming experience.

• Provided outstanding customer service while managing all casino games.
• Clarified game rules to customers, ensuring clear understanding of procedures.
• Resolved customer service issues efficiently, enhancing overall experience.
• Ensured adherence to legal standards for gambling operations.
• Handled disputes related to suspected fraudulent gameplay professionally.
• Maintained comprehensive records and documentation for all tables.

• Sustained all table records and documentation for effective management.
• Delivered high standards of customer service by recognising player needs and preferences.
• Adhered to established guidelines in handling table games to ensure compliance.
• Maintained cleanliness of tables and seating areas to promote a welcoming environment.

Oversaw table games to guarantee adherence to gaming regulations and internal procedures.

Maintained accurate game records while monitoring dealer performance.

Provided high-quality customer service, ensuring a clean and welcoming atmosphere for players.

Efficiently resolved player concerns to facilitate seamless casino operations.

Covered Pit Boss responsibilities, ensuring uninterrupted floor operations during staff shortages and leaves.

Supervised dealer performance and table games, maintaining compliance with casino procedures.

Addressed player disputes effectively, prioritising customer satisfaction and house interests.

Communicated incidents and operational updates to surveillance and management teams.

Managed multiple pit areas flexibly during high-traffic shifts.

Engaged in internal training initiatives to position for a full-time Pit Boss role.

Supervised and inspected table games to ensure compliance with casino regulations.

Managed operations of American Roulette, Blackjack, Punto Banco, 3 Card Poker, and various poker variants.

Verified dealer accuracy while monitoring side bets to uphold game integrity.

Maintained comprehensive records and coordinated with surveillance for efficient operations.

Resolved player inquiries to deliver exceptional customer service and foster a professional gaming atmosphere.